Amaris Hotel Satrio Kuningan - Jakarta

Explore Amaris Hotel Satrio Kuningan - Jakarta
8.3
Very Good
From 2,067 reviews
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Cleanliness

8.2

Room Comfort

8.1

Meal

8.0

Location

8.8

Service and Facilites

8.4

People often mention about Amaris Hotel Satrio Kuningan - Jakarta
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Staff Friendliness (34)
Accessibility (30)
Distance to City Center (29)
Ambiance (26)
Surroundings (25)
Bedroom (25)
Bathroom (24)
Check-in/out Time (22)
Soundproof (19)
Wifi (18)
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Traveler Reviews Amaris Hotel Satrio Kuningan - Jakarta

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Customer reviews
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff are friendly and helpful, the room area is clean, and the location is strategic for going to the mall.
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Warmest regards, Amaris Hotel Satrio Kuningan Jakarta Thank you for taking the time to share your feedback about our hotel. Your positive comments are highly appreciated as we strive to continuously provide the best service to all our guests. We look forward to welcoming you back to Amaris Hotel Satrio Kuningan Jakarta. Best regards, Reza A. Rahmawan Hotel Manager
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N***l
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
close to vfs just across the street👍🏻
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Accommodation's Reply
23 Oct 2025
Dear our valued guest, Warmest greetings from Amaris Hotel Satrio Kuningan Jakarta Thank you so much for your wonderful feedback. We're delighted to hear that you enjoyed your stay, it's always our pleasure to provide warm service and a memorable stay in the heart of the city. We truly appreciate your recommendation and look forward to welcoming you back soon. Best regards, Rezha A. Rahmawan Hotel Manager
N***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Always comfortable every time I stay at Amaris, I have been there several times
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2 people find it helpful
Accommodation's Reply
03 Oct 2025
Dear Guest, Warm greetings from Amaris Hotel Satrio Kuningan Jakarta, Thank you for your review of Amaris Hotel Satrio Kuningan Jakarta, and for being our loyal customer. We are happy to hear that you are satisfied with the service from our very friendly hotel staff, and our excellent service that has given a good impression during your visit in Jakarta. Once again, we thank you for your positive comments about our hotel, see you on your next visit, we will always be ready to welcome you to Amaris Hotel Satrio Kuningan Jakarta. Best regards, Rezha A. Rahmawan. Hotel Manager
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A***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 13 week(s) ago
The staff is friendly and helpful.
1 people find it helpful
Accommodation's Reply
03 Oct 2025
Dear guest, Warmest greetings from Amaris Hotel Satrio Kuningan Jakarta Thank you for your review and recommendation, we truly appreciated. Looking forward to see you back soon. Best regards, Rezha A. Rahmawan Hotel Manager
H***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Friendly and clean, close to the city center
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Accommodation's Reply
03 Sep 2025
Dear Guest, Warm greetings from Amaris Hotel Kuningan Jakarta. Thank you for taking the time to leave a comment about our hotel, and we hope to serve you again in the future. Best regards, Rezha Anugerah Rahmawan, Hotel Manager.
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A***i
icon-Business
Business
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8.8
/10
Reviewed 18 week(s) ago
I stayed here on business. The location is excellent, the service is friendly, and check-in was quick.
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2 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Guest, Warm greetings from Amaris Hotel Kuningan Jakarta. Thank you for taking the time to comment on our hotel. Our strategic location, friendly service, and fast check-in process are our strengths, making us the hotel of choice in the Kuningan area of Jakarta. Once again, thank you for your comments. We hope to serve you again in the future. Best regards, Rezha Anugerah Rahmawan, Hotel Manager.
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M***d
icon-Business
Business
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10.0
/10
Reviewed 19 week(s) ago
The friendliness of the staff and Netflix support etc., really happy.
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Accommodation's Reply
03 Sep 2025
Dear Guest, Warm greetings from Amaris Hotel Kuningan Jakarta. Thank you for taking the time to leave a comment about our hotel, and we hope to serve you again in the future. Best regards, Rezha Anugerah Rahmawan, Hotel Manager.
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N***l
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
Easy access to many options in the area, mall, restaurant, airport, and meeting point.
