Hotel Alia Matraman

Explore Hotel Alia Matraman
8.4
Very Good
From 2,843 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.5

Service and Facilites

8.4

People often mention about Hotel Alia Matraman
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Room Space (105)
Staff Friendliness (98)
Accessibility (93)
Bedroom (92)
Distance to City Center (88)
Hotel Area (85)
Ambiance (84)
Family Friendly (82)
Bathroom (82)
Surroundings (72)
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Traveler Reviews Hotel Alia Matraman

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Customer reviews
A***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 hour(s) ago
The hotel was exceptional from the outside, but inside, it was clean, comfortable, and the staff was friendly. The rooms were spotless and very comfortable. My family was very happy staying here.
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Aditya B. P.
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10.0
/10
Reviewed 6 day(s) ago
I loved staying in this hotel. It was perfect.
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Adivia K.
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8.5
/10
Reviewed 6 day(s) ago
Friendly service, fast, and clean. But unfortunately, I wasn't allowed to borrow a bowl for my lunch. That's a form of service. I've also worked in hotels for a long time... Unless I borrow sharp objects.
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Drni P.
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8.5
/10
Reviewed 2 week(s) ago
For less than 400 thousand rupiah, you can get a room, although it's not too big but it's clean, and the breakfast is also varied.
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1 people find it helpful
D***n
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
left items not kept but thrown away
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Your Reply Dear Guest, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which will be an encouragement for further development. We apologize for any shortcomings you encountered and we will take this issue to improve in the future. We sincerely hope to welcome you back to use our services again. Thank you and best regards, Hotel Management
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Bunk C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel is quite clean and the view of the city lights at night is nice.
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Nur A.
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Staycation
icon-origin-TRAVELOKA
7.8
/10
Reviewed 3 week(s) ago
1. I booked a NON-SMOKING ROOM, but the room I was given was a SMOKING ROOM, and I couldn't change rooms upon request. 2. There was a small cockroach on the BED. I was too disgusted to take a picture, but this is a truly honest review. 3. The hot and cold water taps were switched, red for cold water, blue for warm water. There was no information about this on the sticker or writing in the bathroom; I had to ask the receptionist, and they told me so. 4. The bellboy who escorted me to my room didn't open the elevator door, and the guest was trapped inside because the door closed so quickly. I still gave a tip out of pity, "ngang ngong." 5. The room was spacious, with a sofa, and could accommodate three adults.
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Accommodation's Reply
18 Nov 2025
Your Reply Dear Guest, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which will be an encouragement for further development. We apologize for any shortcomings you encountered and we will take this issue to improve in the future. We sincerely hope to welcome you back to use our services again. Thank you and best regards, Hotel Management
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F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The lobby is comfortable, the staff is friendly, and parking is easy.
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Desi
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Staycation
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9.4
/10
Reviewed 4 week(s) ago
Close to the mall, easy to find food, close access to public transportation.
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Verified Traveler
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10.0
/10
Reviewed 5 week(s) ago
Comfortable for families, friendly hotel management, clean, fragrant, and the chef's food is always delicious with Indonesian nuances. Thank you.
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titi a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
the room is quite spacious and the breakfast has a lot of variety
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r***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
cool, but I suggest you provide an ashtray for the smoking room, besides being cool
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Ridwan A. H.
icon-Leisure
Leisure
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9.4
/10
Reviewed 6 week(s) ago
Always a top choice for staying in Jakarta. Complete amenities at an affordable price... Comfortable rooms with ample space...
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O***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was so comfortable that I stayed overnight.
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I***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
I've been a regular at this hotel, and I'm really satisfied.
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1 people find it helpful
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agung s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Affordable yet luxurious. Outstanding service. I'll definitely stay at Alia Matraman again when I go to East Jakarta.
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Leora M. B.
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9.7
/10
Reviewed 6 week(s) ago
I've stayed here twice, because I'm on business in Jakarta, so this place is the best choice. The place is very comfortable, the atmosphere is very relaxing. Got a double view which is really cool.
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O***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, and the breakfast is delicious 😍
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R***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Comfortable hotel, very friendly staff, close to fish market and animal market so you can walk around
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Hotel staff are friendly at check-in and check-out.
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