Hotel O Sarkawi Residence

Explore Hotel O Sarkawi Residence
8.2
Very Good
From 777 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.9

Location

8.1

Service and Facilites

8.3

People often mention about Hotel O Sarkawi Residence
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Staff Friendliness (16)
Ambiance (13)
Bedroom (13)
Surroundings (10)
Check-in/out Time (10)
Bathroom (10)
Hotel Area (10)
Distance to City Center (8)
Accessibility (8)
Wifi (7)
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Traveler Reviews Hotel O Sarkawi Residence

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40
Customer reviews
a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is friendly, but the TV in the room is broken, so you can't watch it.
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2 people find it helpful
anita S.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 6 week(s) ago
Staff service is not friendly☹️☹️☹️☹️☹️☹️
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3 people find it helpful
I***n
icon-origin-TRAVELOKA
6.2
/10
Reviewed 15 week(s) ago
SCAM HOTEL! The receptionist insisted on paying an additional fee, saying it was "hotel policy." There was no information on the app about the fee. If you don't pay, you won't be given the room! They even said they'd refund my money, and I was kicked out!! Because I was tired and couldn't find another hotel, I had no choice but to pay. I don't recommend this hotel at all. They take advantage of guests, and they'll pay you whether they like it or not. Be careful if you stay here!! If you don't, you'll be extorted by this fraudulent hotel!! Don't forget to tag the officer's face. I'll share the video soon.
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16 people find it helpful
Rio A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 15 week(s) ago
The room smells, it's dirty, there's a lot of cigarette ash in the room, the bed sheets smell like they haven't been changed, there are cockroaches in the room, the male service staff have poor morals, in essence the hotel here is poor, everything is unclear
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2 people find it helpful
M***Y
icon-origin-TRAVELOKA
6.8
/10
Reviewed 18 week(s) ago
The bathroom's hot water doesn't work at all. It's pointless to sleep in a hotel if you're still using cold water for your shower. I slept in different rooms for two days, but the hot water was a problem, and room 303 didn't have a closet. Please provide a clothes hanger.
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2 people find it helpful
H***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Near Gandaria, near Upper, very suitable for those who want to travel on a low budget...
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I***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 20 week(s) ago
further improvement, the toilet cannot be flushed, the water does not flow properly, the employees are not friendly
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1 people find it helpful
Y***A
icon-origin-TRAVELOKA
5.0
/10
Reviewed 21 week(s) ago
This hotel is terrible. When I checked in, they still extorted money. I'm sure you don't need to come here.
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1 people find it helpful
I***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 25 week(s) ago
THE HOTEL IS UNDER THE PRETTY OF A THUG NEST, TRAVELOKA PLEASES TO IMPLEMENT A POLICY/PUNISHMENT FOR HOTELS THAT ASK FOR MORE MONEY AND THUGS UNDER THE PRETTY OF PARKING ATTENDERS ASK FOR 10K, I REGRET EVER STAYING HERE
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9 people find it helpful
D***.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 31 week(s) ago
The hotel is reasonably priced for the purpose of the trip. The location is very convenient for work. The staff is friendly and helpful. However, the room is a bit old and seems not to be well taken care of. The bathroom is not very clean, the TV is quite dusty, the floor is not clean near the wall, the bed is a bit old and the headboard is not clean. However, overall it is okay, I hope the hotel will improve for future guests.
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3 people find it helpful
H***H
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
nice and clean and very comfortable
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1 people find it helpful
Q***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 32 week(s) ago
The bed sheets are really dirty:(really have holes:(the sheets are also full of holes, the bathroom is pretty clean compared to the others. The AC is dirty, so you cough, and you cough even more. There are no drinks, no hot water. The windows are dirty. The room is really dirty, different from the photos. There is no elevator. The entrance to the stairs is really narrow
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5 people find it helpful
Narty N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 36 week(s) ago
I have always had my staycations here, from 4 years ago until now.
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2 people find it helpful
D***i
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 49 week(s) ago
1. Price does not match the application. Ask for additional money. 20K. 2. They said parking is free, but the kid asked for parking money. Parking is set at 10K/motorcycle. 3. Rooms are not very clean, towels smell. 4. The location is quite complicated. Exit the main road 1 way.
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8 people find it helpful
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 52 week(s) ago
The hotel staff was very friendly and helpful during check in and check out.
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4 people find it helpful
B***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 54 week(s) ago
It's okay, but the bed is a bit dirty, there's a lot of hair like it hasn't been cleaned. When checking in, you're asked to pay again, there are annoying thugs in front of the hotel, the hotel says free parking, but every time you go out, you're asked for parking money
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6 people find it helpful
D***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
Please, the parking attendant has already charged the parking fee before entering the hotel room.
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5 people find it helpful
M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
quite good with affordable price
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1 people find it helpful
D***l
icon-Transit
Transit
icon-origin-TRAVELOKA
7.3
/10
Reviewed 63 week(s) ago
Dirty, lots of ants on the table, hot AC, dirty sheets. Not recommended. Charged another 30 thousand when we arrived, with the excuse that we had been contacted blah blah. Won't come here again, and I hope you don't too
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8 people find it helpful
H***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 63 week(s) ago
can request a room facing gandaria city (depending on availability), the rest is really good from all sides. good cleanliness, good comfort, good AC. there is hot water, there is a TV. deposit is only 50 thousand or leave your ID card. which is not a problem at all. 👍
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1 people find it helpful
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