the room is comfortable, cool and the kids like it

The place is great, the service is friendly, the mountain view is amazing.

Check in is easy, room cleanliness is more important, tea, sugar, coffee and tissues are not provided, please add more lighting around the hotel...thx

Recommended for large families because there are many bed facilities for families.

Even though the hotel looks a bit old, the service is good, and the view is really beautiful here.

I'll come back. It's very comfortable here. The air is cool and cool even though there's no air conditioning. The staff, especially despite their seniority, are all very responsive and friendly. Good luck to the staff. I didn't get to say goodbye to the men yesterday because it was Friday prayers, maybe. The only downside is the stairs, which are a bit awkward going up and down. Hopefully, there will be an elevator in the future, especially for families bringing elderly people. Good luck and continued success, Puncak Inn Resort Hotel

The mountain view is very nice, like a painting, the hotel is very spacious, but there is no lift, it's a bit tiring going up and down, breakfast only has fried rice, if possible add fruit, there is no wifi

My favorite hotel, spacious rooms, great views, clean bathrooms, and excellent staff service. Awesome.

very comfortable for families and the place is clean, the view is very good, highly recommended to stay here

The place is very comfortable. The air is cool and the breeze is very refreshing. It's a perfect place for healing and a staycation. It's not expensive, you get breakfast, the facilities are great, and the staff is very friendly.

Friendly hotel staff, comfortable hotel suitable for holidays

Honestly, it's my first time staying here, at first I saw comments saying it was scary and horror, I wanted to cancel. But when I arrived, I swear there was no horror impression even though I got room 407 which was not far from the lobby, the hotel is old but it's very well maintained, neat and clean, the staff are friendly, the best thing is the view from the balcony is crazy, the best view, and this hotel is always busy on weekends, it's really suitable for families, it's located on the roadside so it's easy to get in and out and doesn't use the AC but it's really cold, I just wore a sweater and socks, there's a kettle, amenities are available, there's tea and coffee, the TV is already a smart TV yesterday I watched wet TV, I really want to come back again, if it's about food, it's just so-so for the price of around 400, an executive hill view room plus breakfast is really okay

Hospitality and Housekeeping are very lacking, the concept is an old hotel and all the items are very old, including the receptionist and the waiter, cleanliness is zero, when I stepped onto the carpet in the room it was like stepping on dust, everything was very sticky and damp, the trash can was dirty. The toilet was dirty and crusty, the hotel toilet was badly maintained, the floor was moldy, the balcony was covered in twigs and leaves. They didn't provide mineral water, but instead provided plain water in a kettle whose cleanliness wasn't guaranteed. Breakfast only included fried rice with no other menu options. The plates and spoons were all crusty, and the tea and coffee thermoses were very dusty, as if they had never been cleaned. It wasn't worth it for the rate of 500 and above per night. The mattress hurt. After 2 a.m., there were the sounds of children playing and running around above the room, even though my room was very far away on the 3rd floor and in a corner. As far as I know, there were dozens of rooms, but only about 6 cars parked at the time. Why did it sound so noisy after 2 a.m.? I will never stay at this hotel again.

Stingy with side dishes, even though the side dish only had eggs, stingy with bread, many people didn't get eggs and bread, the waitress said the women had run out, not long after she came out with eggs and bread on a small plate. She brought out 2, 2, it was hilarious. The service at the restaurant was cynical.

I was not disappointed staying here even though many people said the hotel was horrible and whatever, thank God everything we got was very satisfying. I want to stay here again next time.

Cool, fun, family friendly

The staff are all seniors and friendly, the room facilities are okay, the TV is on, the water heater is working, you get soap and toothbrush, and the downside is that you don't get an electric kettle, only a hot water kettle, no coffee, tea, or towels either, so bring your own from home. But everything is really okay, especially the view MasyaAllah.. Well, the commenter said that there were men who stood while watching while having breakfast, that was to see that none of the food was empty, so if there was empty it could be refilled immediately. Next time I will come here again (I stayed in the hill twin bed).

The receptionist was not friendly and the cleanliness was poor, the balcony area was very dirty.

The accommodation facilities are clean, with a swimming pool, friendly service, and delicious, clean food. Plus, the views are breathtaking. Perfect for families and honeymoons.

Even though it was my first time, it was incredibly memorable. I'm eager to come back again to experience all the room types 😁🙏