Room was visibly dirty upon checkin. (Toilet seat was soiled) I had to wipe down the sink and toilet with Clorox wipes. Black mold present in shower. Room smelled stale and musty. There is very little to no soundproofing. Our room was next to a storage closet and on the main level which was very loud all night with people coming and going through the main entrance, shouting. We stayed one night of our 4 night booking and left before checkout the next morning as my husband was ill. We were not refunded for that night even though we checked out with plenty of notice and front desk asked if they could release the room, we said yes. The lady working on the front desk was very kind and empathetic. The proximity to Victoria station was very convenient, however I can’t recommend this property unless you are spending very little time in your room and are a very heavy sleeper. The level of cleanliness was also not up to par for me especially given the nightly rate. There are much nicer hotels for the price range.