Swiss-Belhotel Harbour Bay Batam

Explore Swiss-Belhotel Harbour Bay Batam
8.6
Very Good
From 1,451 reviews
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Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Swiss-Belhotel Harbour Bay Batam
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Bedroom (25)
Surroundings (24)
Staff Friendliness (23)
Bathroom (23)
Ambiance (22)
Hotel Area (22)
Room Space (21)
Variety (20)
Accessibility (19)
Taste (19)
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Traveler Reviews Swiss-Belhotel Harbour Bay Batam

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40
Customer reviews
G***a
icon-Business
Business
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9.4
/10
Reviewed 2 week(s) ago
Good place to stay. Recommended place to stay in Batam
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K***o
icon-Business
Business
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9.4
/10
Reviewed 4 week(s) ago
Strategic location near ferry to Singapore at Harbour Bay, facilities according to the price.
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L***y
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10.0
/10
Reviewed 4 week(s) ago
Suitable for families... Good first experience... Clean, food is also delicious, kids love it... Not too far from the city center
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Verified Traveler
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10.0
/10
Reviewed 7 week(s) ago
There are many entertainment venues around the hotel.
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Yusnita M. Y.
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9.1
/10
Reviewed 7 week(s) ago
Good location if we are taking ferry at Harbour bay, convenience store and bakery just in front of the hotel. Great service from hotel staff, excellent hospitality. Clean and nice ambience
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff was friendly, the location is quite strategic, near access to restaurants and minimarkets. The room was comfy and clean. Will stay here again when I go to Batam.
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Iin D. N. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Swiss Belhotel Batam the best of the best in all aspects
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R***o
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Leisure
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10.0
/10
Reviewed 17 week(s) ago
The bed is very comfortable, can sleep well at night
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Accommodation's Reply
30 Jul 2025
Dear Guest, Thank you for your positive review. We're glad you enjoyed our bed and had a good night's sleep. We look forward to welcoming you back soon. Best regards, Danang Aprianto, Front Office Manager.
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
I had a very comfortable stay. The ferry terminal is within walking distance.
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Accommodation's Reply
30 Jul 2025
Dear Valued Guest, We’re glad to hear that you had a comfortable stay and appreciated our convenient location near the ferry terminal. We look forward to welcoming you back. Regards, Danang Aprianto Front Office Manager
Z***n
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Good hotel with a good location. Will be back.
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Accommodation's Reply
23 Jul 2025
Dear Our Valueable Guest, Thank you for your perfect rating and kind words. We’re glad you enjoyed our hotel and convenient location. We truly appreciate your support and look forward to welcoming you back again soon at Swiss-Belhotel Harbour Bay. Warm regards, Management of Swiss-Belhotel Harbour Bay Batam
R***I
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8.5
/10
Reviewed 19 week(s) ago
Friendly hotel staff, comfortable, clean, cool hotel
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Accommodation's Reply
19 Jul 2025
Dear valued guest, Thank you for your positive feedback. We are delighted to learn that you were satisfied with the friendliness of our staff, the comfort and cleanliness of our hotel, and the quality of our service. This kind of feedback means a lot to us and motivates us to continue maintaining the quality of our service. We look forward to welcoming you back to Swiss-Belhotel Harbour Bay. Best regards, Teresa Lonica, Guest Relations Officer
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P***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Thank you for upgrading my room at no additional cost. It was very impressive because the staff was very friendly, and the room was clean and comfortable. God bless you. Stay healthy and successful, all team 😊
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Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you for your positive review. We will continue to strive to provide the best service to all our guests. See you again soon. Best regards, Danang Aprianto, Front Office Manager.
