A***o

10.0

/10

Reviewed 2 day(s) ago

Comfortable, close to Palembang Icon mall

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Accommodation's Reply

06 Jan 2026

Dear valued guest, warm greetings from Santika Radial Palembang Hotel. First of all, thank you very much for sharing your experience at Santika Radial Palembang Hotel. We are delighted to hear that you were satisfied with our amenities, convenient location, and service. Providing you with the utmost comfort is our vision and mission. We are always listening to your feedback to improve the quality of our services and amenities, and we look forward to welcoming you on your next visit. Sincerely, The management of Santika Radial Palembang Hotel

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Dwinda R.

8.0

/10

Reviewed 6 day(s) ago

There are cockroaches in the bathroom, no hairdryer, no mini fridge, parking is a bit difficult, swimming pool and restaurant are under renovation, not very soundproof, in the same class as Santika Hotel

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p***i

10.0

/10

Reviewed 1 week(s) ago

Strategic location, friendly staff, clean rooms, only the hotel parking space is lacking

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Accommodation's Reply

07 Jan 2026

Dear Gentlemen/Ladies, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our excellent location, facilities, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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Verified Traveler

Leisure

10.0

/10

Reviewed 1 week(s) ago

Very good for the service provided

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Accommodation's Reply

31 Dec 2025

Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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Puput A.

10.0

/10

Reviewed 1 week(s) ago

The receptionist service is okay, thank you to Ms. Melinda

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Accommodation's Reply

05 Jan 2026

Dear Mrs. Puput, It is with pleasure that we, Santika Radial Palembang Hotel, would like to express our gratitude for sharing your experience at Santika Radial Palembang Hotel. First, we would like to thank you for your feedback. We are delighted to hear that you were satisfied with the facilities, excellent location, and service at Santika Radial Palembang Hotel. Providing overall comfort and convenience to our guests is our vision and mission. We welcome your comments and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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Verified Traveler

Staycation

9.7

/10

Reviewed 1 week(s) ago

The staff is very friendly and accommodating.

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Accommodation's Reply

31 Dec 2025

Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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i***a

10.0

/10

Reviewed 2 week(s) ago

Every time I go home to Palembang, Santika Radial is always my choice. Apart from the clean rooms, the breakfast has a lot of variety, and I also can't forget the warm service from the reception staff. Thank you to Ms. Melinda for checking out my room.

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1 people find it helpful

Accommodation's Reply

31 Dec 2025

Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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H***y

10.0

/10

Reviewed 2 week(s) ago

The checkout process was fast and responsive, and we were greeted with friendly feedback when we asked for feedback during our stay. Thank you to Ms. Melinda.

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Accommodation's Reply

31 Dec 2025

Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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H***y

Leisure

8.8

/10

Reviewed 2 week(s) ago

Due to the breakfast area being renovated, the queue for breakfast is quite long, the place is too small.

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Accommodation's Reply

06 Jan 2026

Dear Gentlemen/Ladies, It is with pleasure that we at Santika Radial Palembang Hotel would like to express our gratitude for your visit and for taking the time to share your experience. We hope you had a memorable stay. We apologize for any shortcomings in the facilities we provided. We greatly appreciate your feedback and will use it in our evaluations to improve the quality of our services in the future. We sincerely hope to provide you with the best service and facilities from Santika Radial Palembang Hotel on your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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A***f

Leisure

8.5

/10

Reviewed 2 week(s) ago

delicious food, comfortable hotel, it's a shame the swimming pool is being renovated...will come back again after the renovation... always success Hotel Santika...

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Accommodation's Reply

31 Dec 2025

Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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MI

MHi I.

Staycation

9.4

/10

Reviewed 2 week(s) ago

The hotel room is comfortable, close to everywhere, the breakfast is delicious, the staff is very helpful with parking across from the hotel.

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Accommodation's Reply

24 Dec 2025

Dear Mr. Mahi, It is with pleasure that we, Santika Radial Palembang Hotel, would like to inform you that, first of all, we would like to thank you for sharing your experience at Santika Radial Palembang Hotel. We are pleased to hear that you were satisfied with the facilities, excellent location, and service of Santika Radial Palembang Hotel. Providing overall comfort to our guests is our vision and mission in serving you. We welcome your feedback and suggestions to improve the quality of our services and facilities in order to welcome you on your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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Verified Traveler

9.7

/10

Reviewed 2 week(s) ago

For a 3-star hotel, Hotel Santika Radial is very comfortable. I love the breakfast.

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Accommodation's Reply

24 Dec 2025

Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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N***I

10.0

/10

Reviewed 2 week(s) ago

The reception staff is friendly, thank you, Ms. Melinda.

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Accommodation's Reply

24 Dec 2025

Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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D***n

Leisure

8.5

/10

Reviewed 3 week(s) ago

I always stay at Santika.

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Accommodation's Reply

18 Dec 2025

Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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Y***a

Staycation

8.8

/10

Reviewed 3 week(s) ago

The staff is friendly, the room is comfortable and quite big.

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1 people find it helpful

Accommodation's Reply

17 Dec 2025

Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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N***a

10.0

/10

Reviewed 4 week(s) ago

Thank you to Ms. Melinda for serving the checkout process in a very friendly and helpful manner :)

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1 people find it helpful

Accommodation's Reply

15 Dec 2025

Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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YA

Yuni A.

10.0

/10

Reviewed 4 week(s) ago

The location is good because it is close to the mall and places to eat, the waiters are also friendly and quick when we need something.

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Accommodation's Reply

09 Dec 2025

Dear Mr. Yuni, Warmest regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are very glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions so that we can further improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management

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M***i

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly, helpful during check in and check out.

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Accommodation's Reply

12 Dec 2025

Dear Valued Guest, This is a message from Santika Radial Palembang Hotel. First, we would like to thank you for sharing your experience staying at Santika Radial Palembang Hotel. We are pleased that you were satisfied with our facilities, excellent location, and services. Providing overall comfort to our guests is our vision and mission. We welcome your feedback and suggestions to improve the quality of our services and facilities in preparation for your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel

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B***s

8.4

/10

Reviewed 5 week(s) ago

Friendly service assisted by Ms. Nia, comfortable room

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1 people find it helpful

Accommodation's Reply

03 Dec 2025

Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to further improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management

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R***a

10.0

/10

Reviewed 6 week(s) ago

5-star class number 1 service, thank you Mba Melinda, coincidentally the check-in and checkout process was with Mba Melinda.

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Accommodation's Reply

27 Nov 2025

Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with the location, facilities and services of Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, The Management of Hotel Santika Radial Palembang

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Hotel Santika Radial Palembang

Overall Ratings & Reviews Hotel Santika Radial Palembang

8.8

8.7

8.5

8.8

8.6

Traveler Reviews Hotel Santika Radial Palembang

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