Dear Ms. Susie A., Thank you for your short review. We are delighted to hear that you enjoyed your stay at The Anvaya Beach Resort Bali. We strive to provide friendly, professional, and attentive service to ensure all guests feel comfortable and cared for throughout their stay. Your feedback is an encouragement to our entire team to continue maintaining our high standards of service. We hope to welcome you back again for an even more special stay in the future. Sincerely, Ayin Purwati, Resort and Service Manager

Dear R***a, Thank you for sharing such a thoughtful and detailed review. We are delighted to hear that your stay at The Anvaya Beach Resort Bali was both calm and enjoyable, and that our rooms, attentive team, and serene ambiance contributed to a memorable experience. It is particularly gratifying to know that you appreciated the sunset views by the beach, as well as the variety and quality of our breakfast offerings. We are pleased that our matcha latte with lactose-free milk enhanced your morning—ensuring all our guests can enjoy a personalized and comfortable dining experience is very important to us. Your recognition of our location and overall hospitality is truly appreciated. We strive to create a space where relaxation, thoughtful service, and attention to detail come together seamlessly, and it is wonderful to know that your visit reflected this vision. We look forward to welcoming you back for another serene and memorable stay by the ocean. Warm regards, Ayin Purwati Resort & Service Manager

Dear G***t, Thank you for taking the time to share your feedback with us. We truly value every perspective, as it allows us to continually refine the experience we offer at The Anvaya Beach Resort Bali. Regarding breakfast, we would like to clarify that we provide a comprehensive buffet breakfast with an extensive selection of dishes, carefully curated to accommodate our diverse international guests from across the globe. The pricing reflects not only the breadth of choices available, but also the quality of ingredients, live cooking stations, and the level of service provided. In line with our policy, guests aged 15 years and above are considered adults and are therefore subject to the full breakfast charge. We understand that individual dining preferences may vary, and while you chose to enjoy only selected items, the buffet is designed to offer a wide variety of options so that every guest may dine according to their taste and appetite. With regard to the flavor profile of our warm dishes, our culinary team strives to balance authentic Indonesian elements with international palates, ensuring accessibility and enjoyment for guests of varied cultural backgrounds. That said, we appreciate your comment on Indonesian flavors and jajanan pasar. Your input has been shared with our Executive Chef for thoughtful review as part of our ongoing menu evaluation. Thank you once again for your candid feedback. We remain committed to evolving our culinary offerings while maintaining the high standards expected of a five-star resort, and we hope to have the opportunity to welcome you again in the future. Warm regards, Ayin Purwati Resort & Service Manager

Dear M*a, Thank you for your wonderful and impressive review. We are very happy to hear that your stay at The Anvaya Beach Resort Bali was a wonderful experience, from the friendliness of our staff and the comfort of the beds to the variety of food we served. We are also delighted that our swimming pool with its beautiful ocean views added to your relaxation and enjoyment during your stay. Your compliments are a great inspiration to our entire team to provide the best service and create memorable experiences for all our guests. We hope to welcome you back to The Anvaya Beach Resort Bali again and provide you with the same exceptional experience on your next visit. Sincerely, Ayin Purwati, Resort and Service Manager

Dear I*a, Thank you for taking the time to share your review and experience with us. We understand your disappointment, especially as this visit was to celebrate your parents' special birthdays. Allow me to clarify the situation to better understand your situation. Based on your booking information, you reserved 4 Premier rooms and 1 Deluxe room. Please be informed that each room type is located in a different area of the building, tailored to the concept and amenities offered in each room type. Therefore, it is not possible to place the rooms in the same area. For breakfast, guests staying in Deluxe rooms are served at Kunyit Restaurant, while guests staying in Premier rooms are served at Sands Restaurant. This arrangement is not to discriminate against guests, but is part of our comfort management, as our resort has a large number of rooms (493). Separating the breakfast areas is intended to ensure smooth service and avoid crowding, allowing each guest to enjoy breakfast more comfortably. We are sorry that this experience led you to decide not to extend your stay. We appreciate your feedback as it is valuable for our evaluation and will help us communicate more clearly and effectively in the future, especially for guests traveling in groups or large families. Sincerely, Ayin Purwati, Resort and Services Manager