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Valued Guest, Warmest greetings from Amaris Hotel Satrio Kuningan Jakarta Thank you for your review and recommendation, we truly appreciated. Looking forward to see you back soon. Best regards, Rezha A. Rahmawan Hotel Manager
Bukhari B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The hotel staff is friendly from the security, receptionist, room service is very very good, especially the two ladies at the reception and also the man who cleaned the room and the room service is very excellent. If I go to Jakarta again, I will definitely stay at Amaris Hotel Kuningan and I will also suggest to my friends to stay here if they go to Jakarta. Kudos and bravo to the staff.
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Accommodation's Reply
20 Jun 2025
Dear Mr. Bukhari B, Warm greetings from Amaris Hotel Satrio Kuningan Jakarta. Thank you very much for your pleasant review. We are very happy to hear that you were satisfied during your stay at Amaris Hotel Satrio Kuningan Jakarta, starting from the excellent service from our staff upon check in, as well as the best service from our housekeeping staff made your experience even more complete. We are also happy to know that Amaris Hotel Satrio Kuningan Jakarta has made your trip enjoyable. Do not hesitate to come back again for your next accommodation. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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Fransiscus
icon-origin-TRAVELOKA
6.5
/10
Reviewed 26 week(s) ago
Good location, right across from Kuningan City Mall, the visa processing location. Rooms facing the road, at night you will still hear the sound of vehicles (even though I'm on the 5th floor). The pillows are a bit smelly, need rejuvenation.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Fransiscus, Warm greetings from Amaris Hotel Satrio Kuningan Jakarta, Thank you very much for your positive review. We are very happy to hear that you are satisfied with the location of our hotel which is very strategic and close to your business affairs. However, we apologize for your inconvenience during your stay in the room, we have conveyed this to the relevant department for rejuvenation and future improvements. Once again we thank you, and we look forward to welcoming you back to Amaris Hotel Satrio Kuningan Jakarta. Best regards, Rezha A. Rahmawan. Hotel Manager
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A***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Strategic location close to the mall.
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Accommodation's Reply
20 Jun 2025
Dear valued guest, Warm greetings from Amaris Hotel Kuningan Jakarta. Thank you for taking the time to fill in the comments column of our hotel, and we hope to serve you again in the future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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A***y
icon-Staycation
Staycation
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6.3
/10
Reviewed 29 week(s) ago
first time staying here, when I entered the room I saw that the blanket had marks, I don't know what marks it made me feel uncomfortable using the blanket, because I checked in at night and wanted to complain but I didn't have the energy because I was tired. maybe in the future, before the guest checks in, they can check again :( and during breakfast, the fish was finished and had to wait to be cooked first, maybe next time I'll pay attention. the breakfast was delicious.
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear valued guest, Warm greetings from Hotel Amaris Satrio Kuningan Jakarta. First of all, we would like to thank you for visiting our hotel, and for taking the time to fill in the comments column for our hotel. We also apologize for the inconvenience you experienced during your stay at our hotel, we have followed up on the problem with the relevant department to be used as a material for correction and improvement, because guest comfort is our priority. Once again, we would like to thank you for your constructive comments, we hope to serve you again on another occasion. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
If you want to take care of your Schengen Visa, just stay here. Just cross the street to Kuningan City Mall. The staff are all friendly.
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Accommodation's Reply
02 Jun 2025
Dear Guest, Warm greetings from Amaris Hotel Satrio Kuningan Jakarta. Thank you for your positive comments, and we are glad to hear that you are satisfied with the best service we provide. This indicates that the routine training on "excellent service" has been running well. Once again, we thank you, and we look forward to serving you again in the future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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Hanna T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
For those who want to take care of their visa at VFS, this hotel can be the main choice because it is just a short walk away. Everyone who works at this hotel is also friendly and smiles easily ☺️
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Accommodation's Reply
02 Jun 2025
