cheap, pocket-friendly, clean, comfortable hotel with a pleasant atmosphere, not too noisy

Dear Beach Inn Hotel Management, I would like to express my appreciation for your efforts in serving our guests, but I feel the need to provide an evaluation based on my recent stay. I was quite disappointed because the hotel staff's friendliness was lacking, and their interactions were less than warm and responsive. Furthermore, the room I stayed in smelled unpleasant, the floor looked dirty, and toiletries like soap were missing. This certainly reduced the comfort of my stay and did not meet my expectations. I recommend that management improve hospitality training for staff, tighten room cleanliness standards with a mandatory checklist before guests check-in, and ensure that room amenities are available and in good condition. Furthermore, internal communication between staff also needs to be improved so that any guest complaints can be addressed promptly. I hope this feedback will help Beach Inn Hotel improve its service quality and provide a better guest experience in the future. Sincerely, Dulmen Saif Siregar

Nice and good. The staff are friendly.

I have made two reservations and paid for everything at the hotel and it was according to procedure, but Traveloka still deducted money from my credit card. They said they didn't check in. You can see that the payment on August 31st was in Sri's name.

Ok ok ok ok ok ok ok ok oko ok ok ok ok ok ok ok ok

The towels are already torn and have holes, it's better to bring your own toiletries, at that price, it's understandable.

Cleanliness is maintained, but the lights are too dim.

The app photo does not match the authenticity. It turns out that the Pesona hotel is different from Celebes.

I was really shocked to see a room with a fan and I was on the 2nd floor all closed. I felt like I was in an oven.

Good and clean service and close access to the beach

There are many rooms and it is close to the city center.

Better the AC is cold and the room is very spacious

Deposit not refunded at morning checkout not available

Further improve the service and cleanliness of the rooms

The atmosphere in the bedroom is a bit dark, lacking lighting.

I came as a guest, so I have to carry all my stuff 🤦🏻‍♀️🤦🏻‍♀️

Booked a room with AC and TV on Traveloka, but after checking in, I got a non-AC room with no TV. The receptionist asked for an additional 100 thousand on top of the AC room.

They did not clean it even though I requested cleaning service, it was left for the next day. My 200 dollars were stolen, I left it in the room for safekeeping, they did not take any responsibility. They gave me a room with a broken shower head, the window does not open, the room is taped shut, do not leave money in the room because the rooms are safe at the hotel.

Nice one. Sakjose! Thank You.

Very friendly and helpful at check in.