Grab Hotel Gresik
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Overall Ratings & Reviews Grab Hotel Gresik
Traveloka (1,267)
8.1
Very Good
From 1,267 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.1
Meal
7.9
Location
8.3
Service and Facilites
8.2
People often mention about Grab Hotel Gresik
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Bedroom (10)
Ambiance (8)
Hotel Area (7)
Distance to City Center (6)
Staff Friendliness (6)
Room Space (5)
Bathroom (5)
Surroundings (4)
Family Friendly (3)
Wifi (3)
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Traveler Reviews Grab Hotel Gresik
Number of reviews per page
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40
Customer reviews
T***i
Business
9.1
/10
Reviewed 2 week(s) ago
The staff is friendly, the hotel is clean... It's really great
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AB
Andik B.
7.0
/10
Reviewed 9 week(s) ago
The narrow bedroom makes it difficult to pray. The bathroom partition uses matte glass, making it uncomfortable for people other than family members to spend the night.
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1 people find it helpful
A***v
8.2
/10
Reviewed 9 week(s) ago
very good, close to the surroundings..nice
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r***8
Business
8.0
/10
Reviewed 12 week(s) ago
This is my first time staying here, the staff are friendly, but the cleanliness needs to be improved.
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r***l
10.0
/10
Reviewed 14 week(s) ago
Hopefully I can come here again, if possible with my family.
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1 people find it helpful
E***o
8.8
/10
Reviewed 15 week(s) ago
Security and friendly staff, clean environment
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e***o
Business
8.2
/10
Reviewed 20 week(s) ago
Comfortable, friendly place, with eateries nearby. Cleanliness is decent.
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A***h
5.4
/10
Reviewed 21 week(s) ago
The hotel is not very clean, the shower doesn't have hot water, the towels don't smell good.
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1 people find it helpful
A***i
Business
8.5
/10
Reviewed 28 week(s) ago
The place is decent, close to the sports hall so you can go jogging in the morning.
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1 people find it helpful
Riadi
6.3
/10
Reviewed 28 week(s) ago
The room is stuffy and smells musty, the sheets are stained and not bright white, the towels are also time to be replaced, because they are no longer suitable. It is highly not recommended to stay at this hotel. Bad
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2 people find it helpful
A***g
8.5
/10
Reviewed 36 week(s) ago
Well it's quite enjoyable and decent
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1 people find it helpful
C***n
Staycation
8.3
/10
Reviewed 37 week(s) ago
Need to fully renovate the room. It's not presentable. Thanks.
2 people find it helpful
A***e
Transit
5.4
/10
Reviewed 37 week(s) ago
Dirty sheets must be replaced first to the staff. Lots of stains, the room smells musty 🥹. The toilet is also very unclean. At that price, it's really not okay, please review it again.
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4 people find it helpful
H***t
Business
9.1
/10
Reviewed 38 week(s) ago
Quite an interesting place, friendly staff, quite strategic location.
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r***a
Leisure
6.4
/10
Reviewed 43 week(s) ago
friendly hotel staff
room is still dirty
bedcover is clean but traces of tea that are hard to wash are still left
there are no tissues or toothbrushes in the bedroom
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S***y
Staycation
8.8
/10
Reviewed 49 week(s) ago
It should be better. Pay attention to the cleanliness of the mattress and towels, if possible replace them with new ones. Please also pay attention to the AC because it is leaking
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2 people find it helpful
a***f
Transit
8.2
/10
Reviewed 59 week(s) ago
The check-in time can be earlier, the place is quite comfortable, if possible, the facilities are more equipped and the price is more affordable
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2 people find it helpful
d***r
Business
5.0
/10
Reviewed 66 week(s) ago
Terrible. I'm fed up. Expensive but not worth it at all.
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1 people find it helpful
Accommodation's Reply
11 Oct 2024
Thank you for choosing Grab Hotel Gresik as your place to stay while in Gresik. We apologize for the inconvenience during your stay at Grab Hotel, and thank you for sharing your experience during your stay. We look forward to welcoming you back to Grab Hotel Gresik. Regards, Grab Hotel Gresik.
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R***n
5.0
/10
Reviewed 68 week(s) ago
Not according to the price, very disappointed with the dirty bedroom and bathroom, not maintained. Just checked in and immediately checked out and got another hotel with the same price but the facilities are much better.
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1 people find it helpful
T***s
Business
10.0
/10
Reviewed 73 week(s) ago
The staff are very friendly and helpful.
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Number of reviews per page
20
40
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