The Tiara Hotel & Resort

Explore The Tiara Hotel & Resort
8.0
Very Good
From 556 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.9

Location

8.2

Service and Facilites

8.0

People often mention about The Tiara Hotel & Resort
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Staff Friendliness (4)
Check-in/out Time (3)
Bedroom (3)
Distance to City Center (2)
Surroundings (2)
Ambiance (2)
Bathroom (2)
Accessibility (1)
Family Friendly (1)
Room Space (1)
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Traveler Reviews The Tiara Hotel & Resort

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40
Customer reviews
W***o
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8.4
/10
Reviewed 10 week(s) ago
There is maintenance in the bathroom
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Edi S.
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Staycation
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9.4
/10
Reviewed 20 week(s) ago
I've been a regular at this hotel since 2019 because the staff are friendly and helpful. The hotel's central location makes it easy for me to get to my destination with easy access. The atmosphere is beautiful and peaceful even though it's in the middle of the city.
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W***a
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Transit
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8.2
/10
Reviewed 22 week(s) ago
Arriving at the hotel in the middle of the night when being escorted to the room was a bit scared because it was in the corner and it was very dark. The shape of the room is like a house complex separated from the neighbors so you can park your vehicle directly in front of the room. When I arrived it was quiet so it was a bit creepy, maybe during the day it wouldn't be so scary. Room: clean even though the building is a bit old, the AC is quite noisy but it works. Didn't try the shower because it was only a short transit. Location: a bit on the outskirts of the city but close to the terminal.
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1 people find it helpful
S***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
Okay, what can you expect for that price? Luckily this time I got a room with cold AC.
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1 people find it helpful
S***a
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8.2
/10
Reviewed 26 week(s) ago
It's a bit dirty, maybe because it's an old building, but it's ok, for that price you can get some rest.
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G***g
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8.1
/10
Reviewed 29 week(s) ago
The hotel is strategic, the staff is friendly, but unfortunately the cleanliness of the bedroom and bathroom is poor. When checking in, there were still cigarette butts next to the bed, the water was small and cloudy.
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1 people find it helpful
S***a
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Transit
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6.4
/10
Reviewed 32 week(s) ago
the AC is really noisy, can't rest, it's not cold, the bed is stuck to the floor & the table and chairs are dull, the building is old
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M***a
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6.6
/10
Reviewed 47 week(s) ago
The AC is noisy, not cold. The room is like a helicopter landing pad 🙂‍↔️
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2 people find it helpful
D***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 74 week(s) ago
The room has not been prepared properly. We checked in at 9 pm but the mineral water, towels and blankets had not been prepared.
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2 people find it helpful
n***i
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Leisure
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8.8
/10
Reviewed 85 week(s) ago
The bathroom door can't be closed from the outside, it needs to be fixed. The water sink is small. Only for transit, the AC is cold. Comfortable for resting with family.
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3 people find it helpful
H***y
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Leisure
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5.0
/10
Reviewed 85 week(s) ago
Old building hotel. The worst hotel during my stay. Ants came out of the AC. The AC is not cold. Staying here is not recommended.
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2 people find it helpful
A***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 90 week(s) ago
Kamar bau dan agak kotor, ac lama dingin.
2 people find it helpful
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Agus M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 94 week(s) ago
Akses kendaraan yang flexible, menjadi urusan lebih mudah.
1 people find it helpful
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suci a.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 96 week(s) ago
Pertama kali masuk kesan horor lobby sedikit berantakan. Jalan menuju resort bagus. Hotel nya vintage. Kasur nya ada noda darahnya. Kamar engap. Ac ga dingin. Kamar mandi kotor bau. Air nya hitam. Sudah minta di beneri tp ga ada gerakan dari petugas dan ga boleh refund akhirnya 1 jam check in saya langsung checkout ganti hotel.
1 people find it helpful
Heny R.
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6.2
/10
Reviewed 99 week(s) ago
Sudah pelanggan! Ada beberapa trouble fasilitas kamar.
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sam s.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 100 week(s) ago
Semua serba kotor dan dimana-mana ada semut
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Dwi A.
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6.2
/10
Reviewed 101 week(s) ago
Friendly service, but disappointing facilities, lots of ants in the AC and bathroom.
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Febri A.
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4.8
/10
Reviewed 104 week(s) ago
The worst experience was the worst during my stay at the hotel, the AC wasn't cold, it was really bad, ants were everywhere, the room was really dirty, the room TV was dead. Only 1 plug, sorry, I'm not staying here anymore.
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Novi S.
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6.0
/10
Reviewed 105 week(s) ago
The room has lots of ants. The water in the sink doesn't flow for the shower, the water is small. Only given 1 blanket.
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KODEL P.
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6.0
/10
Reviewed 111 week(s) ago
There are many minuses, many rooms are damaged.
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1 people find it helpful
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