My staycation at the Novotel Banjarbaru was quite enjoyable. There were no major issues. I only had a few minor complaints:
1. The room was far away and there were stairs, which, with my osteoarthritis, was very inconvenient and painful.
2. The breakfast menu wasn't very varied.
3. The towels were a bit underwhelming.
However, the service and hospitality of the staff were excellent. After my complaint, the staff was very helpful, offering to pick me up near my room, which was very helpful.