Dear D***i, Thank you for sharing your kind words with us. It is always a pleasure to know that the warmth and attentiveness of our team have made a lasting impression on your stay. We are especially delighted to learn that your arrival and departure were handled seamlessly, and that Mr. Wayan Julnaredi contributed so positively to your experience. Efficient yet gracious service is a hallmark of The Anvaya Beach Resort Bali, and your recognition reflects the dedication our team brings to every guest interaction. Your appreciation will certainly be shared with him as an encouragement and acknowledgment of his professionalism. At The Anvaya, we believe that genuine hospitality lies in the finer moments—those delivered with sincerity, efficiency, and a personal touch. Thank you for allowing us the opportunity to be part of your journey, and we look forward to welcoming you back for another refined and memorable stay. Warm regards, Ayin Purwati Resort & Service Manager

Dear Mr./Ms. R*i, Thank you for your short but insightful review. We are delighted to hear that you enjoyed the hotel's beauty, excellent location, and the friendly and attentive service from our entire team. Anvaya Beach Resort Bali is designed to be a relaxing getaway, blending modern comforts with a touch of Balinese culture, while providing convenient access to key attractions. Genuine and friendly service is at the heart of our philosophy, ensuring that every guest experiences a warm and welcoming atmosphere from the moment they arrive until they depart. Thank you for choosing to stay with us. We hope to welcome you back again and provide you with an even more memorable stay in the future. Sincerely, Ayin Purwati, Resort and Service Manager

Dear Mr./Ms. F*y, Thank you for sharing your review and experience with us. We sincerely apologize for any discrepancies regarding the room view you received. Please note that the room type you booked was a Deluxe Room, and we assigned you a room according to your booking type. For Deluxe Rooms, the view from the room can vary, and the room location and direction of the view depend on availability upon arrival. Please be aware that special requests regarding desired views, such as a pool view, are subject to availability and cannot be guaranteed before arrival. However, if you mention such a request during check-in or after your stay, our team will be happy to assist you in finding an alternative room, subject to availability. For your convenience, we are committed to helping all guests have a more pleasant stay. Therefore, we recommend that all guests contact the front desk or customer service immediately during their stay so that we can work directly with you to resolve any issues. We appreciate your feedback and hope this clarification helps you understand better. We look forward to welcoming you back to The Anvaya Beach Resort Bali and providing you with an even better experience in the future. Sincerely, Ayin Purwati, Resort and Service Manager

Dear Guest, Thank you for sharing your gracious feedback and for taking the time to acknowledge your experience at The Anvaya Beach Resort Bali. We are truly delighted to learn that your stay with us was a wonderful one. Your kind recognition of Andi Sancaya at Reception and Adi Wirawan at Sands, along with Putu and the entire Sands team, is sincerely appreciated. They take great pride in delivering attentive, warm, and personalized service, and your words beautifully reflect their dedication and passion for hospitality. We will be pleased to share your compliments with them as a source of encouragement and motivation. At The Anvaya, every detail is thoughtfully crafted to ensure our guests feel genuinely cared for—from the seamless welcome experience to memorable dining moments by the ocean. It brings us great joy to know that our team contributed positively to your overall journey with us. We look forward to the pleasure of welcoming you back to The Anvaya Beach Resort Bali, where we hope to create even more memorable and refined experiences for you in the future. Warmest regards, Ayin Purwati Resort & Service Manager

Dear G***t, Thank you for sharing your kind words and for taking the time to reflect on your stay with us. We are truly delighted to know that your experience at The Anvaya Beach Resort Bali was such a memorable one. Creating an atmosphere of refined comfort, genuine hospitality, and thoughtfully curated experiences is at the heart of everything we do. It is deeply rewarding to learn that these elements came together seamlessly during your visit and left you with such a positive impression. Your intention to revisit us on your next journey is the highest compliment we could receive and a wonderful encouragement for our entire team. We look forward to welcoming you back to The Anvaya Beach Resort Bali, where we will be delighted to once again provide you with an exceptional stay and create even more unforgettable moments. Warmest regards, Ayin Purwati Resort & Service Manager

