The TV signal in the room is bad, sometimes no color appears.

Strategic location, clean rooms and friendly service

Good service, clean rooms and strategic location

The drain in the shower is NOT running well. The rest of the hotel are very good and satisfying

Good and pleasant place to stay with family. Clean room.

Great, my regular hotel

I'm at a loss for words or descriptions, but everything at the BBC Hotel is great. I didn't have time to take photos because I wanted to enjoy the hotel atmosphere; it was perfect for refreshing my mind. Ambience/Facilities: Classy, clean, safe, and quiet Food: The food is delicious and varied, the restaurant is clean, and the staff are friendly Staff Assistance: The staff are very helpful with both room cleanliness and other services Highlights: The rooms face the pool, making the view even more beautiful Price: The facilities are worth the price Location: Strategic, close to shops, banks, hospitals, and other restaurants

At 2:30 a.m. the guests were very noisy on the 1st floor. I can still tolerate it if it's noisy until 12. Calling the receptionist via the room phone, there was no answer. When calling via cellphone to the hotel number, it was only picked up. The noise was only reduced at 5. Poor soundproofing is understandable but the staff were very indecisive. In the morning I complained to the staff but the staff couldn't give an answer, the receptionist needs training on how to handle complaints. The deposit took quite a long time at checkout. I even asked, can my credit to call the hotel to complain be replaced? But the staff just kept quiet. With the same experience, many hotels can provide better facilities.

The hotel location is very close to the toll road so it is easy to reach. I booked 2 rooms with a group of 6 family members, the rooms were clean and the facilities were quite good for a 4-star hotel.

The swimming pool looks clean from above, but after diving in there is a lot of dirt and the water looks oily.

For room facilities, perhaps they can be upgraded, depending on the price.

very friendly and good service

Everything was good, but needs improvement again.

Overall it's okay, close to everywhere.

Friendly service, nice staff, clean rooms, recommended.

Recommended hotel in Bandar Jaya. Comfortable rooms, pretty good food.

the hotel staff is very friendly and very helpful

Easy access close to the Sumatra crossroads. And comfortable

The hotel is ok, cleanliness is ok, there is a swimming pool

The service is quite friendly and good. The room is neat and fragrant, clean, the bathroom is clean. Hopefully the service will be improved again