Stayed here for 4 days and 3 nights. When I first arrived, the unit was clean, but they only provided one towel even though there were three of us. I contacted the admin, and they said the other towels were still in the laundry and would be delivered the next morning. The next day, I waited, but nothing came. After I followed up again, they still said the towels were in the laundry. I complained because the night before, the three of us had to share one towel, which was really inconvenient. The towels finally arrived around 11 a.m.
I also had to request garbage bags several times (chatted three times), but no one sent them, so I ended up going downstairs to get them myself.
Quite disappointed with the service — I don’t think I would stay here again when visiting KL.