Dear Mr. m***d, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that we are sure to be your choice again in the future. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear Mr. Guest, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you found the hotel very good and clean, the facilities very complete, and the staff very friendly. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear G***t, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you are a frequent guest and consistently enjoy our strategic location in the city center, the comfortable and clean rooms, and the friendly and very helpful Receptionists, staff, and employees. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear Nurlaili, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you found the breakfast delicious and the ambiance pleasant. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear Daniel M., Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you found your stay very pleasant and the hotel very clean. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear G***t, Greetings from PO Hotel Semarang, Thank you for your review and for choosing PO Hotel Semarang. We sincerely apologize for the inconvenience caused by the low water pressure in the shower and the disappointment regarding the early check-in process. We understand how important a comfortable stay is, and we regret that our policy was not flexible in this instance. Your feedback concerning both the water pressure (a recurring technical issue) and the early check-in procedure has been shared with our Engineering and Front Office teams, and we are taking steps to ensure that all technical issues are addressed and operational flexibility is reviewed to prevent such issues in the future. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a seamless and relaxing stay on your next visit. Please feel free to reach out to us directly for any assistance. Best regards, Ho Wei Chan General Manager

Dear Khasan B Thank you for sharing your wonderful feedback. We’re delighted to know that you enjoyed the pleasant atmosphere and our culinary offerings. We look forward to welcoming you back for another memorable experience at Po Hotel Semarang. Sincerely, Ho Wei Chan General Manager

Dear Adhika B. S., Greetings from PO Hotel Semarang, Thank you for your review and for choosing PO Hotel Semarang. We are glad to hear your check-in was smooth, our staff friendly, and the breakfast menu varied. However, we sincerely apologize for the highly concerning inconvenience caused by the dirty, brown water in your bathroom. We truly regret this unhygienic experience. Your feedback has been immediately shared with our Engineering team to inspect and repair the clean water system to ensure this issue does not recur. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a seamless and relaxing stay on your next visit. Please feel free to reach out to us directly for any assistance. Best regards, Ho Wei Chan General Manager

Dear Ari I, Greetings from PO Hotel Semarang, Thank you for your review and for choosing PO Hotel Semarang. We are glad the hotel condition was good, but we sincerely apologize for the inconvenience caused by the slow and inflexible Front Office service. We truly regret the lack of communication from our team regarding the delay in check-in past 2 PM. We understand the importance of efficient service. Your feedback has been shared with our Front Office team for review and improvement, especially concerning service speed and communication with guests regarding room availability. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a seamless and relaxing stay on your next visit. Please feel free to reach out to us directly for any assistance. Best regards, Ho Wei Chan General Manager

Dear N***a, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that the convenient connection to the mall was useful for you, especially for getting a meal at night. Your praise for our friendly and helpful staff is truly appreciated. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear Mrs. Shiela S.S, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you enjoyed our facilities, and friendly staff. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear Alexander e. k. , Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you were impressed by the very friendly hotel restaurant staff. We will be sure to pass along your kind words to our Food & Beverage team. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear D***a, Greetings from PO Hotel Semarang, Thank you for your review and for choosing PO Hotel Semarang. We sincerely apologize for the inconvenience caused by the extremely slow check-in process. We truly regret the unpleasant waiting time. Your feedback has been shared with our Front Office team to immediately review and improve our procedures, ensuring a faster and more efficient check-in process in the future. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a seamless and relaxing stay on your next visit. Please feel free to reach out to us directly for any assistance. Best regards, Ho Wei Chan General Manager

Dear Dewi K., Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you enjoyed the beautiful view of Semarang city and our strategic location close to the shopping center. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear A***l, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you were satisfied with our service. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear Guest, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you felt comfortable in our spacious and clean rooms, which made you want to stay longer. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General MANAGER

Dear M***a, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you were impressed with our kind staff, the very satisfying restaurant service, as well as the spacious and comfortable rooms. We are also pleased to know that you appreciated the convenience of our easy parking and location connected to the mall. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager

Dear J***e. Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you found our hotel to be comfortable, clean, and a great value due to our strategic location. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan. General Manager

Dear Mr. Faza R, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you enjoyed our friendly staff. We sincerely apologize for the inconvenience caused by fasilitas television issue in your room. Your feedback has been shared with our related team, and we are taking steps to ensure that all rooms are checked thoroughly before guest arrival to prevent such issues in the future. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan. General Manager

Thank you for your review and for choosing PO Hotel Semarang. We sincerely apologize for the inconvenience caused by the toilet sink faucet issue in your room. We understand how important a comfortable stay is, and we regret that our response time was not up to your expectations. Your feedback has been shared with our engineering team, and we are taking steps to ensure that all rooms are checked thoroughly before guest arrival to prevent such issues in the future. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a seamless and relaxing stay on your next visit. Please feel free to reach out to us directly for any assistance. Best regards, Ho Wei Chan General Manager