Service:
> Security promptly assisted with unloading luggage from the car and bringing it to the lobby.
> Front desk staff assisted with check-in and ensured guest requests were met.
> Housekeeping offered room cleaning and added amenities with a friendly smile.
Facilities:
[+]
> Centrally located, close to Tanah Abang, just a short walk away, and close to Alfa Indo market.
> Elevator access card required.
> Welcome drink available in the hotel lobby, and mineral water and tea/coffee available in the room.
> Wi-Fi was excellent, and the room on the 8th floor remained uninterrupted.
> Large windows offer a beautiful view of tall buildings, but there was some glare during the day.
> The bed was equipped with four pillows and plenty of power outlets.
> Water was flowing smoothly, amenities were complete, with two slippers, two clean white towels, and a hairdryer provided.
[-]
> Parking is quite cramped.
> The hotel lobby was hot, making it stifling.
> The room wasn't soundproof, and I could hear coughing from the next room. > The bedsheets had small stains.
> The curtains/window shades in the room were dirty and stained.
> There was a large wardrobe, but unfortunately, the wardrobe door was very noisy when opened (needs maintenance).
> The TV was still digital, not smart, and didn't support YouTube or Netflix.
Cleanliness:
> When I checked in, I found the floor very wet, freshly mopped. Oddly enough, after the floor was dry and I walked on it, it was still dusty. lol.
> The room and toilet didn't smell good, they had a slightly unpleasant odor (I sprayed perfume and the smell improved a bit).
Breakfast:
> Plenty of fresh, delicious food.
> The hotel restaurant staff were very attentive, calling to remind me about breakfast.
"I ate breakfast at 9 because I woke up late and the restaurant still had a full menu." The best 100 stars.