Dear Guest, Warm greetings from Amaris Hotel Kuningan Jakarta. Thank you for taking the time to fill in the comments column of our hotel, we are glad to hear that you are satisfied with the strategic location of our hotel, as well as the friendliness of our staff. We are committed to always maintaining the quality of our products and services for each of our guests. Once again we thank you, and we hope to serve you again in the future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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Aprets T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The room is small, minimalist, but the bed is quite good, with a fairly cheap price for a hotel in the middle of the city. Highly recommended for those who want to make a visa at VFS Kuningan, because it is just walking distance.
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1 people find it helpful
Accommodation's Reply
15 May 2025
Dear Mr. Aprets Taihuttu, Warm greetings from Amaris Satrio Kuningan Jakarta, Thank you for your positive comments, and we are happy to hear that you are satisfied with the strategic location of our hotel, and that it facilitates your needs while in Jakarta. Once again, we thank you, and we hope to serve you again in the future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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W***u
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
pretty good for families, smart TV can already access YouTube online
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Accommodation's Reply
29 Apr 2025
Dear Guest, Warm greetings from Amaris Satrio Kuningan Jakarta. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Rezha A. Rahmawan. Hotel Manager.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
7.2
/10
Reviewed 37 week(s) ago
I stayed here during Ramadan month and the hotel was quite accommodating for those who were fasting. Instead of the usual breakfast time, guests can suhoor in the hotel's restaurant earlier. The hotel location is also quite close to vfs kuningan City so it can be a cheaper option for those who had appointments at VFS. Although some things could be improved by the hotel management.
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1 people find it helpful
Accommodation's Reply
01 Apr 2025
Dear Guest , Warmest greeting from Amaris Hotel Satrio Kuningan Jakarta, Thank you for choosing Amaris Hotel Satrio Kuningan Jakarta and taking your time to write us a review for your recent stay. We're very much concerned with some shortcomings you experienced stay. We apologize that your stay did not meet your expectation. Our guests are very important for us. Please rest assured that we are looking into the matter to ensure that it won't happen again in the future as it doesn't reflect the standard of our service at Amaris Hotel Satrio Kuningan Jakarta. Once again, we apologize for the inconvenience and we hope you could give us a chance to welcome you again with a much better experience. Warmest Regards, Rezha Anugerah Rahmawan Hotel Manager
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 40 week(s) ago
friendly service clean hotel close to city center
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2 people find it helpful
Accommodation's Reply
14 Mar 2025
Dear valued guest, Warm greetings from Amaris Satrio Kuningan Jakarta, thank you for choosing us as your accommodation during your stay in Jakarta, and thank you for the positive comments you have given us. We look forward to serving you again in the future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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F***o
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 40 week(s) ago
It is necessary to pay attention to the cleanliness and quality of the rooms which are outdated and have a lot of black mold.
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2 people find it helpful
Accommodation's Reply
14 Mar 2025
Dear Sir, Warm greetings from Amaris Satrio Kuningan Jakarta, First of all we would like to thank you for choosing us as your accommodation in Jakarta. We apologize for the inconvenience you experienced, we have conducted a thorough investigation so that the incident does not happen again in the future. Your complaint has been followed up by the relevant department. Once again we apologize for the inconvenience. Hopefully we can serve you better in the future. Yours sincerely, Rezha Anugerah Rahmawan. Hotel Manager
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Maman S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Thank God, the reception staff and waiters are friendly, hopefully they will be consistent.
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Accommodation's Reply
14 Mar 2025
Dear Mr. Maman, Warm greetings from Amaris Satrio Kuningan Jakarta, thank you for your positive comments, and we are happy to hear that you are satisfied with the best service we provide. This indicates that the routine training on "excellent service" has been running well. Once again, we thank you, and we hope to serve you again in the future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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