1. The AC was broken, not cold at all, just a gentle breeze, even though it was using turbo cooling. Then, in the early hours of the morning, I heard rattling noises from the AC, and I couldn't sleep at all. It was obvious that maintenance was very neglected. I ended up sleeping without AC, and when I woke up, my clothes were soaked with sweat.
2. There was no toothbrush, comb, or shower cap, even though the hotel's standards stipulate that they were.
3. The bedcover was dirty and the towels were black. The bathroom was rarely cleaned, and the grout and toilet were dirty.
4. The only positive aspect was the friendliness of the staff, but in my opinion, that's not enough, because the essence of staying in a hotel is the quality of your sleep and the room itself.