We would like to express our gratitude especially to Mr. Raymond, who showed his effort in helping us when we forgot our bag in a Grab car. He tried to contact the driver, checked the CCTV, informed us of any updates, and always told us to let him know if there was anything we needed during our stay there. All the staff there are nice and friendly, but once again, thank you very much, Mr. Raymond, for your kind assistance. If we return to Kuala Lumpur in the future, Sunway Velocity Hotel definitely will be our first choice to stay.