M***M

8.2

/10

Reviewed 13 hour(s) ago

The hotel is very clean, tidy and aesthetic.

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TS

Titis S. A.

Transit

8.5

/10

Reviewed 6 day(s) ago

Central location with the best price with swimming pool... right next to Empek Ny Farina......

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1 people find it helpful

AZ

Akbar Z.

Staycation

8.5

/10

Reviewed 2 week(s) ago

The room is comfortable enough for a family.

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k***i

Leisure

8.5

/10

Reviewed 3 week(s) ago

The staff are friendly and there is group exercise

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1 people find it helpful

Imaniar

Staycation

8.8

/10

Reviewed 4 week(s) ago

Overall it's comfortable, but the bedsheet and bedcover have some red stains.

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1 people find it helpful

Accommodation's Reply

29 Oct 2025

Hello Lalizer! Mr. Imaniar A. H., Best regards from La Lisa Surabaya. We would like to thank you for choosing La Lisa Surabaya as your second home when visiting Surabaya. We are very glad that you had a wonderful and memorable stay with us at La Lisa Surabaya. We look forward to welcoming you back to La Lisa Surabaya again. See you soon! Your comments are our appreciation and a great way to thank us. We look forward to welcoming you back again. Best regards, Enkzo Quailo Pratama Public Relations Manager

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R***i

Leisure

8.5

/10

Reviewed 4 week(s) ago

The breakfast menu is delicious, but there's not much variety.

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Accommodation's Reply

29 Oct 2025

Hello Lalizer! Mr. R. Warmest regards from La Lisa Surabaya. We would like to thank you for choosing La Lisa Surabaya as your second home during your visit to Surabaya. We are very glad that you had a wonderful and memorable stay with us at La Lisa Surabaya. We look forward to welcoming you back to La Lisa Surabaya. See you soon! Your comments are our appreciation and a great way to thank you. We look forward to welcoming you back again. Best regards, Enkzo Quailo Pratama Public Relations Manager

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A***a

Staycation

10.0

/10

Reviewed 5 week(s) ago

The hotel is clean, comfortable, the food is delicious, the interior is okay, it's really great to stay here.

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Accommodation's Reply

29 Oct 2025

Hello Lalizer! Dear Valued Guest, We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are delighted that you had a wonderful and memorable stay with us at La Lisa Hotel Surabaya. We look forward to welcoming you back again at La Lisa Hotel Surabaya. See you soon! Your feedback is our true appreciation and we look forward to welcoming you back again. Best regards, Enkzo Quailo Pratama Public Relations Manager

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RN

Robert N. S.

9.4

/10

Reviewed 5 week(s) ago

The staff is very friendly, the hotel is comfortable and clean.

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Accommodation's Reply

29 Oct 2025

Hello Lalizer! Mr/Mrs Robert N. S., Best regards, La Lisa Surabaya We would like to thank you for choosing La Lisa Surabaya as your home away from home when visiting Surabaya. We are delighted that you had a wonderful and memorable stay with us at La Lisa Surabaya. We do hope to have the pleasure of welcoming you back to La Lisa Surabaya soon. See you soon! Your kind words are our greatest appreciation and we look forward to welcoming you back again. Sincerely, Enkzo Quailo Pratama Public Relations Manager

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U***a

Staycation

10.0

/10

Reviewed 6 week(s) ago

staff is okay, room is clean, bathroom is also clean, swimming pool is okay, food is delicious

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1 people find it helpful

Accommodation's Reply

29 Oct 2025

Hello Lalizer! Dear Guest, It is a great pleasure to welcome you to La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are very glad that you had a memorable experience during your stay at La Lisa Hotel Surabaya with us. We do hope to welcome you again at La Lisa Hotel Surabaya. See you soon! Your feedback is our appreciation and we look forward to welcoming you back again. Best regards, Enkzo Quailo Pratama Public Relations Manager

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R***a

9.7

/10

Reviewed 7 week(s) ago

Hopefully the service will be improved, the food variety will be more and the prices will be standard hotel 🥰 hopefully it will be even better..

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Accommodation's Reply

29 Oct 2025

Hello Lalizer! Dear Valued Guest, We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are delighted that you had a wonderful and memorable stay with us at La Lisa Hotel Surabaya. We look forward to welcoming you back again at La Lisa Hotel Surabaya. See you soon! Your feedback is our true appreciation and we look forward to welcoming you back again. Best regards, Enkzo Quailo Pratama Public Relations Manager

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C***e

Staycation

8.9

/10

Reviewed 9 week(s) ago

So far, it's very comfortable, but the bathrooms aren't very clean, both in the rooms and in the area near the pool (I'm referring to the toilets). If they paid more attention to cleanliness, it would be better. My suggestion is to add a shower in the toilet. Maybe some people are still not used to water coming out of the toilet, so the cleanliness isn't optimal. I will stay at La Lisa again, hopefully my next visit will be better. Rate 8/10

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Accommodation's Reply

26 Sep 2025

Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are very happy that you had a pleasant impression and experience during your stay at La Lisa Hotel Surabaya with us. We will look forward to your next visit at La Lisa Hotel Surabaya. Your feedback is our gratitude and appreciation for our work. We are ready to welcome your next visit with an even better experience. See you soon again! Sincerely, Enkzo Quailo Pratama. Public Relations & Brand Manager.

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m samsul a.

Staycation

9.0

/10

Reviewed 9 week(s) ago

Check-in and check-out were quick. Special requests were wholeheartedly attended to. One caveat is that the television was a bit unclear, even though it was cable. Breakfast was quite tasty but lacked variety. Otherwise, the service was excellent.

