Beverly Hotel Batam

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Overall Ratings & Reviews Beverly Hotel Batam

Traveloka (790)
Other sources (34)
8.7
Very Good
From 790 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Beverly Hotel Batam
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Bedroom (66)
Staff Friendliness (65)
Ambiance (63)
Room Space (55)
Distance to City Center (54)
Bathroom (51)
Check-in/out Time (49)
Hotel Area (47)
Accessibility (44)
Wifi (44)
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Traveler Reviews Beverly Hotel Batam

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Customer reviews
Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
Very friendly staff, clean rooms, check-in time can be requested & when there is a vacancy
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Accommodation's Reply
05 Nov 2025
Dear Mr. G*t, Thank you for your positive review. We are very glad that you were satisfied with the friendliness of our staff, the cleanliness of our rooms, and the ease of our check-in and room request process. Feedback like these motivates us to continue providing the best service to all our guests. We look forward to welcoming you back to Beverly Hotel Batam! Best regards, Angie Marcepto, Room Manager
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d***y
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10.0
/10
Reviewed 3 week(s) ago
The hotel is nice, clean and tidy, smells the best, mah
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Accommodation's Reply
05 Nov 2025
Thank you very much for your valuable review, D*y! We are very pleased that you were satisfied with the cleanliness, neatness and spaciousness of our hotel. Your positive feedback is a driving force for us to continue striving to provide the best service to all our guests. We look forward to welcoming you back to Beverly Beach Resort Batam again. Angie Marsept, Room Services Manager
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
The staff was very friendly, Nelda
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you very much for sharing your kind feedback! We’re delighted to know that you enjoyed your stay with us and appreciated the cleanliness of our hotel as well as the friendly service from Nelda. Your kind words truly motivate our team to keep delivering the best experience for our guests. We look forward to welcoming you back again soon at Beverly Hotel Batam! Best Regards Anggi Marsepto Room Division Manager
M***a
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8.5
/10
Reviewed 3 week(s) ago
The view is cool and the room is comfortable, the service is very friendly
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Accommodation's Reply
05 Nov 2025
Dear M*a, Thank you for your wonderful review! We are so glad you enjoyed our beautiful view, comfortable room and friendly service from our team. Reviews like these are very encouraging and help us to continue to provide the best experience for all our guests. We look forward to welcoming you back to Beverly Hotel Batam again! Best regards, Angie Marcepto, Room Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel staff Ms. Nelda was very friendly and helpful during check in.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are so glad that you were impressed with the cleanliness of the hotel and the service of our staff, especially Ms. Nelda, who assisted you during your check-in. Your review is a driving force for us to continue to strive for the best service. We look forward to welcoming you back to Beverly Hotel Batam! Best regards, Angie Marcepto, Room Manager
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a***n
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very impressive, 5 star service, booked a small room upgraded to a large one, the food is varied and delicious, very suitable for family vacations and business trips.
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Accommodation's Reply
05 Nov 2025
Dear A*n, Thank you for your wonderful review. We are so glad that you were impressed with our service, received a room upgrade, and enjoyed the variety and taste of our food. We are also pleased to know that Beverly Hotel Batam is an excellent choice for your family vacation and business trip. We hope to welcome you back soon! 🌟 Best regards, Angie Marcepto, Room Manager
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N***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The hotel is clean and the staff are nice, especially Yulia and Karlina who made the check-in process very easy. It's really worth staying here🌟
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Accommodation's Reply
05 Nov 2025
Dear N*h, Thank you for your positive review. We are glad that you felt comfortable with the cleanliness of our hotel and the service of our staff, especially Ms. Yulia and Ms. Karlina who assisted you during your check-in. Your review is a driving force for us to continue to provide the best service. We look forward to welcoming you back to Beverly Hotel Batam! 🌟 Best regards, Angie Marcepto, Room Manager
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O***a
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Leisure
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8.8
