TWD | EN

Support

The Diana Suite Hotel

Explore The Diana Suite Hotel

Overall Ratings & Reviews The Diana Suite Hotel

Traveloka (699)

Other sources (86)

8.6

Very Good

From 699 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.2

Location

8.5

Service and Facilites

8.8

People often mention about The Diana Suite Hotel

All

Room Space (3)

Bedroom (3)

Variety (3)

Distance to City Center (2)

Accessibility (2)

Staff Friendliness (2)

Wifi (2)

Activity Option (2)

Check-in/out Time (2)

Taste (2)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews The Diana Suite Hotel

Number of reviews per page

Customer reviews

S***a

Leisure

8.5

/10

Reviewed 14 week(s) ago

The hotel location is near the airport. The hotel is old but still ok. They keep the cleanliness.

Find this review helpful?

S***s

10.0

/10

Reviewed 61 week(s) ago

Good service, nice and complete room

See original

Find this review helpful?

Ikhsan R. M. A.

Transit

9.4

/10

Reviewed 75 week(s) ago

In general, everything is good, the price is in accordance with the facilities, the rooms are clean, spacious, the AC is cold, the WiFi is smooth, the amenities are also ok, the location is near the airport and souvenir center, the atmosphere is calm, the service is friendly, the breakfast food tastes good. Unfortunately in the bathroom the tap cannot be used,

See original

1 people find it helpful

Sigit H.

9.7

/10

Reviewed 86 week(s) ago

Good, clean, comfortable. But a little smelly, maybe because it's a rather new building. We can easily find many tasty street foods, even in the morning. Thanks for the services.

2 people find it helpful

Beby V.

8.5

/10

Reviewed 100 week(s) ago

The hotel service is friendly, but the wifi doesn't have password information.

See original

1 people find it helpful

bagus g. m. d. n.

9.7

/10

Reviewed 106 week(s) ago

The hotel is good, clean, unfortunately the road access is a bit narrow for cars, the rest is good.

See original

2 people find it helpful

Natalia J.

8.7

/10

Reviewed 111 week(s) ago

Reaching this hotel is quite challenging, especially if you take a car because it is located in an alley. The room is very spacious, like a semi-apartment, with a spacious bathroom too. Friendly staff.

See original

4 people find it helpful

Kurnia Kurnia

10.0

/10

Reviewed 281 week(s) ago

Very pleasant hotel, friendly staff, clean, very clean pool and good breakfast, no loss stay at this hotel.

See original

1 people find it helpful

Accommodation's Reply

13 Aug 2020

Dear Kurnia, Thank you for taking the time to rate our property, your comments are very valuable. We really appreciate your comments for the progress and improvement of our services in the future. We hope you will stay with us on your next trip to Bali. Best regards, Management The Diana Suites

See original

Kristi F.

Romantic

8.5

/10

Reviewed 297 week(s) ago

Good, like my first hotel in Bali.

See original

4 people find it helpful

Accommodation's Reply

14 Apr 2020

Dear Nova Kristi Fransiska, Thank you for taking the time to rate our property, your comments are very valuable. We really appreciate your comments for the progress and improvement of our services going forward. We hope you will stay with us on your next trip to Bali. Best regards, taste

See original

MUJI K.

Family

9.7

/10

Reviewed 298 week(s) ago

Meet hotels with quite spacious rooms and low prices. The Diana Suite. Clean and very comfortable. Location near the airport. Kuta is also close. Enter the small alley. At first it was hard to find. But after meeting and seeing the room. Tired of being paid. Even feel at home in the room. Don't want to go anywhere. Ha ha ha. Food not too many choices. But it's ok for breakfast. Thanks Diana Suite. Thanks traveloka.

See original

2 people find it helpful

Accommodation's Reply

14 Apr 2020

Dear Muji Kristianti, Thank you for taking the time to rate our property, your comments are very valuable. We really appreciate your comments for the progress and improvement of our services going forward. We will pay attention to every point you submit. We hope you will stay with us on your next trip to Bali. Best regards, taste

See original

Kristi F.

Romantic

9.7

/10

Reviewed 298 week(s) ago

Nice, neat, but the bathtub is not big enough, comfortable.

See original

Find this review helpful?

