The breakfast menu is very varied....but the food refills are a bit slow....maybe because at that time there were a lot of people coming down for breakfast so a lot of the buffet was empty....the bathroom shower didn't work properly....wanted to use the shower upstairs but it didn't work...

The sink leaked all the way to the floor near the bed.

All the staff are friendly, the service is very good

satisfied to bring my nephew for a staycation at the rinra

The hotel was just okay. It didn't live up to the expectations in the pictures. The price was expensive, but the room was unbearably small. Fortunately, the room was clean and the view was quite nice.

The hotel is in a mall, and the service is incredibly good and friendly. Next time, I'll definitely give five stars to Hotel The Rinra. Thank you, Sis.

The wait for check-in was quite long, but we were finally able to check in at almost 4 p.m. The noise from the next room was still clearly audible, making for a less than comfortable rest.

Overall satisfaction... except the room is no longer carpeted... it doesn't match the hotel's star rating🤭

Clean and comfortable, it is highly recommended as a place to stay with your beloved family.

The hotel staff are very friendly and helpful, the hotel and rooms are very clean and smell good, the food is delicious, every holiday I definitely stay here, the check-in process is fast, the kids love the welcome cake and in the afternoon/evening there is sarabba.

Thank you, very satisfying, comfortable, clean, in short, staying at The Rinra is worth it.

The hotel staff was very friendly. However, during check-in and check-out, there could be more receptionists if it's busy to avoid long waits. Otherwise, it was a very pleasant stay at this hotel.

The hotel staff is very friendly, I shopped online and they brought my shopping to my room, I carried heavy items from the lobby to the room, my heavy items were carried by the hotel staff from the hotel lobby to the room, the service of the Rinra Top Hotel staff is excellent, it is the best.

Comfortable, clean, quiet, suitable for resting.

the price does not match the room facilities

good service and got free drinks and free cake in the lobby

It's really great here...everyone is safe and friendly

For frequent travelers who book 5-star hotels in Java and Bali, don't expect the same service at this hotel. The price is comparable to a 4-star hotel, but the quality is not better than other 4-star hotels. I booked a non-smoking room, but the room smelled of cigarettes. I reported it to the operator, and the only solution was to spray it with air freshener. There were no facial tissues provided in the toilet. The cupboard door couldn't be closed properly. Several electrical outlets didn't work. I won't stay at this hotel again and wouldn't recommend it to family or friends.

The atmosphere and comfort during your stay at Hotel Rinra are excellent. Kids will also love the atmosphere, as it features child-friendly amenities.

The hotel staff is very friendly and fast response