Dear Ms. Nadia H., Thank you so much for your valuable review. We are delighted that your stay at Anwaa Beach Resort Bali was wonderful from the moment you arrived. We believe that friendly and attentive service is the foundation of a truly wonderful vacation. We are glad you enjoyed the refreshing welcome drink, the room upgrade, and the attentive services at our spa. We are also pleased that you enjoyed your relaxing and fun time at the spa. We greatly appreciate your compliments on the warmth and friendliness of our staff, as well as the tranquil and private atmosphere created by our excellent location near the beach. Our entire team is committed to providing personalized service to every guest. We hope to welcome you back to Anwaa Beach Resort Bali again and provide you with another memorable experience. Ain Purwati, Resort and Service Manager

Dear D***i, Thank you for sharing your experience with us and for choosing The Anvaya Beach Resort Bali for your stay. We truly appreciate your balanced and thoughtful feedback, and it is a pleasure to know that you enjoyed many aspects of the resort. We are delighted that our team’s warm hospitality left a positive impression, and it is especially meaningful to receive such feedback from a local guest. Our beachfront location, close proximity to the city center, and the seamless blend of pool and ocean experiences are integral to the lifestyle concept of the resort, and we are pleased these elements enhanced your stay. Your kind remarks regarding cleanliness and the quality of our cuisine are also sincerely appreciated and shared with our teams. Thank you as well for highlighting areas that can be refined. Our Deluxe Rooms are designed with a contemporary layout that emphasizes comfort and functionality; however, we understand that individual expectations regarding space and design may vary. Your comments regarding the bathroom door and water flow have been carefully noted. Such insights are invaluable in supporting our ongoing evaluations of room design details and maintenance standards, as we continuously work to enhance guest comfort without compromising the overall aesthetic of the resort. We are grateful for your constructive input and hope to have the opportunity to welcome you back, allowing us to deliver an even more seamless and elevated experience in the future. Warm regards, Ayin Purwati Resort & Service Manager

Dear Mr./Ms. E*a, Thank you for your wonderful and appreciative review. We are honored to know that The Anvaya Beach Resort Bali is one of your must-visit destinations every time you travel to Bali. This trust and loyalty is our highest honor. We are delighted that our service, comfortable accommodations, comprehensive facilities, and diverse cuisine helped you enjoy a memorable and special stay. Every detail at The Anvaya is meticulously designed to ensure that every guest not only feels comfortable but also enjoys a truly special and memorable vacation. Thank you for choosing The Anvaya Beach Resort Bali as part of your journey to Bali. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Ayin Purwati, Resort and Service Manager

Dear I***E, Thank you for taking the time to share such a thoughtful and balanced review of your stay with us. We truly appreciate your kind recognition of the room upgrade, our cleanliness standards, breakfast quality and variety, as well as the warm and attentive service delivered by our team. It is very rewarding to know that these elements contributed to an overall enjoyable experience during your three nights with us. We also value your constructive feedback regarding the bathroom area. Your observation has been noted with great care. Our room designs are intended to create a sense of openness and spatial comfort, while still ensuring functionality and guest privacy. That said, guest comfort remains our highest priority, and feedback such as yours is essential in helping us fine-tune technical details and preventive maintenance processes. Our engineering and housekeeping teams continuously review and enhance room conditions to ensure that every aspect of the guest experience meets our quality expectations. Please rest assured that your comments will be shared with the relevant departments as part of our ongoing improvement efforts. We are committed to maintaining a refined, comfortable, and well-balanced environment throughout the resort. Thank you once again for your valuable feedback. We sincerely hope to welcome you back and provide an even more seamless experience on your next visit. Warm regards, Ayin Purwati Resort & Service Manager