Accommodation's Reply

14 Apr 2020

See original

Utami

8.5

/10

Reviewed 301 week(s) ago

The location is very strategic, the staff are also friendly.

See original

Find this review helpful?

Accommodation's Reply

02 Mar 2020

Dear Tami, Thank you for taking the time to rate our property. Your comments are very valuable for the progress of our property. We look forward to serving you when you return to Bali. Best regards, taste

See original

Bernadetha

Family

9.4

/10

Reviewed 301 week(s) ago

Overall good but cleanliness still needs to be improved especially the sofa in the TV room is very smelly and makes skin itch.

See original

3 people find it helpful

Accommodation's Reply

02 Mar 2020

Dear Bernadetha, Thank you for taking the time to rate our property. Your comments are very valuable for the progress of our property. We will pay attention to any suggestions or criticisms that you submit to us so that we can learn more about how to improve our property and services for you and our other customers. Thanks. Best regards, taste

See original

Nick D.

5.8

/10

Reviewed 303 week(s) ago

Not great value for money and a tired and old room that wasn’t very clean. Would not stay again.

Find this review helpful?

Accommodation's Reply

21 Feb 2020

Dear Nick, Thank you for your comments. We apologize for the inconvenient that you encountered during your stay. This is not the type of review that we like to see. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best regards, Gustu

Dora N.

Family

9.4

/10

Reviewed 303 week(s) ago

I didn't have to push the proto, but the hotel was nice and the staff was friendly.

See original

Find this review helpful?

Accommodation's Reply

21 Feb 2020

Dear Dora, Thank you for taking the time to rate our property. Your comments are very valuable for the future progress of our property. We hope to be able to always serve you when you return to Bali. Thanks. Best regards, taste

See original

Edit H. P.

Romantic

6.7

/10

Reviewed 305 week(s) ago

leak when it rains, the bed is all wet

See original

3 people find it helpful

Accommodation's Reply

04 Feb 2020

Dear Edit, Thank you for taking the time to rate our property. We apologize for your inconvenience during your stay with us. We will look at each point you convey so that we can learn more about how to improve our property and services to you and our other guests. Thank you for staying with us and we hope to get the chance to return to serve you. Thanks. Best regards, taste

See original

Christian G. P.

Family

10.0

/10

Reviewed 305 week(s) ago

Thank you the Diana Suite for the best service.

See original

1 people find it helpful

Accommodation's Reply

04 Feb 2020

Dear Christian, Thank you for taking the time to rate our property. Your comments are very valuable for the progress of our property. We are glad you get good service during your stay with us. We look forward to returning to serving you the next time you travel to Bali. Thanks. Best regards, taste

See original

Hendrawan S.

Business

5.7

/10

Reviewed 307 week(s) ago

Bathroom equipment is lacking, the fridge is not functioning as it should. The officer was less careful, we ordered a car to drop off to the airport, when we were about to leave and we asked if we just found out that the car was not available because we had to pick up guests at the airport. The bathroom should have been notified earlier so they could find alternatives.

See original

5 people find it helpful

Accommodation's Reply

04 Feb 2020

Dear Hendrawan, Thank you for taking the time to rate our property. We apologize for your inconvenience during your stay with us. This is not the type of review we expect. We make sure to look at every point you submit to us so we can learn more about how to improve our property and services to you and our other guests. Thank you for staying with us and we hope to get the chance to come back to serve you. Best regards, taste

See original

IVA A. V.

Family

10.0

/10

Reviewed 307 week(s) ago

The service is satisfying, free airport shuttle. The food is pretty good. The receptionist was very kind, happy here.

See original

Find this review helpful?

Accommodation's Reply

04 Feb 2020

Dear Iva, Thank you for taking the time to rate our property. Your comments are very valuable for the progress of our property. We hope to continue to provide good service for you on your next trip to Bali. Thanks. Best regards, taste

See original

Gladys Y.

Romantic

9.7

/10

Reviewed 308 week(s) ago

The rooms are big and clean, very comfortable, especially the bathroom, big and open space.

See original

Find this review helpful?

Accommodation's Reply

04 Feb 2020

Dear Gladys Yuanita, Thank you for taking the time to rate our property. Your comments are very valuable for the progress of our property. We hope to be able to continue serving you again on your next trip to Bali. Thanks. Best regards, taste

See original

Number of reviews per page