The hotel room is spacious and clean, you can see it was just renovated. We have a nice sea view in the morning from the hotel room. The hotel is located in a good location. Value for money for the business trip in Penang, will come back again next time.

Small room for family of 4. But the view is super.

Friendly receiptionist. The hotel is good. Same like picture.

Looks like the 8 rating in the application must be corrected. This is so bad. Because you are stuck with a low budget, you can take this hotel, the win is just in the location, it's close to everywhere, apart from that, the personal rating is only 4/10. Service is lacking and wifi cannot connect. There is no cleaning service, the pillow sheets are dirty and rough like they haven't been replaced for a long time!

Luxury hotel, beautiful, lawa. pking has to start.. can't it be too much

Comfortable hotel, and complete facilities. Clean and good reception.

Clean and staff full respect

Room is big clean and everything is new.

Hotel very good location near to prime area but don't stay at level 2 or 3 because at 1st floor have ktv unlesa you want free music. Try to get level 5

1. blackout (one times) 2. primary school canteen food = hotel breakfast 3. got wifi, no internet

Nice customer service, clean, have breakfast.

Very noisy, unpleasant and dusty room smells.

Such an irritating service they're running especially when I already paid using my credit card but they were still asking for pay again for the room I booked. Said that they're not received voucher because of their connection problem. And the staff at the reception was unrespectful to the customers.

the cheapest is value price, but inside the hotel you will find the bad service, not welcome, bad facilities, worst room. i find on the bed is dirty also the toilet still dirty. if you are backpacker and just one person stay in here maybe i will share the point value that you will get breakfast, near with supermarket, cheap price, and it's quiet huge room.

+ double bed can have 4 persons. - parking will be difficult if crowded. - furniture old and dirty. - toilet dirty. - no toiletries. never ever stay this hotel if you want to have comfortable hotel.

The room is wide and clean. But the wifi needs to improve more. Not stable and slow.

Noisy and aircond not cold even during midnight

Many eating outlets near the hotel, but the hotel is old, the shower shawer is broken, breakfast is inadequate.

1. very bad services and facilities 2. noisy. I can't sleep till 4 am since they were singing karaoke in the ground floor.

Overall ok except hair-dryer and no toiletries and breakfast provided as stated in deals.