Sapphire Sky Hotel & Conference
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Overall Ratings & Reviews Sapphire Sky Hotel & Conference
Traveloka (6,389)
8.5
Very Good
From 6,389 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.3
Location
8.5
Service and Facilites
8.4
People often mention about Sapphire Sky Hotel & Conference
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Staff Friendliness (49)
Bedroom (48)
Variety (42)
Accessibility (40)
Taste (36)
Hotel Area (34)
Surroundings (33)
Room Space (33)
Bathroom (32)
Ambiance (31)
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Traveler Reviews Sapphire Sky Hotel & Conference
Number of reviews per page
20
40
Customer reviews
N***a
9.4
/10
Reviewed 1 day(s) ago
the staff are friendly and the hotel is aesthetic
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CN
Cahya N.
Business
8.8
/10
Reviewed 4 day(s) ago
Nice stay. Only at breakfast we had to wait a while for refills on the buffet food. And some dishes like the siomay weren't hot enough and some were still a little raw.
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S***h
Staycation
8.5
/10
Reviewed 2 week(s) ago
For breakfast here, it's quite delicious, there are several menu choices that are quite varied, the deluxe room is quite small but comfortable, Oh yeah, because maybe the location is in an office or business area, the pool is specifically for adults, it's 1.5 meters deep, but there is a mini playground, which is quite good for children's entertainment
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Sapphire Sky Hotel & Convention Centre BSD. Thank you for taking the time to write us a positive review during your stay at Sapphire Sky BSD. We are very pleased that you enjoyed your stay at Sapphire Sky BSD. Your positive review is a driving force that always strives to provide the best service. We would be honored to serve you again with our best service in the future. Have a nice day! Best regards, Sapphire Sky Hotel Management
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R***I
Business
8.2
/10
Reviewed 2 week(s) ago
Overall it is good, only the drainage in the bathroom area is not good, the water cannot flow directly to the drain on the floor so it causes water to pool after finishing showering.
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Accommodation's Reply
17 Nov 2025
Mr. Brian C.W. Dear Mr. Brian C.W., Sincerely yours, Sapphire Sky Hotel & Conference BSD Thank you for taking the time to write us a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay at Sapphire Sky Hotel BSD. Regarding the drainage issue, we have followed up on it and apologize for the inconvenience you experienced during your stay at our hotel. Your positive review is a great motivation for us to always strive to provide the best service. We will be honored to serve you again with our best services in the future. Enjoy your stay! Best regards, Sapphire Sky Hotel Management
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BC
Bryan C. W.
8.5
/10
Reviewed 3 week(s) ago
great experience staying here
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Accommodation's Reply
17 Nov 2025
Dear Mr. Brian C.W., Warmest regards, Sapphire Sky Hotel & Convention Centre BSD Thank you for taking the time to write us a positive review during your stay at Sapphire Sky Hotel BSD. We are very pleased that you enjoyed the excellent service you received during your stay at Sapphire Sky Hotel BSD. Your warm review is a great motivation for us to always strive to provide the best service. We will be honored to serve you again with our best services in the future. Enjoy your holiday! Best regards, Sapphire Sky Hotel Management
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M***M
8.5
/10
Reviewed 5 week(s) ago
The hotel is quite good, there is a swimming pool but in my opinion it is not very clean
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Accommodation's Reply
21 Oct 2025
Dear Director/Manager, Sapphire Sky Hotel & Convention Centre BSD, Warmest Regards, Thank you for taking the time to write us a positive review during your stay at Sapphire Sky Hotel BSD. We are very pleased that you enjoyed your stay at Sapphire Sky Hotel BSD. Regarding the issue regarding the unclean swimming pool, we are continuously working on improving the cleanliness, especially in the swimming pool area. Your positive review is an important motivation for us to always strive to provide the best service. We are very pleased to serve you again with our best service in the future. Have a nice holiday! Best regards, Sapphire Sky Hotel Management
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Verified Traveler
9.1
/10
Reviewed 8 week(s) ago
Fun, easy access and location
Quiet and friendly.
Complete facilities
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Conference BSD, Thank you for taking the time to give us a positive review during your visit to Sapphire Sky Hotel BSD. We are very pleased to know that you have received excellent service during your visit to Sapphire Sky Hotel BSD. Your good review is certainly a great motivation for us to always provide the best service. It is a pleasure for us to be able to serve you again with the best hospitality in the future. Enjoy Your Day! Best Regards, Sapphire Sky Hotel Management.
