Sultan Guest House & Resto

Explore Sultan Guest House & Resto
8.1
Very Good
From 281 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.1

Location

8.4

Service and Facilites

8.3

People often mention about Sultan Guest House & Resto
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Distance to City Center (3)
Bathroom (2)
In-house Restaurant (2)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Ambiance (1)
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Traveler Reviews Sultan Guest House & Resto

Number of reviews per page
20
40
Customer reviews
Tony Y.
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Business
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10.0
/10
Reviewed 6 week(s) ago
Great, clean, comfortable, friendly staff
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i***m
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8.5
/10
Reviewed 21 week(s) ago
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1 people find it helpful
Y***u
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10.0
/10
Reviewed 33 week(s) ago
clean comfortable hotel, nice staff
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1 people find it helpful
Accommodation's Reply
14 May 2025
Thank you for your review, we look forward to your return.
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Y***u
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10.0
/10
Reviewed 34 week(s) ago
very clean and fragrant friendly staff
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1 people find it helpful
Accommodation's Reply
14 May 2025
Thank you for your review, we look forward to seeing you again.
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a***s
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10.0
/10
Reviewed 35 week(s) ago
Clean and tidy rooms, beautiful environment and no vehicle noise
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1 people find it helpful
P***a
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8.2
/10
Reviewed 50 week(s) ago
The place is nice, just the bed is not very spacious
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2 people find it helpful
a***d
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10.0
/10
Reviewed 67 week(s) ago
The service is pretty good. And it's pretty clean.
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2 people find it helpful
Patric
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5.4
/10
Reviewed 78 week(s) ago
Upon arrival, I was told that the water heater was broken in the room. I reserved and had to pay an extra 96,000 to upgrade to a room with hot water, Which was sort of warm in real life. The bathroom smell very very bad and was not that clean. Not great, but I can live with that to a degree. After the shower, I realized that there were no full sheets on the bed. Only a small blankets not big enough to cover my whole body, I would have some limbs sticking out all night. I very politely asked if there was anything else, but was told that that was the only option. I've been in Indonesia for two months sleeping in hotels of similar class every night and never seen a bed without proper blanket, until here. Last time I've seen blankets this size in the hotel was in remote villages of India, and that only happened twice over a six months period … not impressed here. I decided I wanted a good night sleep and decided to just leave the room and go somewhere else. I didn't ask for a refund or made a scene about it, but didn't apologize or seemed sorry in any way which made me wondered if they cared at all that a guest would feel the need to leave …. Anyhow, I found another hotel a couple hundred metres away that had much better rooms and fully functional facilities for much cheaper. He also had normal blanket as One would expect in a hotel room. That 's unfortunate, I think this place has potential ….
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3 people find it helpful
Accommodation's Reply
18 Jun 2024
We apologize for the inconvenience, sir/madam, while staying at the Sultan Guest House. Previously, if any trouble occurred, you could complain to the receptionist, the trouble in the room was handled rather quickly and for blankets or blankets, if they were lacking or if you wanted to ask for additional ones, you could request them from our receptionist. .
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Beni T.
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9.7
/10
Reviewed 95 week(s) ago
Kaget Mobilku di cuci sama kru hotel, thanks ya.
2 people find it helpful
Rizqi C. P.
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6.6
/10
Reviewed 101 week(s) ago
Gulingnya berjamur, sprei berdebu ga sempet foto udah cek out lagi semoga kebersihan ya di tambah lagi sayang hotelnya bagus sebenernya cuma keberaihannya.
6 people find it helpful
STEVEN
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9.7
/10
Reviewed 109 week(s) ago
Highly recommended if you are traveling to Tulungagung!
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1 people find it helpful
Accommodation's Reply
19 Nov 2023
Thank you for the review you gave, we are waiting for your next reservation.
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Jejak K. r.
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8.5
/10
Reviewed 123 week(s) ago
Tempatnya asyik si buat staycation, sayang wifi nya ga bisa di pakai waktu udah di dalam kamar, pas sarapan juga staff hotelnya tidak info apa condiment yang disiapkan itu untuk tamu hotel semua atau hanya untuk VIP saja.
2 people find it helpful
harontono
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8.5
/10
Reviewed 128 week(s) ago
Nice atmosphere and thematic place.
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1 people find it helpful
Accommodation's Reply
07 Jul 2023
Thank you for the review that you gave. We are waiting for the next reservation at our place.
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Nugraha P.
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6.5
/10
Reviewed 141 week(s) ago
Nice, AC dingin, kamar ukuran agak kecil, sarapan roti, kurang view aja.
2 people find it helpful
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Danendra
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8.5
/10
Reviewed 143 week(s) ago
Enak baget tempatnya, masukan air panas kamar mandi kurang kencang alirannya.
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Marsuki Marsuki
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6.0
/10
Reviewed 161 week(s) ago
There were so many mosquitoes so I couldn't sleep.
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2 people find it helpful
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frendy l.
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9.7
/10
Reviewed 163 week(s) ago
OK. Lack of electricity in the bathroom only.
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1 people find it helpful
Guest
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8.5
/10
Reviewed 173 week(s) ago
Sultan guest house is very homy. As soon as we arrived, we were greeted with an old house building in the style of Pakdhe or Budhe's house who lived in a village, not a typical inn building. The rooms are clean and tidy, the internet is pretty fast, hot water is available, AC works. Food can be ordered at the restaurant, affordable prices, taste pretty good. Sockets that need to be adapted because they are too high. With that price, this inn is recommended, especially for families.
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6 people find it helpful
Mohammad T. S.
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6.6
/10
Reviewed 186 week(s) ago
Teman saya sudah membayar pop mie di malam hari ketika saya check in di tanggal 14 Mei kemaren, di shift jam 3 pagi tgl 15 mei nya bayar pakai cash dan tidak di input di system oleh karyawan nya. Waktu saya check out saya ditagih kembali dan saya bayarkan kembali jadi, tolong di perhatikan kembali itu untuk potensi-potensi karyawan yang curang seperti itu nanti malah membuat reputasi hotel nya jadi jelek. So far untuk fasilitas cukup memadai dan nyaman, sesuai dengan harga yang dibayarkan. Thank you.
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3 people find it helpful
Sicilia C. P.
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8.8
/10
Reviewed 197 week(s) ago
The concept is unique like a uti house, comfortable for families.
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2 people find it helpful
Accommodation's Reply
30 Mar 2022
Thank you for the review that you gave, we are waiting for your reservation again
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Number of reviews per page
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