Insumo Palace Hotel & Resort

Explore Insumo Palace Hotel & Resort
8.2
Very Good
From 1,520 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Insumo Palace Hotel & Resort
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Bathroom (10)
Distance to City Center (9)
Staff Friendliness (9)
Ambiance (9)
Room Space (9)
Bedroom (9)
Check-in/out Time (8)
Surroundings (7)
Wifi (7)
Taste (7)
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Traveler Reviews Insumo Palace Hotel & Resort

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Customer reviews
H***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
There is often no water heater for drinking... even though the room booked should have one.
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1 people find it helpful
Dhany K.
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Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
I booked through the app and got a room in the building furthest from the lobby. The hotel is actually beautiful, with lots of plants and well-maintained rooms, and the cleanliness is also spotless. It just feels like an old hotel, a bit spooky in my opinion, especially with the bathroom having a bathtub. The downside was the mosquitoes were numerous during my stay, but housekeeping was quick to respond by purchasing mosquito spray. The mattress was also a bit too soft, but the room was large and the breakfast was delicious. Overall, it was good, thank you.
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R***a
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8.5
/10
Reviewed 8 week(s) ago
Quite satisfied... the staff are friendly, the place is clean, the prices are very affordable... but the food doesn't have much variety and the place is still an old building, it needs a few touches to make it more aesthetic.
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Verified Traveler
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9.1
/10
Reviewed 10 week(s) ago
Hotel staff is friendly, hotel is clean, furniture needs updating.
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A***i
icon-origin-TRAVELOKA
7.8
/10
Reviewed 11 week(s) ago
Old hotel, the room smelled of dust, I was forced to stay here because I couldn't get another hotel. The towels were as bad as a sponge, and the receptionist said they couldn't even change them.
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
During my stay at the hotel, the service was good, friendly, the bedroom was comfortable, the room was clean.
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M***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
It was quite comfortable and clean. I was on the third floor, and the hotel doesn't have an elevator, so climbing up to the third floor was quite tiring.
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1 people find it helpful
Y***F
icon-Transit
Transit
icon-origin-TRAVELOKA
7.8
/10
Reviewed 19 week(s) ago
yeah, not bad.. it's a shame that the hotel used to be nice and spacious, now it seems abandoned and deserted.. then take a real photo of the room.. it was beyond my expectations when I arrived.. 😀
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D***s
icon-origin-TRAVELOKA
8.1
/10
Reviewed 24 week(s) ago
There is no lift, take the stairs to the 3rd floor, not suitcase friendly.
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Need to improve the room facilities and renovate the room because it is old and has old furnishings.
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Fauziah Q.
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Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
The location is strategic, got a room at 204, comfortable + very spacious, maybe in the room there could be a table, chairs/sofa, because the space is still very spacious but there are no chairs/sofa. The AC is cold, the breakfast menu is a bit cold but the taste is okay, order room service too, the portion is big and the taste is really good, order take away, maybe the take away place can be changed, so it doesn't look like it's from a celebration, because I use a snack box, overall I'm very happy to stay here, even though I have to walk a long way and climb stairs, my friend
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Syamsi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
Overall everything is good, check in-out time is also fast, the receptionist staff is friendly, for the building the room is quite spacious, quite soundproof, the hot water is okay even though you have to wait about 2-3 minutes to get it to its maximum. Indeed, in terms of several things in the interior of the room, some parts of the accessories that have loosened from the wall need to be repaired, such as the bathroom door handle and the toilet spray holder which are starting to loosen, but overall good. note: ⭐2 for security guards, if possible, retrain them about polite and friendly service attitudes
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2 people find it helpful
D***y
icon-origin-TRAVELOKA
8.7
/10
Reviewed 36 week(s) ago
Tempatnya sangat rekomen untuk keluarga..pertama masuk memang ada beberapa binatang..tapi setelahnya ok saja..di tengah komp jadi Insya Allah aman dan sekitarnya pemandangan bagus dengan kabut mulai sore hari
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P***y
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9.4
/10
Reviewed 42 week(s) ago
Great, spacious room, and parking right in front of the room, breakfast is also very delicious.
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choirun n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Thank God, I got a spacious room, the breakfast menu is also extensive, the staff is also friendly, keep moving forward, Insumo Hotel🥰
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1 people find it helpful
Ayu P. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
God fix with the price, easy to get food from outside
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 51 week(s) ago
The room is quite spacious and clean, but unfortunately there are still mosquitoes so it's not very comfortable.
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1 people find it helpful
muhammad r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Luxury hotel at friendly prices, complete facilities.
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3 people find it helpful
R***n
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 59 week(s) ago
For check-in time request, it is not possible, contacting CP via WhatsApp also did not respond, so I had to add to change to another room.
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2 people find it helpful
c***c
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
Unlike the photos shown, it is actually better in real life. It does look old but it is very well maintained and strategic. Super friendly and fast service
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5 people find it helpful
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