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장
장현석
Leisure
10.0
/10
Reviewed 8 week(s) ago
The rooms were clean, and I loved the pool and fitness facilities within the building.
This was my first trip to Indonesia, and the staff were very helpful and helpful in answering my questions.
If you're planning a trip to Serpong, I highly recommend this place!
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Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Conference BSD, Thank you for taking the time to give us a positive review during your visit to Sapphire Sky Hotel BSD. We are very pleased to know that you have received excellent service during your visit to Sapphire Sky Hotel BSD. Your good review is certainly a great motivation for us to always provide the best service. It is a pleasure for us to be able to serve you again with the best hospitality in the future. Enjoy Your Day! Best Regards, Sapphire Sky Hotel Management.
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m***a
Business
8.5
/10
Reviewed 8 week(s) ago
The door to the room couldn't be opened 😂 so we ended up changing rooms.
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Accommodation's Reply
28 Oct 2025
Dear Director/Madam, Warmest regards, Sapphire Sky BSD Hotel & Convention Centre Thank you for taking the time to write a review regarding your stay at Sapphire Sky BSD Hotel. We apologize for any inconvenience caused during your stay at Sapphire Sky BSD Hotel. Your positive comments are a great motivation for us to always strive to provide the best service. We would be honored to serve you again with our best service in the future. Enjoy your holiday! Best regards, Sapphire Sky Hotel Management
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M***a
Staycation
9.7
/10
Reviewed 9 week(s) ago
The staff was friendly, but early check-in wasn't possible. The food was delicious, especially the carbonara pasta. The executive room was comfortable, but not very soundproof. The cut fruit was served per plate, making it very convenient.
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Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Conference BSD, Thank you for taking the time to give us a positive review during your visit to Sapphire Sky Hotel BSD. We are very pleased to know that you have received excellent service during your visit to Sapphire Sky Hotel BSD. Your good review is certainly a great motivation for us to always provide the best service. It is a pleasure for us to be able to serve you again with the best hospitality in the future. Enjoy Your Day! Best Regards, Sapphire Sky Hotel Management.
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w***n
Transit
10.0
/10
Reviewed 9 week(s) ago
The location is quite strategic and the breakfast is delicious.
If possible, the smell in the hallway could be made more pleasant by using aromatherapy, etc.
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2 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Conference BSD, Thank you for taking the time to give us a positive review during your visit to Sapphire Sky Hotel BSD. We are very pleased to know that you have received excellent service during your visit to Sapphire Sky Hotel BSD. Your good review is certainly a great motivation for us to always provide the best service. It is a pleasure for us to be able to serve you again with the best hospitality in the future. Enjoy Your Day! Best Regards, Sapphire Sky Hotel Management.
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Y***S
9.1
/10
Reviewed 11 week(s) ago
the place to stay is nice but the traffic on the road can still be heard in the room so the sound is not comfortable
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Conference BSD, Thank you for taking the time to give us a positive review during your visit to Sapphire Sky Hotel BSD. We are very pleased to know that you have received excellent service during your visit to Sapphire Sky Hotel BSD. Your good review is certainly a great motivation for us to always provide the best service. It is a pleasure for us to be able to serve you again with the best hospitality in the future. Enjoy Your Day! Best Regards, Sapphire Sky Hotel Management.
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SM
Sherly M.
Staycation
10.0
/10
Reviewed 11 week(s) ago
It was a pleasure staying here. The place is comfortable and clean.
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Ms. Sherly M. Warm greetings from Sapphire Sky Hotel & Conference BSD, Thank you for taking the time to give a positive review during your visit to Sapphire Sky Hotel BSD. We are very pleased to know that you have received excellent service during your visit to Sapphire Sky Hotel BSD. Your good review is certainly a great motivation for us to always provide the best service. It is a pleasure for us to be able to serve you again with the best hospitality in the future. Enjoy Your Day! Best Regards, Sapphire Sky Hotel Management.
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J***i
Leisure
8.8
/10
Reviewed 13 week(s) ago
There is a swimming pool, there are many breakfast choices, both food and drinks, the hot water is great, what is considered is the size of the room is compact but enough for the average height of Indonesians, the TV doesn't have Disney yet.