Dear d*i, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your stay and were impressed with the cleanliness, comprehensive facilities, and friendly service at The Anvaya Beach Resort Bali. Every detail of your stay is meticulously crafted, from our high standards of cleanliness and luxurious amenities to our always-helpful team. Your review is a valuable inspiration to our entire team in maintaining and improving the quality of service we pride ourselves on. We look forward to welcoming you back again and providing you with an even more exceptional experience on your next visit. Sincerely, Ayin Purwati, Resort and Service Manager

Dear Mr./Ms. T*i, Thank you for your review. We are delighted to hear that The Anvaya Beach Resort Bali was a comfortable choice for you, even on your second visit. Guest comfort and satisfaction are at the heart of every experience we provide, from the luxurious resort atmosphere and friendly, personalized service to the amenities designed for perfect relaxation. Your continued trust and patronage are deeply appreciated by our entire team. We look forward to welcoming you back to The Anvaya Beach Resort Bali and providing you with an even more memorable experience on your next visit. Sincerely, Ayin Purwati, Resort and Service Manager

Dear M*a, Thank you for your positive review. We are delighted to hear that the friendliness and attentiveness of the reception staff, the comfort of the rooms, the excellent location, and the resort's atmosphere contributed to your pleasant stay, especially for a family vacation. This motivates our entire team to maintain the high standards of service and facilities that we are proud of. We hope to welcome you and your family back to Anvaya Beach Resort Bali on your next visit. Sincerely, Ayin Purwati, Resort and Service Manager

Dear Ms. Devita Y., Thank you for your review. At Anwaa Beach Resort & Spa Bali, we value all guest feedback and are committed to improving your stay experience. The resort has 493 rooms, divided into different types and areas to provide diverse spaces and amenities. Therefore, the difference in room location is due to architectural design and does not affect the quality of service. Although the breakfast menu in both restaurants is fundamentally the same, the location and view differ. This restaurant is located at the back of the resort, giving you direct access to the beach and ocean views, ideal for guests who wish to dine with an ocean view. This service is optional and can be selected by requesting it in advance via text message. The resort's design philosophy is to create an eco-friendly tropical resort with lush vegetation and well-maintained trees, creating a cool, shady, and comfortable atmosphere. This philosophy creates a naturally relaxing experience around the pool and rooms, which is a key factor in the resort's popularity. In addition, we conduct regular pest control for your comfort. Even with regular prevention, mosquitoes may increase in number during the rainy season. Regarding bathroom design, the placement of shower doors and toilet areas is included in the basic room types. We welcome your feedback to help us improve our services. If you call a number starting with "0", you will not be connected directly to reception; you will be transferred to an operator. As both internal and external calls are handled by operators, please understand that there may be slight delays during peak hours. A quiet reception area doesn't mean there's no work to do; all questions will be transferred to the operators. We sincerely apologize if your first stay didn't meet your expectations. We provide this explanation to help you better understand the resort's philosophy, facilities, and operations. At Anvaya Beach Resort Bali, your comfort is our top priority, and we strive to provide professional and high-quality service. Sincerely, Ain Purwati, Resort and Service Manager

Dear R***o, Thank you for sharing your positive feedback. We are delighted to know that you enjoyed the comfort of our rooms and the variety of our breakfast offerings. At The Anvaya Beach Resort Bali, we take pride in creating a welcoming and family-friendly environment where both adults and children can relax, play, and make lasting memories. It is wonderful to hear that you found our resort suitable for a family stay, and we hope to have the pleasure of welcoming you and your loved ones back for another exceptional experience in the near future. Warm regards, Ayin Purwati Resort & Service Manager

Dear Valued Guest, Thank you for sharing your experience! We are delighted to hear that you enjoyed a wonderful weekend with us at The Anvaya Beach Resort Bali. Providing relaxing and memorable holiday experiences is our ultimate goal, and knowing that we have achieved it brings joy to our entire team. We hope to welcome you back again for another special and memorable holiday. Sincerely, Ayin Purwati, Resort and Hospitality Manager