1. When we first arrived, we didn't have a driver, so we parked ourselves, and it was incredibly difficult to turn. The parking lot is better with an AirEV. It's so narrow to turn, and if you're not careful, you could end up with scratches or even dented parts on the side of the car. 2. The reception staff was pretty decent. The concierge was more concerned with valet service than guest luggage. 3. We requested a non-smoking room, but upon entering, we smelled of cigarettes. On the second day, it rained all day, and when we got home in the evening, we noticed leaks on the wall near the window (attached). It didn't flood, but it was uncomfortable. There was no room service menu. There was very limited soap. 4. Breakfast in the morning was honestly quite surprising, as for a 4-star hotel, the breakfast was like a non-star hotel, lacking in variety. There was no egg stand, so you had to ask the staff and go to the kitchen. On the third day, breakfast was almost 9:00 a.m., and the porridge was completely empty and not refilled unless reported. Many of the dishes were empty, and the staff didn't even know they were empty. The breakfast staff were unfriendly and seemed unfamiliar with the products, making it difficult to talk to. The breakfast area is very cramped and the staff is lacking. The price of around 800,000 Rupiah per night isn't worth it at all. This hotel doesn't feel like a 4-star hotel. Many other 4-star hotels are cheaper and much more comfortable.

The staff was very friendly and helpful.

The parking is terrible 😂 but luckily there is free Vale from the hotel

The rooms are clean and comfortable. The hotel staff are also friendly.

The hotel is clean and the staff are all friendly. It's just a shame that, despite its strategic location near Simpang Lima, the rooms aren't soundproof, and the hotel doesn't inform all guests. The room next door was noisy because they were talking until the early hours of the morning.

It was fun to stay at this hotel, it was comfortable, the rooftop view was great, 😊

Close by if you want to go anywhere. Delicious fried rice for breakfast. View of Simpang 5.

The hotel is nice and close to the city center.

It's amazing, the food is delicious.

So far so good. Only the bathroom is a bit narrow but overall it's okay.

Highly recommended to stay here

This hotel offers a pleasant stay, with direct walking distance to Simpang Lima Square and close to nightlife. The only downside is that the hotel elevator access is inside and down stairs.

strategic location near Simpang Lima, spacious room, low ceiling, narrow parking lot, difficult to maneuver up and down - not suitable for large cars, the room is not soundproof, this is the first time I had breakfast at a hotel, I had to wait on a waiting list because the restaurant is very small, it seems like it can only fit 20 people - uncomfortable atmosphere - the food tastes ordinary - the food is not varied, the vegetable salad filling was wilted and not edible but was still served, the soy milk was like coconut milk, the jam for the bread was finished and not refilled, it doesn't feel like it deserves a 4 star rating. usually after staying at a hotel I feel happy but this time it was not pleasant, just stay here once.

Everything is great. I will always stay here.

The hotel is strategically located in the Simpang Lima area. The service is quite good, and the breakfast is quite tasty. The only downside is the narrow parking lot and the very tight turning radius between parking levels.

I chose the one with a view of Simpang 5 Street/lap Simpang 5, but the information was full even though I had made a reservation a long time ago. It was very noisy at night, the neighbors' rooms/rooms above were making knock... knock... and the shower leaked because I had to queue.

near Simpang Lima, comfortable and spacious rooms. small and limited restaurant space.

Our family stayed here for 1 night, the hotel location is strategic, in the city center near Simpang Lima, the room is quite clean, the food is decent, but it is not soundproof, from the room you can hear sounds from outside and from the next room, the swimming pool is the best, it's good in general

Clean, easy access hotel close to everywhere

This is my second time staying at this hotel. The hotel breakfast menu is not very varied, only a few and many are empty, but the staff does not immediately refill it, you have to ask first, then refill it with a small amount, if not immediately taken, then another 2-3 guests will run out again. Hopefully, it will be improved, more variety, and don't let the food run out so much. Thank you.