Dear Ms. Afinia P, Thank you for your trust and warm welcome. We are honored to be your choice every time you visit. It is always a pleasure for us to provide you with a memorable stay at The Alana Hotel & Convention Center Solo. We look forward to welcoming you back with our best service. Warmest Regards, The Alana Hotel & Convention Center Solo.

Dear Mr. Mochammad A, Thank you for your positive review regarding your stay with us. We are very pleased to know that the cleanliness and comfort of our rooms, as well as the friendliness and responsiveness of our staff, have made a good impression. We also greatly appreciate your feedback, as we strive to maintain the quality of our service. This motivates us to remain committed to providing the best experience for every guest. We look forward to your next visit, Mr. Mochammad A. Warmest Regards, The Alana Hotel & Convention Center Solo.

Dear Valued Guest, Thank you for sharing your kind words. We are delighted to know that you found our hotel clean and comfortable, and we truly appreciate your recommendation. We look forward to welcoming you back for another pleasant stay. Warm regards, The Alana Hotel & Convention Center Solo

Dear Valued Guest, We are pleased to learn that the tranquil atmosphere, easy access, and spacious rooms provided a comfortable stay for you. This positive feedback motivates our team to continue providing the best service. We look forward to your next visit. Warmest Regards, The Alana Hotel & Convention Center Solo.

Dear Valued Guest, We are delighted to hear that you enjoyed the comfort of our clean and spacious rooms, as well as our 24-hour room service. Thank you also for your special appreciation for our oxtail soup. This feedback will certainly motivate our culinary team to continue delivering the best flavors. We look forward to welcoming you back for an even more memorable stay. Warmest Regards, The Alana Hotel & Convention Center Solo.

Dear Valued Guest, Thank you for your positive review. We are delighted to learn that the hotel's cleanliness, comfortable atmosphere, and enjoyable stay with your family have left you with a pleasant impression. Your recommendation means a lot to us and motivates us to continuously maintain the quality of our service. We look forward to your next visit with your family. Warmest Regards, The Alana Hotel & Convention Center Solo.

Dear Mr. Cahyo P, Thank you for taking the time to share your experience staying at our hotel. We are very pleased to know that you felt comfortable with the spacious room, swimming pool facilities, and the friendly service from our entire team. We are also pleased that the free breakfast policy for children under 12 years old added value to your stay with your family. Regarding your feedback regarding the bathroom area, especially the floor around the sink and toilet, we greatly appreciate your attention. This is an important note for us to immediately evaluate and improve, so that the comfort and safety of our guests, especially children, are increasingly assured. Once again, thank you for your appreciation and feedback. We look forward to welcoming you back to our hotel on your next visit. Warm regards, The Alana Hotel & Convention Center Solo.

Dear Valued Guest, Thank you for sharing your pleasant experience with us. We are delighted to learn that the friendly staff, complete facilities, and child-friendly atmosphere provided a comfortable stay for you and your family. This positive feedback motivates us to continue maintaining and improving the quality of our service. We look forward to your next visit to our hotel. Warmest Regards, The Alana Hotel & Convention Center Solo.

Dear Mr. Nicholas E., Thank you for your positive review. We are delighted to hear that you enjoyed the comfort of our bed, the delicious breakfast, and the friendly service from Ms. Ika. Reviews like this inspire us to continue providing unforgettable experiences. We look forward to your return visit. Warmest regards, The Alana Hotel & Convention Center Solo.

Dear Valued Guest, Thank you very much for your wonderful feedback. We’re truly delighted to know that you had a great experience and that our high standards met your expectations. Your kind recommendation means a great deal to us, and it motivates our entire team to continue delivering exceptional service. We look forward to welcoming you back soon for another memorable stay. Warm regards, The Alana Hotel & Convention Center Solo

Dear Valued Guest, Thank you for taking the time to share your review with us. We apologize for the inconvenience you experienced regarding the condition of the mattress and bathroom door. Your feedback is invaluable, and we regret that your stay did not reflect the standard of service we expect to provide as a five-star hotel. We have forwarded this feedback to the relevant team for immediate evaluation and improvement. We are committed to continuously improving the quality of our facilities and comfort for all our guests. Once again, we appreciate your honesty and look forward to welcoming you back in the future for an even more enjoyable experience. Warmest Regards, The Alana Hotel & Convention Center Solo.

Dear Valued Guest, Thank you for taking the time to review our hotel. We are pleased that the overall quality of our service and products met your expectations. However, we regret that your feedback regarding the swimming pool did not meet your expectations during your visit. We have forwarded this to the relevant department, and we have taken the necessary corrective action to prevent a similar incident in the future. Thank you again for your feedback. We look forward to welcoming you and your family back in the future with even better quality products. Warmest Regards, The Alana Hotel & Convention Center Solo.

Dear Valued Guest, Thank you for taking the time to review our hotel. We are very pleased that the overall quality of our services and facilities met your expectations. We look forward to welcoming you and your family back soon for an even better stay. Warmest Regards, The Alana Hotel & Convention Center Solo

Dear Valued Guest, Thank you for taking the time to review our hotel. We are very pleased that the overall quality of our services and facilities met your expectations. We look forward to welcoming you and your family back soon for an even better stay. Warmest Regards, The Alana Hotel & Convention Center Solo

Dear Valued Guest, Thank you for taking the time to share your review. We are very sorry to hear that your experience at our hotel did not meet your expectations, regarding the cleanliness of the room and towels. This is unacceptable, especially since product quality is our top priority. We have conveyed this to the relevant department and have taken the necessary corrective actions to prevent a similar incident from happening in the future. Once again, thank you for your feedback. We hope to have the opportunity to welcome you and your family back in the future with even better product quality. Warmest Regards, The Alana Hotel & Convention Center Solo.