Bata Merah Guest House Batu

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8.5
Very Good
From 1,456 reviews
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Cleanliness

8.4

Room Comfort

8.5

Meal

8.1

Location

8.5

Service and Facilites

8.5

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Bedroom (16)
Ambiance (14)
Staff Friendliness (12)
Hotel Area (12)
Taste (12)
Surroundings (11)
Accessibility (10)
Bathroom (10)
Family Friendly (9)
Wifi (9)
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Traveler Reviews Bata Merah Guest House Batu

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Customer reviews
B***s
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
I got a cottage room, but it turned out to be a wooden one. The front room, 101, had a small hole in the wood (not the wall). I was worried someone might peek in. So far, the cleanliness is okay, but there's no AC, even though it's cold, but for that price, there should be something. I hope they continue to improve.
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A***i
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Staycation
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8.1
/10
Reviewed 6 week(s) ago
I stayed at 108 from October 11-12. 1. My initial impression upon entering was that the receptionist was unprofessional. From the outside, they didn't greet me when checking in, as the receptionist is located inside. At check-out, I also thought it was unethical for the receptionist to leave all the room occupants' ID cards scattered on an open table where everyone could see them. ID cards are private and should be kept in a safety deposit box. 2. The room type is a trap. Photos of all the rooms are included, even though there are different types of cottages and rooms. The naming should not be a trap. I just realized that my room was called a red brick cottage, which turned out to be mostly wood inside. 3. After entering this wooden room, it's not recommended because it's not soundproof. You can hear the sound from the next room, even the person showering next door. And worst of all, there are gaps between the wooden boards, so people can peek into the room from there. There were also two geckos perched there, roaming around, and the next morning, there was their droppings on the floor. 4. The food is okay, although not very varied, but the food is quite tasty. Although the fried noodles are very salty, but that's just a matter of taste, because our family usually eats food that isn't too strong in flavor. 5. The bathroom is dirty, the sink is dusty. The water heater is difficult to control, just turning it a little hot or cold is difficult.
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N***r
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9.7
/10
Reviewed 14 week(s) ago
Friendly staff, comfortable place, clean, very comfortable.
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1 people find it helpful
ENDAH K.
icon-Leisure
Leisure
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10.0
/10
Reviewed 19 week(s) ago
The hotel staff was very friendly, and check-in was on time. I especially enjoyed the serene atmosphere from afternoon to evening. The restaurant and cafe are surrounded by beautiful views. I'll definitely stay here again next time. Please continue to improve your service.
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2 people find it helpful
Accommodation's Reply
26 Jul 2025
Dear Ms. Endah, Warmest Greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review encourages us to continue improving the quality of our services and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.
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n***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The room was clean and fragrant, all the staff were friendly, the only drawback was that the room I got at 101 had hairy sheets, so it wasn't very comfortable.
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1 people find it helpful
Accommodation's Reply
26 Jul 2025
Dear Ms. N*a. Warmest greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue improving the quality of our services and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.
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Dewi M. S.
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Staycation
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9.4
/10
Reviewed 28 week(s) ago
The location is a bit on the outskirts of the city and a bit uphill, far from the noise of the city, the air is cool in the morning, suitable for morning OR, cold at night, it's quite difficult to buy food other than at the hotel restaurant, but you can still buy food online, the food at the restaurant is also delicious, the staff are very friendly, the facilities are okay, only the soundproofing between rooms is a bit worrying 😄 there are also bicycle rentals, to go to nearby tourist attractions it is still affordable
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Accommodation's Reply
26 May 2025
Dear Ms. Dewi. Warm greetings from Bata Merah Guest House. Thank you for taking the time to give a positive review of your experience at Bata Merah Guest House. We are very pleased to know that you are satisfied with our easily accessible location, the restaurant that you think is quite worth buying, and the cleanliness of the rooms that we provide. Your review is a motivation for us to continue to improve the quality of service and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.
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Akhmad I. N.
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Business
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8.5
/10
Reviewed 31 week(s) ago
exciting, the view is nice. quiet makes you calm
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1 people find it helpful
Accommodation's Reply
26 Jul 2025
Dear Mr. Akhmad i n. Warm greetings from Bata Merah Guest House. Thank you for taking the time to provide a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue to improve the quality of service and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.
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b***y
icon-Leisure
Leisure
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9.2
/10
Reviewed 34 week(s) ago
For rooms that are not cottages, air circulation is lacking so it is stuffy. The bathroom smells bad.
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Accommodation's Reply
26 Jul 2025
Dear Mr. B*y. Warm greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue improving the quality of our services and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.
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I***n
icon-Leisure
Leisure
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8.6
/10
Reviewed 34 week(s) ago
minus : I got room 101 & 104 with wooden walls without AC. Room 101 smells really good, maybe because someone just moved in and cleaned it. Room 104 smells stuffy and really damp. At least if someone wants to move in, it's okay to mop it again for a bit. I waited a bit but it smells good. Btw the room is not soundproof and there's gecko noise. Pretty scary 😄 plus : for a guest house, it's pretty good to be able to eat even though it's a la carte (1 menu). Which tastes good too.
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1 people find it helpful
Accommodation's Reply
26 Jul 2025
Dear Ms. I*n. Warm greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue improving the quality of our services and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.
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l***y
icon-Staycation
Staycation
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6.2
/10
Reviewed 35 week(s) ago
Guest house staff is very unresponsive. Hot water is not working. Bathroom water is small.
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2 people find it helpful
Accommodation's Reply
21 Mar 2025
