Pinewood Apartment by HN

Explore Pinewood Apartment by HN
7.5
Pleasant
From 135 reviews
Provided by travelers on
Cleanliness

7.1

Room Comfort

7.2

Meal

7.2

Location

7.9

Service and Facilites

7.1

People often mention about Pinewood Apartment by HN
All
Surroundings (2)
Ambiance (2)
Distance to City Center (1)
Family Friendly (1)
Activity Option (1)
Bedroom (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Pinewood Apartment by HN

Number of reviews per page
20
40
Customer reviews
Setyo R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I'm very happy because when I want to eat, it's close by
Translated by Google Icon
See original
Find this review helpful?
A***s
icon-origin-TRAVELOKA
5.3
/10
Reviewed 7 week(s) ago
The room smells stuffy, is not maintained, the AC is not cold enough, the mattress makes your body itch, and it looks like it is rarely cleaned.
Translated by Google Icon
See original
Find this review helpful?
J***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 13 week(s) ago
The bed smells musty, the sheets have been changed, but the mattress smells of sweat for a long time. The TV has no broadcasts, just displays.
Translated by Google Icon
See original
1 people find it helpful
K***n
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 59 week(s) ago
When entering the room, the room was dirty and not cleaned, there was still trash, bed sheets, dirty cigarette butts on the floor, no towels or blankets available.
Translated by Google Icon
See original
4 people find it helpful
Agung W.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 135 week(s) ago
When I arrived the room was not available, so we had to pay for another room. As far as I know, when we pay for the room, it remains our right, very disappointing.
Translated by Google Icon
See original
4 people find it helpful
Profile Picture
Nisa R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 141 week(s) ago
The check-in process is really simple and hassle-free. The atmosphere is cool and very suitable for staying.
Translated by Google Icon
See original
Find this review helpful?
Trinaldi
icon-origin-TRAVELOKA
6.0
/10
Reviewed 191 week(s) ago
Get a room where the air conditioner is not cold.
Translated by Google Icon
See original
2 people find it helpful
Arief C.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 211 week(s) ago
Hot AC, no toiletries, no GARBAGE, EXPENSIVE parking!
Translated by Google Icon
See original
2 people find it helpful
Kestian C. P.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 235 week(s) ago
Just one time and I won't come here again 😁 I usually stay in local hotels there too, but because it's full and I'm very tired I want to rest so another option is to stay here. I thought I would find the stay quiet and comfortable, but it turned out to be beyond expectations. When I just entered the room, it smelled very strange. Pillowcases and bolsters look dirty. There are no blankets, not even towels, stove and gallon water, thank God, there are no cutlery and cooking utensils. I don't know whether the apartment is really cooking and eating utensils, you have to bring it yourself from home (?) When you open the refrigerator, it's very smelly and dirty. In the refrigerator there are lizards that are either alive or dead. Please improve the service again, yes, I greeted one of the receptionists there only with a blank stare. The plus value is only the father of security who is friendly and smiling, always healthy, sir. 🙏
Read More
Translated by Google Icon
See original
11 people find it helpful
Mahri M.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 264 week(s) ago
The hotel is not clean, toothbrushes and towels are not there.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Irma Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 281 week(s) ago
it's just a shame the sheets are a bit dirty :(
Translated by Google Icon
See original
4 people find it helpful
Agung B.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 310 week(s) ago
The place is comfortable and access to traveling is a lot. The apartment is clean and well-maintained, the check-in process is also simple.
Translated by Google Icon
See original
3 people find it helpful
Chandra A.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 314 week(s) ago
Complained by my friend, because the owner didn't want to open check-in at 3 in the morning.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
djarot s.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 318 week(s) ago
Not according to order. lack of service, no AC, toiletries.
Translated by Google Icon
See original
2 people find it helpful
Ivan Budiman
icon-origin-TRAVELOKA
6.3
/10
Reviewed 321 week(s) ago
Got no blanket, bed linen hasn't been changed
2 people find it helpful
ela s.
icon-Business
Business
icon-origin-TRAVELOKA
5.2
/10
Reviewed 322 week(s) ago
Once the check-in is ready, the employee / receptionist doesn't know where to go, wait for up to 1 hour. Once inside the room there are no toiletries, no blankets, no drinking water, small toilet water. It's a special service.
Translated by Google Icon
See original
2 people find it helpful
Oliver
icon-Business
Business
icon-origin-TRAVELOKA
5.1
/10
Reviewed 340 week(s) ago
The room is dirty. Shower doesn't shoot water forward but sideway (broken). Filthy sink. No water in the dispenser. Poor tv channel selection. Dirty bed pillows and blanket. I found a cockroach on the sink during the second night of my stay. Will definitely not come back again. The service is also poor as the "receptionist" was rude
Read More
2 people find it helpful
Denny J. P.
icon-Family
Family
icon-origin-TRAVELOKA
5.4
/10
Reviewed 343 week(s) ago
Dirty, musty smell, no AC. Kapoklah enough once.
Translated by Google Icon
See original
3 people find it helpful
Aurora L.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 348 week(s) ago
We really enjoy staying at this apartment because the place is quite spacious and clean, also the location is strategic for everywhere. The officers and security guards were also friendly and happy to help.
Translated by Google Icon
See original
5 people find it helpful
Muhammad Alfiqri
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.7
/10
Reviewed 355 week(s) ago
Enough to spend the night here.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40