Dear Guest, Thank you for sharing your review with us. We are delighted to hear that you had a wonderful experience and look forward to welcome you again! Kind regards, Felix Yeo General Manager

Dear Soma R., Thank you for sharing your review with us. We sincerely apologize for the inconvenience encountered during your recent stay. Please rest assured as we have alerted the relevant departments for immediate resolution. We are looking forward to welcome you back with an enhanced experience. Kind regards, Felix Yeo General Manager

Dear N**g, Thank you for sharing your review with us. We truly regret the inconvenience you had encountered due to the faulty bathtub drain stopper. Kindly rest assured as the maintenance team has been alerted to do prompt rectification ensuring the utmost comfort for all guests. With regard to the parking, please allow us to clarify that the car park is managed by a third-party operator and charges are applied at a flat rate which is RM 6 per stay for in-house guest. As such, the hotel is unable to waive or provide complimentary parking directly. We are keen to have another opportunity to serve you better in the near future. Warm regards, Felix Yeo General Manager

Dear N***r, Thank you for sharing your review with us. We are thrilled to hear that you have enjoyed your stay and highly appreciate your continued support. Should you visit again, we look forward to welcome you back! Best regards, Felix Yeo General Manager

Dear N***r, Thank you for sharing your review with us. We are pleased to hear that you had an amazing experience and look forward to welcome you again in the near future! Warm regards, Felix Yeo General Manager

Greetings Eka W.T., Thank you for your feedback. For your information, we have conveyed your comments to the F&B department for improvement. We hope to serve you better in the future. Yours sincerely, Felix Yeo General Manager

Dear S***i, Thank you for sharing your review with us. We are looking forward to welcoming you back in the near future! Warm regards, Felix Yeo General Manager

Dear Aishah M. A., Thank you for sharing your review with us and we look forward to your next visit! Kind regards, Felix Yeo General Manager

Greetings H***y, Thank you for your feedback. For your information, there are more than 50 varieties of food from appetizers, main courses and desserts provided at the breakfast buffet at Melting Pot Cafe every day. However, we have shared your comments with the F&B department for improvement. We hope to serve you better in the future. Yours sincerely, Felix Yeo General Manager

Dear n***r, Thank you for sharing your review with us. We are pleased to hear that you had a great experience at our hotel. Should you visit again, we are delighted to welcome you again! Best regards, Felix Yeo General Manager

Dear S***h, Thank you for sharing your review with us and we are looking forward to welcome you back in the near future! Best regards, Felix Yeo General Manager

Dear Y***i, Thank you for sharing your review with us. We are pleased to hear that you had an amazing stay experience and look forward to welcome you back! Kind regards, Felix Yeo General Manager

Dear I***a, Thank you for sharing your review with us. We are pleased to hear that you had a wonderful experience and look forward to welcome you back again! Warm regards, Felix Yeo General Manager

Dear K***L, Thank you for sharing your review with us. We are delighted to hear that you had a great experience and look forward to welcome you back in the near future. Kind regards, Felix Yeo General Manager

Greetings H***y, Thank you for your feedback. We are very happy to hear that you were satisfied with your experience during your stay at our hotel. We look forward to serving you again in the future! Best regards, Felix Yeo General Manager

Dear AUSAMAH D. M. D., Thank you for sharing your review with us. We are delighted to hear that you had wonderful experiences while staying with us. We are looking forward to welcome you back in the near future. Best regards, Felix Yeo General Manager

Dear T***n, Thank you for sharing your feedback with us. We are delighted to hear that you have enjoyed the stay while attending the event. Should you decide to revisit, we are pleased to host you again. Kind regards, Felix Yeo General Manager

Dear M***d, Thank you for sharing your review with us. We are delighted to hear that your stay with us was a pleasant one. We are looking forward to welcome you back in the near future. Best regards, Felix Yeo General Manager

Dear F***z, Thank you for sharing your review with us. We are pleased to hear that you have enjoyed the facilities and had a wonderful time exploring the town. We sincerely apologize for the inconveniences encountered regarding the air conditioning and slight unpleasant smell. Our maintenance and housekeeping department have been alerted, and we will ensure that these issues are resolved promptly. We highly appreciate your understanding and hope to welcome you back for a better stay experience. Warm regards, Felix Yeo General Manager