Dear Valued Guest, Thank you for your time and review. We are very pleased to hear that you were satisfied with your stay, the cleanliness of the room and the prompt service from our receptionists, especially in dealing with lost items in a timely manner. We apologize for the inconvenience caused to the staff on duty during breakfast. Your comments are very valuable and we will use them to improve the quality of our services in the area. We look forward to providing better services and welcoming you back to Favehotel Pekanbaru again. Best regards, Hendro Maulana - Fave Hotel Pekanbaru