The Wi-Fi and TV were often out of whack, and there was no soap. The AC wasn't cold enough either.

The hotel staff was quite friendly and the rooms were clean. 👍

There is no hot water... and the AC is not cold enough even though it is at the lowest temperature.

I had a special request to check in at 10, but I still had to wait until 2 to be able to check in, the reason being that the rooms were full and the guests hadn't checked in yet...

Very comfortable, always a favorite hotel.

It's clean, and the receptionist was very helpful when I encountered any issues or problems with my Traveloka booking. The breakfast was average, and the taste could probably be improved.

Thank you for your service, I have stayed at this hotel many times, it is comfortable, affordable and in the city center👍

The hotel is clean, the staff are friendly and the service is fast.

service will be further improved

The room facilities were inadequate, and the hot water didn't work. The breakfast menu was limited and ran out before the end of the meal.

The hotel is clean, the staff are friendly, it's very safe.

Comfortable for family stays, clean and tidy rooms, and great service.

Recommended cheap hotels but the service is not cheap

This hotel is perfect for unwinding from a busy day. Excellent service, friendly staff, and clean rooms. Recommended for those looking to stay in Ambon City.

Satisfied with the hotel service

receptionist girl served very badly

for the cleanliness of the room, all the facilities are very good for the price of 260n, you can get a very good standard room. everything is good, the only minus is on the last night of staying, it was a bit uncomfortable because it seemed like above the ceiling, maybe on the 6th floor, there were people running around, whether ghosts or humans. yesterday decided to stay 3 nights. if I go to Ambon, I might stay at this hotel again

There is no hot water for the deluxe room.

For standard rooms it is good, there is hot water, and you can have breakfast.

Last Sunday, May 1st, I went to Ambon for campus accreditation activities. I stayed at the Pacific Hotel from Monday to Wednesday. This hotel is the most comfortable, not scary, and the most comfortable. If you go to Ambon, you definitely want to stay here.