The staff was friendly. Spacious room.

delicious food especially pastries with many choices. I have repeated it for the second time. I will stay here again because it is close to the Philippine market.

location is near to everything: Pasar Filipina, night market, convenient stores and restaurants. There is an old mall in front of the hotel, good for basic needs. hotel is surrounded by many spas in case you need a foot massage. Food wise is just okay for breakfast, nothing memorable. Staff are all friendly and helpful, whichnis another pull factor for this hotel

Clean and comfortable. Breakfast is ok - limited variety over four days. Service quality is acceptable.

Everything was great. Three times staying here.

All is good, nice, clean. Only the blanket is not fragrant enough.

The hotel's location is very strategic because it is close to shopping malls and restaurants for food and drink, as well as the hotel rooms being clean, spacious and comfortable.

Very good and comfortable hotel. The place is very strategic and easy to excess.

Strategic location, good service

When I book the room its never mention about the room without window.

Have stayed at the hotel numerous times throughout the years and everything is still satisfying. But would love to see some upgrades being done to the dated rooms in the future.

This hotel is totally awesome. Next to Centre Point Sabah, one of the shopping malls in KK.

Location was great but I paid 200 + for no window, only dummy window. 😭 feel so small even though its a big room. That why I move to another hotel after that.

The room was spacious and the bed was very comfortable and big. I am only a bit disappointed that the kettle was dirty and got stains like never washed. Please look into the cleanliness and hygiene especially the appliances that we are going to use for drinking.

Great location, clean, comfortable and spacious room. Very good soundproof room and wide variety of TV channels provided for this star range of hotel. Breakfast is just mediocre, nothing to complain as it is offered with the room. There is some issue with housekeeping, and fast response from the hotel to come fix them. Will definitely come back to stay if visiting KK. Highly recommended!

1. Tempat tunggu Grab kena parking kereta lain. Kesian tu driver Grab tiada parkingan untuk kasi turun passenger.. Terpaksa main berani berhenti di tengah jalan di laluan kenderaan 2. Buffet Sarapan memang teramatlah memuaskan. Tapi boleh ba lain kali pelbagaikan 3. bilik memang amat bersih..cuma pam tandas ada masalah sudah walaupun diganti button pamnya..masih terpaksa tekan button pam dua kali barulah flush penuh 4. staf Profesional, x tunjuk muka mencuka... 5. lokasi mantap..di tengah2 bandar...dekat CP lagi 😍

Thanks and I will come again and stay it Klagan Hotel.

Even better when checking in, there was a bit of a problem with the confusion between the hotel and traveloka but the staff at the counter allowed us to check in first while they solved the problem.. the room was very satisfied.. very big and spacious.. cheap and worth coming again.. when I come again, I will definitely try this hotel.. it is really very very very very very very good.. tqq

The hotel rooms are comfortable and clean and the hotel is close to shopping malls and restaurants. Satisfied and will not regret staying at this hotel in addition to the friendly receptionist.

The hotel rooms are comfortable and clean and the hotel is close to shopping malls and dining restaurants.