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Accommodation's Reply
28 Oct 2025
Dear Director/President, Sapphire Sky Hotel & Convention Centre BSD, Warmest regards, Director, Sapphire Sky Hotel & Convention Centre BSD Thank you for taking the time to write us a positive review during your stay at Sapphire Sky Hotel BSD. We are very pleased that you enjoyed your stay at Sapphire Sky Hotel BSD. Your positive review is a great motivation for us to always strive to provide the best service. It is an honor for us to serve you again with our best service in the future. Have a nice day! Best regards, Sapphire Sky Hotel Management
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H***h
Business
10.0
/10
Reviewed 13 week(s) ago
The location is close to ICE BSD, about 8-10 minutes away. The breakfast is quite good. When ordering food from the room, the chicken soto is quite good, but it's not hot enough. The gado-gado is good. The mendoan is good, but the portion is small and a little. Overall, it's recommended.
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4 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Director/President, Sapphire Sky Hotel & Convention Centre BSD, Warmest regards, Director, Sapphire Sky Hotel & Convention Centre BSD Thank you for taking the time to write us a positive review during your stay at Sapphire Sky Hotel BSD. We are very pleased that you enjoyed your stay at Sapphire Sky Hotel BSD. Your positive review is a great motivation for us to always strive to provide the best service. It is an honor for us to serve you again with our best service in the future. Have a nice day! Best regards, Sapphire Sky Hotel Management
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D***e
9.4
/10
Reviewed 13 week(s) ago
Friendly staff, good food, easy check-in/out time
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam. Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to provide a positive review during your visit to Sapphire Sky Hotel BSD. We are very pleased to know that you have received excellent service during your visit to Sapphire Sky Hotel BSD. Your good review is certainly a great motivation for us to always provide the best service. It is a pleasure for us to be able to serve you again with the best hospitality in the future. Enjoy Your Day! Best Regards. Sapphire Sky Hotel Management.
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Nurul
Staycation
9.0
/10
Reviewed 14 week(s) ago
We were given a connecting room, but the room next door was very noisy. We were informed that we were staying for our anniversary. We also got married at the Sapphire Hotel in 2020. But this was the first time the service was very bad.
The food wasn't delicious, especially the siomay and the balado fish. Not everyone can eat fish. Chicken is better.
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Ms. Nurul. Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to provide a positive review during your visit to Sapphire Sky Hotel BSD. We are very sorry to know that you received less than optimal service from us during your visit to Sapphire Sky Hotel BSD. Regarding food, we will continue to improve to provide good quality for our hotel guests. Your good review is certainly a great motivation for us to always provide the best service. It is a pleasure for us to be able to serve you again with the best hospitality in the future. Enjoy Your Day! Best Regards. Sapphire Sky Hotel Management.
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ND
Nova D.
Staycation
10.0
/10
Reviewed 14 week(s) ago
This was my first time staying at this hotel with my four children. They loved the games. The food was delicious. The hotel was clean, and the staff were all very friendly.
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Mr. Nova. Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to provide a positive review during your visit to Sapphire Sky Hotel BSD. We are very pleased to know that you have received excellent service during your visit to Sapphire Sky Hotel BSD. Your good review is certainly a great motivation for us to always provide the best service. It is a pleasure for us to be able to serve you again with the best hospitality in the future. Enjoy Your Day! Best Regards. Sapphire Sky Hotel Management.
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dt
daniel t.
Transit
6.4
/10
Reviewed 15 week(s) ago
The sound from the next room leaked heavily (a risk of getting a connecting room), and the noise from the highway was very disturbing throughout the night, making it difficult to get a restful and comfortable rest. The staff service was also quite slow and not very consistent.
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Accommodation's Reply
20 Aug 2025
Dear Mr. Daniel. Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to provide a positive review during your visit to Sapphire Sky Hotel BSD. We deeply regret that we did not provide you with the best service during your visit to our hotel. In the future, before you book a room, you can contact us first so that we can prioritize your preferences. Your review is certainly a great motivation for us to always provide the best service. It is a pleasure for us to be able to serve you again with the best hospitality in the future. Enjoy Your Day! Best Regards. Sapphire Sky Hotel Management.
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Hikmah D. S.
Staycation
10.0
/10
Reviewed 15 week(s) ago
while there was a GIIAS event, it coincided with K2's child's birthday, a fun staycation
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Accommodation's Reply
08 Aug 2025
Dear Mrs. Hikmah D. S. Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to give us a positive review during your visit to Sapphire Sky Hotel BSD. We are very pleased to know that you have received excellent service during your visit to Sapphire Sky Hotel BSD. Your good review is certainly a great motivation for us to always provide the best service. It is a pleasure for us to be able to serve you again with the best hospitality in the future. Enjoy Your Day! Best Regards. Sapphire Sky Hotel Management.
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Number of reviews per page
20
40
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