Friendly staff and amazing scenery

The front desk, the owner family, are all very nice and helpful. Thanks so much for your kindness, support, and information.

The owner was extremely helpful and generous. He spoke very good English.

Lovely hotel with incredible views.

The property is very nice and clean. One thing to note in the thin walls as you can hear your neighbours if they’re talking normally/snoring. The owners of the property are very kind and helpful. Overall I would recommend for anyone staying in the area

Tea Cloud Guest House was a good property! Nice and peaceful, however felt quite isolated and very limited dining options. The restaurant next door was ok and very expensive, I would advise people to have a 7/11 dinner instead of eating at the restaurant next door. The staff at the accommodation were incredibly nice and welcoming and offered me some free tea which I greatly appreciated!!

The property is half way to the top of the mountain, so about an hour's driving from Jiaye. The suite we stay has two bedrooms, a shared washroom with two bidet toilets and a large shower. It also has a large living room and an open tea room that can be converted into a bed room. The suite is clean and very comfortable to stay for a family. The staffs were very friendly. One of the attractions of Alisan is sunrise, you can enjoy a cup of Alisan's green tea in their lounge at the sixth floor. However, if you are enthusiastic about Alisan's sunrise, you should drive to the top of the mountain. You will be above the cloud which is very beautiful also and be able to watch the sun rising from the cloud.

Amazing views from the room. Large and comfortable. Staff very nice. My one disappointment, is that it says B&B which to me means bed and breakfast. There was no breakfast and no place to get breakfast. I was told to go to 7/11.

Great and friendly hosts, location by public transport while on the way to Alishan tourist area (35-40 mins away) is relatively convenient 5 min walk from closest bus stop. Heater provided in room. Shower is clean. Common area is very comfortable.

Beautiful room, clean and cozy. Friendly staff and service. Highly recommended.

Very clean and comfortable. The hosts were extremely friendly offering us tea and assitance getting to amazing trails through bamboo forests and tea farms.

Beautiful property, free tea tasting, and very wonderful host. Host was a pleasure to talk to and was always available for any assistance we needed. Had great recommendations for food and hikes nearby. He also took the time to show us his family’s tea farm only 2 minutes away. The views were incredible. Alishan Recreational Forest was only 30-40 minutes away. There is machine laundry, but clothes need to be air dried. However, there are enough lines and fans to allow the clothes to dry overnight. Overall amazing stay!!

Amazing stay. The staff were awesome. Unfortunately pouring rains dampened our stay, but they did the most to make if great.

Simple hotel better than city acclaimed int'l hotel. At least equipped with Int'l tv channels and 220v charging points. Tranquil location and friendly family owned hotel.

Room is spacious and clean. Hosts are kind and attentive. Fantastic sunrise view from the viewing area on the 6th floor. A lack of heating made the room rather chilly but the bed was warm and comfortable.

Mr Liu and family are great hosts. 6th floor solarium viewing area to watch the sunrise and sea clouds in comfort. Lots of tasting of awardwinning teas from their own plantation. Yummy dinner at Tian Mama restaurant right next door. Given a morning tour of their tea plantation and got introduced to the rhythms of mountain farming life.

Beautiful hotel, and staff was incredibly sweet. You can see the Alishan sunrise from the hotel - no need to jostle up the mountain. Family owned, and it shows! Staff also drove us to the bus stop to go up the mountain the next day.

A great option for anyone visiting Alishan. Incredibly friendly and helpful staff/owner, and very comfortable rooms. The 6th floor viewing area should not be missed!

This property was very nice. The room was comfortable and extremely clean. The bed was excellent. It was actually much better than I expected. The family running the B&B were very helpful and happily drove me to the closest town. Breakfast was not available when I stayed, which was a little disappointing. There are not any restaurants in the area around the hotel which may be a problem if you are fussy about food.

Excellent service and conditions