/10
Reviewed 4 week(s) ago
Didn't expect how roomy it was. Maybe because it's an old hotel, in the walls have some leaked spot.
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Accommodation's Reply
24 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Rangga P. W.
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Business
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10.0
/10
Reviewed 5 week(s) ago
The staff are very friendly, especially Cindy and Nella, so far it's been really fun.
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1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
T***i
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A comfortable, clean, luxurious place at 5 star level
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Zasil R.
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
Friendly service and clean hotel.
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Leon M.
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 6 week(s) ago
just, dont. Staff was ok, but just dont. money better spent elsewhere
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
W***W
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Strategic location, a place for dinner near the hotel. It's really great 😀
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
m***h
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8.8
/10
Reviewed 7 week(s) ago
Good for the staff, always helpful when asked and friendly.
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Accommodation's Reply
08 Oct 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you were satisfied with our staff's service. Friendliness and promptness in assisting our guests are always our priority, and your comments motivate our team to continue providing the best service. We look forward to welcoming you back in the future. Best regards, Anggi Marsepto, Room Division Manager
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Muallim
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
If possible, ornaments that still look dull and old-fashioned should be replaced.
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Accommodation's Reply
09 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
everything was fine only drawback is room service for food ended quite early.
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Accommodation's Reply
04 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
TAN Y. H.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 8 week(s) ago
travellleer. listen to me. avoid this hotel. ALL FACILITY IS BROKEN SHOWER NOT WORKING GOOD. DRAIN IS BAD AIRCOND IS HOT.. NOTHING IS GOOD.I DONT KNOW WHY U ALL STLL CAN SURVIVE.. AND U STILL WANT 200,000rupiah . SHAME ON U . even 5 star hotel dun need that. now i know why saturday still cheap . your hotel is lousy. . TO MANAGEMENT : U GAVE ME LOUSY HOTEL I GAVE U BAD REVIEW. PLSS TO PPL... DUN LISTEN TO OTHER REVIEW. LISTEN TO ME . I TRAVEL EVERYDAY .. I KNOW WHAT HOTEL IS GOOD VALUE.. THIS HOTEL? AVOID PLSSS
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2 people find it helpful
Accommodation's Reply
04 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
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Azi S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
●Omelet 10/10 ●Gym Center 10/10 Gym Atmosfer terbaik dari semua hotel yg saya kunjungi. Santik*, W*ndham, Asto*, Bc*, Nagoya Hi** ,Masih Kalah Jauh. ●Swimming Pool 0/10 Air nya Sedang Dikuras/Direnovasi ●Breakfast 7/10 enak tapi variety terbatas, sesuai dengan harga. ●FnB Staff 10/10 Pakaian FnB staff dan chef yang ikut serta menghandle restoran terlihat bersih, rapi, dan tak seorang pun saya lihat memakai cincin, Tidak seperti staff hotel golden V*** ●Restaurant 8/10 Tampilan restaurant dan susunan meja yang menarik, tidak seperti hotel golden V*** yang seperti suasana warteg. ●Housekeeping 10/10 sangat responsif dalam menjalankan tugas ketika saya ada keluhan di sarung bantal kamar no 311. ●Room 7/10 Suka dengan suasana kamar nya. Bed nya sangat private sekali, AC berfungsi dengan baik. ●Bathroom 5/10 Sempit, sesak, shower nya model jadul. Tidak ada keran bawah. Amenetis kurang lengkap.tidak seperti yang tertera di foto traveloka. ●Resepsionis 8/10 Staff resepsionis yang ramah, efisien, dan sigap. ●Lobby 8/10 Suka lobi nya, cukup estetik mix luxury. Cocok untuk berfoto. ●View Hotel 5/10 Sangat tidak bisa diharapkan untuk memanjakan mata. ●Staff DFO 9/10 Sekuriti, bellboy, ramah, helpfully akan kembali ke sini dilain waktu dan kesempatan. worthy dengan harga
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Accommodation's Reply
04 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
B***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The service is quite good. Maybe the facilities in the room are a bit old, they can be replaced with new ones.
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
K***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The hotel staff is friendly. Centrally located, comfortable, and clean.
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Accommodation's Reply
29 Sep 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Number of reviews per page
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