The room is spacious and worth the price. The food is worth the price. So far, I'm satisfied :)

Upon check-in, I was immediately greeted with a friendly and polite welcome. Overall, I was satisfied. The staff were very helpful. The room was clean, and thank you for the service.

I got a room on the 7th floor, and the rooms on the right and left were being renovated, so it was incredibly noisy. The walls next to me could be heard vibrating, drilling, and hammering. It was so noisy, it was disturbing. It was like getting a throwaway room. Complaining about a room change was denied, as there were no available rooms. I had no choice but to put up with the noise.

Friendly staff, spacious and clean rooms, complete amenities, excellent room service, lots of breakfast options, everything is very good.

The kids really enjoyed it. The staff was friendly and the rooms were clean. God willing, if I ever come to Jatinegara again, I'll stay here again. Thank you.

Great experience staying at Hotel Alia Matraman with my family. The staff were friendly, the room was clean and comfortable, and we really enjoyed our stay. Highly recommended!

The minimarket is a bit far if you walk, if you drive you have to turn back. The Wi-Fi is fast, the water heater is on, but you have to wait about a minute. The TV can only watch YouTube because you don't have a Netflix account. Suggestions for the front security to be more friendly and help arrange parking for motorbikes. Because during my stay here, motorbikes were self-service to get in and out. Overall, this hotel is good, provided with facilities such as the Quran and prayer mats. You get 2 towels, 2 toothbrushes, 1 toothpaste, and soap in the bathroom.

Affordable prices, friendly hotel staff.

Friendly staff, great room service, and clean hotel grounds. Overall, highly recommended.

Nice, comfortable. A staycation for kids, with a swimming pool.

Friendly. Will be back again. There's a swimming pool for kids on a staycation.

The staff is friendly... I've stayed at this hotel many times. The price is pocket-friendly. The pool is also nice.

The room is spacious, comfortable and pleasant.

The hotel staff was very friendly and helpful during check-in. They helped carry luggage to the room. The hotel is conveniently located near markets and malls, with plenty of food across the street.

The room is spacious, comfortable, neat, clean.

Satisfying, even though it's a 2-star hotel, the service is top-notch. The breakfast was delicious, the room was clean, and the kids were happy. The indoor pool, unfortunately, smelled so bad of chlorine, it made my eyes sting. Overall, it was very comfortable. I didn't expect to be able to enjoy time with my family for such a low price.

Good location with active mosque (including dawn prayer)

Very satisfied with the service here.

Upon entering the hotel, it smelled fragrant, was clean, and comfortable. I immediately liked the room; it was spacious, clean, and had a direct view of the street. It's also close to the mall, and finding food at night is easy; there are plenty of eateries in front of the hotel. I'll definitely be back.

It's easy to find food outside, especially since it's directly opposite the mall.