Dear Valued Guest, We would like to extend our warmest greetings to you all. Thank you for your wonderful review. We are very glad that you enjoyed your stay at our hotel and were impressed by our friendly and courteous service and convenient location. We look forward to welcoming you back again and we will continue to strive to provide even better services. Thank you! Thank you! E-commerce

Dear Valued Guest, Warmest regards, Grand Cakra Hotel Malang! Thank you for your valuable review. We apologize for any inconvenience caused during your stay and that your expectations were not met. Guest satisfaction is our top priority and we apologize for the inconvenience caused to you with the air conditioning system in your room. We will forward your complaint to our engineering team for immediate action to prevent any future incidents. Your valuable feedback is extremely valuable in helping us identify areas for improvement and we look forward to welcoming you back again and exceeding your expectations. Please do not hesitate to contact us if you have any further questions. Thank you. Thank you. E-commerce

Dear Mr. Steven, Best regards, Cakra Malang Grand Hotel Thank you for your detailed review. We are very glad that you enjoyed your stay with us. We apologize for the inconvenience caused by the cigarette smell. We have provided a separate smoking area to reduce the impact on non-smoking guests. We will address this issue immediately and report it to our team to ensure that your stay is as comfortable as possible. Thank you very much for your valuable feedback. We will do our best to provide you with even better service when you stay with us. Thank you! Thank you! E-commerce

Dear Valued Guest, Grand Cakra Hotel Malang would like to extend our warmest greetings to you! Thank you for your wonderful review. We are so glad that you enjoyed your stay at our hotel. We look forward to welcoming you back again and providing you with an even better experience. We appreciate your continued support. Thank you. E-commerce

Dear Valued Guest, We would like to extend our warmest greetings to Grand Gala Hotel Malang! Thank you for your wonderful review. We are glad that you enjoyed your stay at our hotel. Thank you for your warm welcome, delicious food and your recommendations. We hope to welcome you back again in the future and provide you with an even better experience. Thank you very much! Thank you! E-commerce

Dear Valued Guest, Grand Cakra Hotel Malang would like to extend our warmest greetings to you! Thank you for your wonderful review. We are glad that you enjoyed your stay at our hotel, especially considering our excellent location. We hope to welcome you back again in the future and provide you with an even better experience. Thank you! Thank you! E-commerce

Dear Mr. Bhondan, Warmest greetings from Grand Cakra Hotel Malang! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at our hotel, from our friendly service to our consistently clean rooms. We look forward to welcoming you back in the future and continuing to provide you with an even better experience. Thank you. Best regards, E-Commerce

Dear Mr./Ms. Syafrani, Warmest greetings from Grand Cakra Hotel Malang! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at our hotel, from the friendly and helpful staff to the cleanliness of our hotel. We look forward to welcoming you back in the future and continuing to provide you with an even better experience. Thank you. Best regards, E-Commerce

Dear Sir or Madame, Warmest Greeting from Grand Cakra Hotel Malang! Thank you for your positive review! We're delighted to hear that you had pleasant stay with us, found our staff delightful, and loved our strategic location. We look forward to welcoming you back to our hotel in the future. Thank you. Sincerely, E-Commerce

Dear Mr. Bagus, Warmest greetings from Grand Cakra Hotel Malang! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at our hotel and that we enjoyed its convenient location. We look forward to welcoming you back in the future and continuing to provide you with an even better experience. Thank you. Best regards, E-Commerce

Dear Sir/Madam, Warmest greetings from Grand Cakra Hotel Malang! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at our hotel, from the friendly and helpful staff, to the delicious food we served, to recommending our hotel as your next destination when visiting Malang. We look forward to welcoming you back in the future and continuing to provide you with an even better experience. Thank you. Warmest regards, E-Commerce

Dear Sir/Madam, Warmest greetings from Grand Cakra Hotel Malang! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at our hotel and received friendly service from our staff. We look forward to welcoming you back in the future and continuing to provide you with an even better experience. Thank you. Best regards, E-Commerce

Dear Sir or Madame, Warmest Greeting from Grand Cakra Hotel Malang! Thank you for your positive review! We're delighted to hear that you had pleasant stay with us and found our staff delightfull. We look forward to welcoming you back to our hotel in the future. Thank you. Sincerely, E-Commerce

Dear Mrs. Tyas, Warm greetings from Grand Cakra Hotel Malang! We thank you for your review of your stay and for your appreciation of our strategic location. We sincerely apologize for any inconvenience you experienced during your stay with us and regret that we were unable to meet your expectations. We apologize for the less than satisfactory service you received upon check-in. Providing excellent service is our top priority, and we regret that this was not reflected in your experience. We apologize if our staff did not provide the best service, and we will provide additional training and supervision to our staff to ensure that they are fully capable of meeting our guests' expectations. We prioritize guest satisfaction, and we regret that the breakfast menu during your stay was less than varied and our restaurant staff were less than friendly in serving you. We have passed your complaint on to our team to ensure that such issues are immediately corrected and prevent a recurrence in the future. We appreciate your feedback as it helps us identify areas for improvement, and we look forward to welcoming you back in the future and providing you with the exceptional experience you expect. Please feel free to contact us with any further questions. Thank you. Warm Regards, E-Commerce

Dear Mr. Aristyanto, Warmest Greeting from Grand Cakra Hotel Malang! Thank you for your positive review! We're delighted to hear that you had pleasant stay with us, enjoyed our strategic location, and found our good services. Thank you. Sincerely, E-Commerce

Dear Sir/Madam, Warmest greetings from Grand Cakra Hotel Malang! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at our hotel, from the friendly service from our staff, and that you loved our clean and fragrant rooms. We look forward to welcoming you back in the future and continuing to provide you with an even better experience. Thank you. Best regards, E-Commerce

Dear Sir/Madam, Warmest greetings from Grand Cakra Hotel Malang! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at our hotel and would recommend us as your next destination. We look forward to welcoming you back in the future and continuing to provide you with an even better experience. Thank you. Best regards, E-Commerce

Dear Mr. Aeb, Warmest greetings from Grand Cakra Hotel Malang! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future and continuing to provide you with an even better experience. Thank you. Best regards, E-Commerce

Dear Sir or Madame, Warmest Greeting from Grand Cakra Hotel Malang! Thank you for your positive review! We're delighted to hear that you and your family had pleasant stay with us.. We look forward to welcoming you back to our hotel in the future. Thank you. Sincerely, E-Commerce

Dear Sir/Madam, Warmest greetings from Grand Cakra Hotel Malang! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at our hotel and have shared your feedback with our team. Providing the best service is our priority. We look forward to welcoming you back in the future and continuing to provide an even better experience. Thank you. Best regards, E-Commerce