10 minutes walk from KLCC Suria, the rooms are spacious and new so they are still clean and comfortable.

The stay was OK but not memorable. The hotel is very beautiful and aesthetically pleasing. Staff was friendly but I wouldn't say professional for a luxury hotel. Breakfast had a little bit of everything, but you will not be spoilt for choice.

The friendly hotel staff really helped with the comfortable room check-in process.

Really nice, great service, cheap cocktails at the bar, and amazing location.

Fully enjoyed my stay here:) staff were helpful, location was great, and the place is still very well-maintained/clean. Would love to be back again!

Loved everything about the hotel from the room to facilities and definitely enjoyed my stay!

Wonderful stay. Staffs are helpful during check in and check out. Went for the breakfast with sorts of varieties. Must say the room functionality was questioned, so I called the receptionist and she was able to guide me through the blinds and the bidet. Pleasant stay, near pavilion just a short walk to the escalators. All the best for RuMa!

The RuMa Hotel and Residence in Kuala Lumpur provided a fabulous staycation for my birthday trip. The luxurious amenities, impeccable service, and stunning views made it a memorable and special experience. Highly recommended for a birthday getaway in the heart of the city!

Everything is good, but only charges for additional breakfast is too expensive and the spread of foods is not that fantastic.

Excellent stay from the beginning till end.

The hotel was beautiful and very cozy and comfortable. Definitely coming back to The Ruma.

The hotel is very comfortable, aesthetic and satisfying service.

I would say, everything is top notch! As a 5-star hotel, although the premise is not big, it has every service that we need at very affordable price. The room is spacious, clean and comfortable. Service is great and most of the staff are very kind and attentive. You really get what you see from the pictures. This is the place that definitely I will choose for my next stay in Kuala Lumpur.

Cozy, bersih, energi positives ketika masuk ke lobby, breakfast enak dan bisa request menu-menu toast and egg omelette, deket ke KLCC Suria, bisa diakses dengan jalan kaki, ke Pavillion bisa jalan kaki, kalo naik grab juga cuma sekitar 6RM deket. Dapat welcome drink dan macaroons yang unik. Love it 🥰

Everything perfect. Staff very friendly, room very clean. I'll repeat stay at the ruma. Tqvm.

The RuMa Hotel and Residences yang bagus, modern dan bersih, staff nya oke, dekat dengan pavilion hanya jalan kaki ke kiri lalu naik lift, cuma 1 aja yang kurang agak jauh dari keramaian, misalnya hanya keluar beli minum apa sev*n11 jauh.

Nice place, near with KLCC its only 5 minutes. Easy to find. Delicious food. Clean room.

The room was spacious and beds are really comfy, we enjoyed the wide selection of food choices during breakfast too. I emailed the hotel to request for a baby cot way in advance before my trip but when I reached there I was told that they ran out of baby cot. Hotel staff tried their best to look for a baby cot for us despite the peak season and we really appreciated it. Thank you for the good service!

Requested cot and they provided with toddler toiletries set too. Such thoughtfulness. Requested for simple birthday deco, and they provided complimentary one! Room super clean and spacious too. Hotel staff were so friendly and thoughtful too. Breakfast was yums.

The most enjoyable 5 star staycation in heart of Kuala Lumpur. Spacious rooms, great facilities and amenities, excellent customer service and hospitality. Instagramable pool design and definitely healing vibes everywhere.