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Spacious room. I booked 4 rooms for 2N
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, We’re glad to hear you found the rooms spacious and hope you had a comfortable and enjoyable stay overall. We look forward to welcoming you back. Regards, Danang Aprianto Front Office Manager
Dewi K. Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
A very comfortable hotel. Clean, spacious rooms, and friendly service. The hotel's location is strategically close to the city and the harbor, making it easy to cross to Singapore. There are also many seafood restaurants and a morning bakery nearby for breakfast. The breakfast at the restaurant is quite comprehensive, but the taste is a bit lacking. The swimming pool is also a bit small, but otherwise, it's fine. Thank you, Swiss-Belhotel Harbour Bay.
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Accommodation's Reply
12 Jul 2025
Dear Ms. Dewi, Thank you for choosing Swiss-Belhotel Harbour Bay as your accommodation during your business trip and for taking the time to leave us a very positive review. We are pleased to know that you enjoyed the cleanliness, service, and strategic location of our hotel. Your feedback regarding the taste of the breakfast and the size of the swimming pool is also very much appreciated and will be taken into consideration for future improvements. We look forward to welcoming you back in the future. Sincerely, Swiss-Belhotel Harbour Bay Management
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Utami P.
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10.0
/10
Reviewed 23 week(s) ago
A very great location and ambiance for family leisure.
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Accommodation's Reply
18 Jun 2025
Dear Ms, Utami P, Thank you for your kind review. We're delighted to hear that you enjoyed our location and the ambiance, especially for a family getaway. We hope to welcome you and your family back again soon! Regards, Danang Aprianto Front Office Manager
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Muhammad F. b. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The hotel is huge! The room is cozy and the small touch by the Front Office by sending a WA is good.
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Accommodation's Reply
18 Jun 2025
Dear Mr. Muhammad F. b. A., Thank you for your lovely feedback. We're glad you enjoyed the comfort of your room and appreciated the small gesture from our Front Office team via WhatsApp. We hope to welcome you back again soon. Regards, Danang Aprianto Front Office Manager
h***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Bath towel bad smell or had been used.
1 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Valued Guest, Thank you for your kind feedback. We’re glad to hear that you enjoyed our breakfast buffet and had a pleasant stay overall. Your comments are truly appreciated and help us continue providing a great experience for all our guests. We hope to welcome you again soon at Swiss-Belhotel Harbour Bay. Warm regards, Management of Swiss-Belhotel Harbour Bay
E***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 26 week(s) ago
the menu is extensive and varied it's just that the toilets are not very clean
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest, Thank you for your kind feedback. We’re pleased to know you had a good stay and appreciated the service from our front desk team, as well as the cleanliness of your room. We’ve noted your comments regarding the towels and shampoo, and will use your input to further improve our guest experience. We look forward to welcoming you back to Swiss-Belhotel Harbour Bay. Warm regards, Management of Swiss-Belhotel Harbour Bay
Septian K.
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10.0
/10
Reviewed 27 week(s) ago
clean, comfortable, friendly staff
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Accommodation's Reply
06 Jul 2025
Dear Mr. Septian K., Thank you for sharing your kind review. We’re delighted to know that you found our hotel clean, comfortable, and our staff friendly. Your feedback is truly appreciated and we look forward to welcoming you back to Swiss-Belhotel Harbour Bay in the near future. Warm regards, Management of Swiss-Belhotel Harbour Bay
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The hotel was very comfortable for both staycations and business trips. The room was clean, tidy, and fully equipped. Its location is strategic—close to restaurants and city attractions. The staff were friendly and helpful, and check-in/check-out was smooth and fast. The hotel atmosphere was quiet and relaxing. Highly recommended for anyone looking for a cozy stay at a reasonable price!
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest, Thank you for your detailed and thoughtful review. We’re delighted to hear that you had a comfortable and pleasant stay, whether for leisure or business. It’s great to know you appreciated the cleanliness and facilities of the room, our strategic location, and the friendly service from our team. Your kind recommendation means a lot to us. We look forward to welcoming you back to Swiss-Belhotel Harbour Bay for another relaxing and enjoyable stay. Warm regards, Management of Swiss-Belhotel Harbour Bay
Number of reviews per page
20
40