On arrival questions about who Expedia.ca was. Booked superior nonsmoking room, twin beds. Taken to gritty room with dbl bed, multiple cig. Burns on bathtub rim. Changed to rm w. twin beds, fewer cig burns. Bathroom grimy, lack of maintenance everywhere. 24 hour/day very loud traffic noise. Not a 4-star hotel as advertised!!! Far too pricey for value.