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Accommodation's Reply

26 Sep 2025

Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are very happy that you had a pleasant impression and experience during your stay at La Lisa Hotel Surabaya with us. We will look forward to your next visit at La Lisa Hotel Surabaya. Your feedback is our gratitude and appreciation for our work. We are ready to welcome your next visit with an even better experience. See you soon again! Sincerely, Enkzo Quailo Pratama. Public Relations & Brand Manager.

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Salman m.

Staycation

10.0

/10

Reviewed 9 week(s) ago

The hotel staff is friendly, the atmosphere is cool, there is a swimming pool to entertain the kids, the breakfast menu is plentiful and delicious, the cleanliness of the room and toilet is also quite good, it works for a price under 500k

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Accommodation's Reply

26 Sep 2025

Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are very happy that you had a pleasant impression and experience during your stay at La Lisa Hotel Surabaya with us. We will look forward to your next visit to La Lisa Hotel Surabaya. Your feedback is our gratitude and appreciation for our work. We are ready to welcome your next visit with an even better experience. See you soon again! Sincerely, Enkzo Quailo Pratama. Public Relations & Brand Manager.

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R***a

Business

10.0

/10

Reviewed 9 week(s) ago

The hotel staff were very friendly and provided good service during check in and check out.

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Accommodation's Reply

26 Sep 2025

Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are very happy that you had a pleasant impression and experience during your stay at La Lisa Hotel Surabaya with us. We will look forward to your next visit to La Lisa Hotel Surabaya. Your feedback is our gratitude and appreciation for our work. We are ready to welcome your next visit with an even better experience. See you soon again! Sincerely, Enkzo Quailo Pratama. Public Relations & Brand Manager.

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M***B

9.7

/10

Reviewed 11 week(s) ago

Very friendly staff, comfortable rooms

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Accommodation's Reply

26 Sep 2025

Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are very happy that you had a pleasant impression and experience during your stay at La Lisa Hotel Surabaya with us. We will look forward to your next visit at La Lisa Hotel Surabaya. Your feedback is our gratitude and appreciation for our work. We are ready to welcome your next visit with an even better experience. See you soon again! Sincerely, Enkzo Quailo Pratama. Public Relations & Brand Manager.

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E***a

Business

8.8

/10

Reviewed 11 week(s) ago

This is my second stay here. Very satisfied and would recommend it to friends visiting SBY.

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Accommodation's Reply

26 Sep 2025

Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are very happy that you had a pleasant impression and experience during your stay at La Lisa Hotel Surabaya with us. We will look forward to your next visit to La Lisa Hotel Surabaya. Your feedback is our gratitude and appreciation for our work. We are ready to welcome your next visit with an even better experience. See you soon again! Sincerely, Enkzo Quailo Pratama. Public Relations & Brand Manager.

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M***B

Transit

9.4

/10

Reviewed 13 week(s) ago

The staff is very friendly, security is very helpful.

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Accommodation's Reply

26 Sep 2025

Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are very happy that you had a pleasant impression and experience during your stay at La Lisa Hotel Surabaya with us. We will look forward to your next visit at La Lisa Hotel Surabaya. Your feedback is our gratitude and appreciation for our work. We are ready to welcome your next visit with an even better experience. See you soon again! Sincerely, Enkzo Quailo Pratama. Public Relations & Brand Manager.

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N

Nita

Leisure

10.0

/10

Reviewed 13 week(s) ago

Happy to stay here again, got a delicious breakfast menu, it tasted good, the hotel was comfortable, my child could swim too, a pleasant experience.

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Accommodation's Reply

26 Sep 2025

Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are very happy that you had a pleasant impression and experience during your stay at La Lisa Hotel Surabaya with us. We will look forward to your next visit at La Lisa Hotel Surabaya. Your feedback is our gratitude and appreciation for our work. We are ready to welcome your next visit with an even better experience. See you soon again! Sincerely, Enkzo Quailo Pratama. Public Relations & Brand Manager.

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Uut T. K.

Staycation

8.3

/10

Reviewed 16 week(s) ago

Please check the towels that are no longer suitable for airing and the wrinkled sheets before we use them, the disturbing smell in the room is in 401

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1 people find it helpful

Accommodation's Reply

26 Sep 2025

Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are very happy that you had a pleasant impression and experience during your stay at La Lisa Hotel Surabaya with us. We will look forward to your next visit at La Lisa Hotel Surabaya. Your feedback is our gratitude and appreciation for our work. We are ready to welcome your next visit with an even better experience. See you soon again! Sincerely, Enkzo Quailo Pratama. Public Relations & Brand Manager.

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Lyla R. K.

Staycation

10.0

/10

Reviewed 16 week(s) ago

The receptionists were friendly, the hotel was very clean, the Wi-Fi was smooth, and the swimming pool was clean. Overall, I was satisfied. Highly recommended 👍👍

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1 people find it helpful

Accommodation's Reply

26 Sep 2025

Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home during your visit to Surabaya. We are very happy that you had a pleasant impression and experience during your stay at La Lisa Hotel Surabaya with us. We will look forward to your next visit to La Lisa Hotel Surabaya. Your feedback is our gratitude and appreciation for our work. We are ready to welcome your next visit with an even better experience. See you soon again! Sincerely, Enkzo Quailo Pratama. Public Relations & Brand Manager.

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La Lisa Hotel Surabaya

Overall Ratings & Reviews La Lisa Hotel Surabaya

8.8

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Traveler Reviews La Lisa Hotel Surabaya

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