Amaris Hotel Mampang - Jakarta

Explore Amaris Hotel Mampang - Jakarta
8.5
Very Good
From 2,948 reviews
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Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.5

Service and Facilites

8.5

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Staff Friendliness (34)
Bedroom (31)
Distance to City Center (30)
Ambiance (29)
Bathroom (27)
Accessibility (26)
Hotel Area (26)
Variety (23)
Taste (22)
Check-in/out Time (21)
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Traveler Reviews Amaris Hotel Mampang - Jakarta

Number of reviews per page
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40
Customer reviews
Farah S.
icon-Staycation
Staycation
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8.7
/10
Reviewed 2 week(s) ago
I requested a double bed but was given a Hollywood-style twin bed instead, and they didn't confirm it with the guest. It wasn't a comfortable sleep. Maybe next time, they could confirm. The sink was dripping, and it was fixed, but it still made noises at night. The food was quite varied and relatively tasty.
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L***i
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
best for all. access. service. staff thank you
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M***t
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Leisure
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6.6
/10
Reviewed 3 week(s) ago
Every time I stay here I always get a problematic room, the room key won't work, the AC makes an annoying noise and the shower doesn't work.
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1 people find it helpful
M***t
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Staycation
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6.6
/10
Reviewed 3 week(s) ago
The receptionist was a bit odd, either trying to do something or not wanting to serve me, giving me a room key that didn't work. I had to go down again to confirm.
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M***t
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Staycation
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8.1
/10
Reviewed 3 week(s) ago
The room shower doesn't work, the room key doesn't work. very disappointing.
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Accommodation's Reply
29 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We apologize for the inconvenience caused by the malfunctioning shower and room key. Your feedback is invaluable to us, and we will use it as a basis for evaluating and improving our facilities for the comfort of all our guests in the future. Once again, we apologize for the inconvenience you experienced during your stay, and we hope to welcome you back again for a better experience in the future. Sincerely, Amaris Hotel Mampang – Jakarta
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff is friendly and the hotel is quite cozy.
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Accommodation's Reply
29 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at Amaris Mampang - Jakarta. We are delighted to hear that the friendly service from our staff created a positive and pleasant impression throughout your stay. Thank you again for your review and trust. We hope to welcome you back again in the future for an even better experience. Sincerely, Amaris Mampang - Jakarta
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Great, best hotel and friendly
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1 people find it helpful
Accommodation's Reply
29 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at Amaris Mampang - Jakarta. We are delighted to hear that the friendly service from our staff created a positive and pleasant impression throughout your stay. Thank you again for your review and trust. We hope to welcome you back again in the future for an even better experience. Sincerely, Amaris Mampang - Jakarta
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S***I
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Business
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9.4
/10
Reviewed 7 week(s) ago
Strategic location, clean rooms, friendly staff.
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for sharing your experience at Amaris Hotel Mampang Jakarta. We are delighted to hear that the room was clean and our team was friendly and impressed with our service throughout our stay. Thank you again for your review and trust and we hope to welcome you back again for an even better experience in the future. Best regards, Amaris Hotel Mampang Jakarta
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D***i
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Business
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8.5
/10
Reviewed 7 week(s) ago
The hotel staff is friendly and the service is excellent. The rooms are clean, and I think the food is to my liking.
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for sharing your experience at Amaris Hotel Mampang Jakarta. We are delighted to know that our clean rooms, friendly staff, and the food we served made your stay memorable and memorable. Thank you again for your review and trust, and we hope to welcome you back again for an even better experience in the future. Best regards, Amaris Hotel Mampang Jakarta
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H***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Limited TV channels, hot water off
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Amaris Hotel Mampang Jakarta. We apologize for the inconvenience caused by the limited television channels and the inconsistent hot water issue. Your feedback is very valuable to us and we will use it as a basis to improve the quality of our facilities and services for the comfort of our guests in the future. We apologize once again for the inconvenience caused during your stay and we look forward to welcoming you back again for an even better experience in the future. Best regards, Amaris Hotel Mampang Jakarta
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Ease of time to check out.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your positive review of our hotel. We are so glad that you enjoyed your stay and enjoyed your stay. We hope to see you again soon with an even better experience. Best regards, Amaris Hotel Mampang – Jakarta
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F***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Good good good good good good good good good good good good
