Staybridge Suites SEATTLE DOWNTOWN - LAKE UNION by IHG, an IHG Hotel

Explore Staybridge Suites SEATTLE DOWNTOWN - LAKE UNION by IHG, an IHG Hotel
8.6
Very Good
From 689 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.6

Traveler Reviews Staybridge Suites SEATTLE DOWNTOWN - LAKE UNION by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property was clean and well kept and the area was nice.
Allan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff, close to everything
Jeremiah
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice stay!
Tanya
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The beds were comfortable, the rooms were clean and spacious. We had two rooms and in one of the rooms the air conditioning wasn’t working. Thankfully, the front desk moved us into a new room so there was no issue. The hotel had many cruise guests and they were not exactly courteous to others. They were blocking the breakfast area with their luggage as they waited for transportation. I believe this is where the hotel staff told them to wait but there were way too many people and luggage for the space provided. This was annoying as we tried to navigate through the luggage and people chatting to get to the breakfast line. The breakfast was very unimpressive, I would just skip it if I were you! The elevators were a long wait in the morning, it took almost 15 minutes to get back upstairs from breakfast area. The parking garage is extremely tight. Upon exiting we were forced to wait as the cruise patrons were loading their transfer vehicles at the exit to the parking garage. The hotel needs to work on managing a space for the cruise patrons and regular hotel guests. I wouldn’t stay at this hotel again due to this inconvenience.
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Mariana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice beds, very comfortable, spacious rooms, nice and clean, nice kitchen.
Yulianna
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved it will stay in future
ASA
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I'll say.... FOR THE PRICE, YOU GET COMFORTABLE ACCOMMODATIONS. RESTAURANT AND BAR. GREAT MAINTENANCE AND CLEAN SERVICE. FRONT DESK, NEEDS IMPROVEMENT. IGNORE THAT, YOU CAN GET A GREAT GUEST EXPERIENCE. REMEMBER, IGNORE FRONT DESK INCOMP...., YOU SHOULD BE FINE.... P.S. TWO HOTELS IN ONE AND THE HOTEL FRONT DESK THAT DOESN'T CARE ABOUT THE OTHER, THEN YOU KNOW WHAT I MEAN. i.e. feel like a step child, you'll be treated like a step child even if you don't feel like one before.... Otherwise, great bang for your hard earned dollars and indifference, however, the Latino Staff DID SAVE THE DAY! WOW, OUTSTANDING STAFF (MINUS FRONT DESK EVEN GROUP.) WILLING TO AMEND THIS OPINION.... HOWEVER, IF YOU WERE MY FRIEND AND FAMILY, I WOULD ADVISE THE FRONT DESK EXPERIENCE ISSUES.
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Nicole
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was clean and there were a few parking ramp/garage options. The location is close to the freeway and convenient for visiting the Space Needle and Pike Place Market!
jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It has a bar and a small restaurant. Veru welcoming
Laurie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel is beautiful and located close to the sea port. They offer shuttle to the pier (for a cost) which was convenient for those guests going on a cruise. The only negative was that maintenance came into my room (when I had just gotten out of the shower) and brought towels which I did not request.
monica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Thank you
Julie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We were able to walk from the hotel to the Space Needle and Lake Union, which was convenient. On our last day there, a metal ceiling tile (in our room—1401) fell open and nearly missed hitting me in the head. We reported it and I don’t feel like anyone really cared. Also, one evening we wanted to sit outside on the patio, but it was closed due to a private party. That was frustrating as well.
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Arnab
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pleasantly surprised how nice this hotel was. Google sent us to the wrong hotel at first since there are two Staybridges within a couple miles of each other but we found the one our reservation was at. The room was quiet, clean and the bed was very comfortable. Room had a full kitchen which we didn’t need but it was nice. Bathroom was clean and had all the necessities there. The only confusing thing was that Staybridge and the EVEN Hotel are together and use the same reservation desk. We would definitely stay here again.
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Michael
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I was slightly disappointed in our stay. The website I booked through said daily housekeeping. We booked a one bedroom suite with the intentions of being slightly pampered. We never saw housekeeping during the 3+ days that we were there. The staff was mediocre at best. For the price, I would definitely not stay here again.
MICHAEL
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice property and staff
Maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Free self laundry service. Staff wasn't very friendly or helpful. Breakfast was good!! Parking fees are ridiculous!!! Wouldn't stay here again!!
Carol
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location, friendly staff
Jeff
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was very nice. Staff was very friendly. Overall nice stay.
Nadia Fabiola
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Had a pleasant stay, very easy walking distance to locations we were interested and lots of dining and shopping around- felt safe walking around even at very late night hours. Breakfast was good and convenient! Definitely staying again when visiting Seattle.
Number of reviews per page
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40