Dear Mrs. Lusy. Warm Greetings from Bata Merah Batu 😊. Thank you very much for taking the time to give a positive review about your stay with us. And we apologize that you did not feel comfortable and satisfied with the service we provided. We are always committed to maintaining the best quality of service and providing a pleasant experience for every guest who comes. Your review is our passion to continue to improve the services and facilities available, so that each of your visits is more memorable. We hope to welcome you back to Bata Merah Batu on your next visit, and provide even better service. Best regards, Bata Merah Batu Team.
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n***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 39 week(s) ago
The staff was very friendly even though I checked in at 3 am. For that price, the cleanliness and facilities were really great. The outdoor area is also really nice for daydreaming.
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5 people find it helpful
Accommodation's Reply
21 Mar 2025
Dear Nanda. Warm greetings from Bata Merah Batu 😊. Thank you very much for taking the time to give a positive review about your stay with us. We are very happy to hear that you feel comfortable and satisfied with the friendly service we provide. We are always committed to maintaining the best quality of service and providing a pleasant experience for every guest who comes. Your review is our passion to continue to improve the services and facilities available, so that each of your visits is more memorable. We hope to welcome you back to Bata Merah Batu on your next visit, and provide even better service. Best regards, Bata Merah Batu Team.
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B***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
The bathroom exhaust is broken so it still smells and is very noisy, the hot water shower doesn't work
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3 people find it helpful
Accommodation's Reply
26 Jul 2025
Dear Mr./s B*a. Warmest greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue improving the quality of service and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.
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Sisca
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
I have stayed here several times, very pleasant, friendly staff👍🏻
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2 people find it helpful
Accommodation's Reply
09 Jan 2025
Dear Sisca. Warm greetings from Bata Merah Batu 😊. Thank you very much for taking the time to give a positive review about your stay with us. We are very happy to hear that you feel comfortable and satisfied with the friendly service we provide. We are always committed to maintaining the best quality of service and providing a pleasant experience for every guest who comes. Your review is our passion to continue to improve the services and facilities available, so that each of your visits is more memorable. We hope to welcome you back to Bata Merah Batu on your next visit, and provide even better service. Best regards, Bata Merah Batu Team.
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y***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
The room and toilet are clean, for TV facilities please improve the picture quality.
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Accommodation's Reply
09 Jan 2025
Dear Sir/Madam, Warm Greetings from Bata Merah Batu 🙏. Thank you for taking the time to provide a review of your stay with us. We are very happy to hear that you are satisfied with the cleanliness of the room and toilet that we provide. We also greatly appreciate your feedback regarding the quality of the TV picture. We will immediately check and make improvements so that your comfort is optimal during your stay at Bata Merah Batu. Your review means a lot to us and will be a motivation to continue to improve our services and facilities, so that each of your visits is more satisfying. We hope to welcome you back to Bata Merah Batu on your next visit and provide even better service. Best regards, Bata Merah Batu Team.
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Shabiya A. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
The view is beautiful, the receptionist is very friendly and helpful. If I go to Batu again, I will come here again. Thank you very much. Everything is worth it.
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5 people find it helpful
Accommodation's Reply
26 Jul 2025
Dear Ms. Sabiya, Warmest Greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you were satisfied with our service. Your review is an encouragement for us to continue improving the quality of our services and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.
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A***h
icon-Staycation
Staycation
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10.0
/10
Reviewed 58 week(s) ago
Affordable accommodation with a wow view.
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3 people find it helpful
Accommodation's Reply
18 Oct 2024
Dear Guest. Warm greetings from Bata Merah Guest House. Thank you for choosing Bata Merah Guest House as one of your visiting destinations in Batu City. We hope your visit feels like coming home, with a comfortable natural atmosphere. Your review means a lot to us to continue to improve the quality of service. We are committed to providing an unforgettable stay experience for every guest. May the nature of Batu City give you peace and freshness. Best regards, Bata Merah Guest House.
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Revi E.
icon-Leisure
Leisure
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10.0
/10
Reviewed 59 week(s) ago
For the price it's worth it but oh my God you can eat it too 🤗.
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Accommodation's Reply
18 Oct 2024
Dear Mrs. Revi. Warm greetings from Bata Merah Guest House. Thank you for choosing Bata Merah Guest House as one of your visiting destinations in Batu City. We hope your visit feels like coming home, with a comfortable natural atmosphere. Your review means a lot to us to continue to improve the quality of service. We are committed to providing an unforgettable stay experience for every guest. May the nature of Batu City give you peace and freshness. Best regards, Bata Merah Guest House.
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 62 week(s) ago
Everything is good, just ask for help under the bed, sis, please be more careful🙏
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7 people find it helpful
Accommodation's Reply
26 Jul 2025
Dear Mr./s S*a. Warmest greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue improving the quality of service and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 66 week(s) ago
Overall it's really good, from the service to the facilities provided. It's a shame the room isn't soundproof. It was an impressive experience to stay there.
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9 people find it helpful
Accommodation's Reply
26 Jul 2025
Dear Mr./s N*i. Warm greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue to improve the quality of service and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.
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U***l
icon-origin-TRAVELOKA
6.7
/10
Reviewed 70 week(s) ago
The view is okay, the restaurant is also okay, the service is friendly, only you need to pay more attention to cleanliness, the sheets and blankets are dirty, lots of yellow stains, like they haven't been washed, the sheets should be changed every time you change, please pay more attention to cleanliness, apart from that it's quite good.
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2 people find it helpful
Accommodation's Reply
20 Aug 2024
Dear Guest. Warm greetings from Bata Merah Guest House Kota Batu. First of all, we would like to thank you for choosing Bata Merah Guest House as a place to stay during your visit to Batu City. Hopefully, with this review, it will be our motivation to further improve the quality and standard of our services according to customer desires. We hope to have the opportunity to meet again and provide better service to you by returning to Bata Merah Guest House Kota Batu for your next visit. Best regards, Bata Merah Guest House.
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