1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your positive review of Amaris Hotel Mampang - Jakarta. We are very glad that you enjoyed your stay and that you had a great experience. We hope to welcome you back soon with an even better experience. Best regards, Amaris Hotel Mampang - Jakarta
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 16 week(s) ago
The service at the reception was very friendly, thank you to Mr. Hadi for helping us during check-in and helping us to join as a member,.... the room was clean, only lacking tea, coffee and a hot water kettle,.... the food at the restaurant for breakfast was delicious and had a lot of menu variations.... it is recommended to stay here😉👍
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for sharing your experience staying at Amaris Hotel Mampang - Jakarta. We are very pleased to hear that the friendliness of our team in serving and assisting during your stay, as well as the variety of breakfast menus we serve, gave a positive impression and a good experience. Regarding hot water, we inform you that we provide hot water in dispensers on each floor. Your input is very valuable to us and we will use it as evaluation material to improve and enhance our service for the comfort of our guests in the future. Once again, thank you for your review and trust, and we look forward to welcoming you back with a better experience in the future. Sincerely, Amaris Hotel Mampang - Jakarta
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Heni D.
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10.0
/10
Reviewed 19 week(s) ago
The staff is friendly, the food is delicious. Thank you for the comfort.
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Accommodation's Reply
11 Sep 2025
Dear Ms. Heni D, Thank you for sharing your experience staying at Amaris Hotel Mampang - Jakarta. We are pleased to hear that the friendliness of our staff and the variety of food we serve have left a positive impression and provided a good experience during your stay. Once again, thank you for your review and trust. We look forward to welcoming you back with an even better experience in the future. Sincerely, Amaris Hotel Mampang - Jakarta
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 20 week(s) ago
Simple & clean, friendly staff
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Accommodation's Reply
11 Sep 2025
Dear Guest, Thank you for sharing your experience staying at Amaris Hotel Mampang - Jakarta. We are pleased to hear that the cleanliness and friendliness of our staff left a positive impression and provided a pleasant experience during your stay. Thank you for your review and trust. We look forward to welcoming you back for an even better experience in the future. Sincerely, Amaris Hotel Mampang - Jakarta
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
I like coming here because if you want to go to Kemang it's close, there are lots of places to hang out hehe
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Accommodation's Reply
11 Sep 2025
Dear Valued Guest, Thank you for sharing your review of Amaris Hotel Mampang - Jakarta, we are happy to hear that our hotel is close to your activities, once again, thank you for choosing Amaris Hotel Mampang as your accommodation when visiting the Mampang - Jakarta area, We hope to welcome you back with a better experience in the future. Sincerely, Amaris Hotel Mampang - Jakarta
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P***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The atmosphere is very impressive and wanting to interact with other areas is very enjoyable.
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Accommodation's Reply
11 Sep 2025
Dear Guest, Thank you for taking the time to share your positive review of our hotel. We are delighted that you had a positive impression and a pleasant experience during your stay. We hope to see you again soon for an even better experience. Sincerely, Amaris Hotel Mampang - Jakarta
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L***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Good 👍, friendly service, easy to find a vehicle
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Guest, Thank you for sharing your experience staying at Amaris Hotel Mampang - Jakarta. We are delighted to hear that the friendliness of our staff has left a positive impression and a pleasant experience during your stay. Once again, thank you for your review and trust. We look forward to welcoming you back with an even better experience in the future. Sincerely, Amaris Hotel Mampang - Jakarta
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D***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
Netflix is not working, there is no hot water kettle in the room, coffee or tea, and there are only 4 TV channels.
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Accommodation's Reply
11 Sep 2025
Dear Guest. Thank you for sharing your experience staying at Amaris Hotel Mampang - Jakarta. We apologize for the inconvenience caused by the Netflix not working and the TV only having 4 channels. Regarding the absence of a hot water kettle in the room, we inform you that we provide one upon request to the receptionist and we provide hot and cold water in dispensers located on each floor. Your input is very valuable to us and we will use it as evaluation material to improve and enhance our facilities for the comfort of our guests in the future. Once again, thank you for your review and trust. We hope to welcome you back with a better experience in the future. Sincerely, Amaris Hotel Mampang - Jakarta
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Friendly service and really sat set.. Hopefully the facilities will be improved further so it's even better 🤗
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Accommodation's Reply
11 Sep 2025
Dear Guest. Thank you for sharing your experience staying at Amaris Hotel Mampang - Jakarta. We are pleased to hear that the friendliness of our staff in serving you left a positive impression and a good experience during your stay. And we apologize for the inconvenience felt due to the lack of our facilities. Your feedback is very valuable to us and we will use it as evaluation material to improve and enhance our facilities for the comfort of our guests in the future. Once again, thank you for your review and trust. We look forward to welcoming you back with a better experience in the future. Sincerely, Amaris Hotel Mampang - Jakarta
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Number of reviews per page
20
40