Dear Enrikus Y, Thank you for your positive review. We are delighted that all our staff, including our security team and the comfort of our rooms, were so impressed with your friendliness. This feedback is an encouragement for us to continuously improve the quality of our services. We look forward to welcoming you back on your next visit. Vincent Apollo, General Manager, looks forward to serving you.

Dear Mr. Muliadi S., Thank you for your positive review. We are delighted that all our staff, including our security team and the comfort of our rooms, have made a satisfactory impression on you. This feedback encourages us to continuously improve our service quality. We look forward to welcoming you back on your next visit. Vincent Apollo, General Manager, looks forward to serving you.

Dear Andy W., Thank you for your review. We are glad you enjoyed your stay with us and the reasonable and affordable rates. We look forward to welcoming you back again for a wonderful stay. Best regards, Vincent Apollo, General Manager

Dear. Mr. William Y H, Thank you for sharing your feedback with us. We’re glad to hear that you found our staff friendly,your appreciation means a lot to the team. We also value your comments regarding the breakfast arrangement. Your input helps us review our offerings to ensure a more satisfying experience for our guests in the future. We hope to have the opportunity to welcome you back again soon. At your service, Vincent Apaulo General Manager

Dear Ms. Anna F., Thank you for staying with us and sharing your experience again. We are pleased to know that the convenience, proximity to the mall, and friendliness of our staff continue to make a positive impression on you every time you visit. Your feedback is a driving force for us to maintain and improve the quality of our services. We look forward to welcoming you back soon. Vincent Apollo, General Manager

Dear Mr./Mrs. B*e, Thank you for staying with us and providing your feedback. We are delighted that you gave us such high marks regarding your stay. We take guest feedback very seriously and always strive to provide comfortable and welcoming accommodations. We apologize that you were not completely satisfied with our food prices. We hope you will give us another opportunity to show you what a great hotel we are. If there is anything we can do to make your next visit more comfortable, please do not hesitate to contact me directly. At your service, Vincent Apaulo, General Manager.

Dear Mr./Mrs. R*A, Thank you for your kind review! We are delighted to hear that you felt comfortable with our room and appreciated the hospitality of all our staff. We strive to provide a pleasant and friendly experience to every guest. We hope that by having a pleasant experience during your stay with us, you will recommend us to all your relatives and colleagues. Thank you for choosing favehotel Kelapa Gading - Jakarta as your place to stay, we look forward to welcoming you back in the future. At your service, Vincent Apaulo. General Manager.

Dear Mr./Mrs. D*A, Thank you for your kind review! We are delighted to hear that you enjoyed our service and would recommend it to all your colleagues and relatives. We strive to provide a pleasant and welcoming experience to every guest. We hope that by having a pleasant experience during your stay with us, you will make our hotel your first choice. Thank you for choosing favehotel Kelapa Gading - Jakarta as your place to stay, we look forward to welcoming you back in the future. At your service, Vincent Apaulo. General Manager.

Dear Mr./Mrs. A*D, Thank you for your kind feedback. We apologize for any inconvenience you experienced. We are very sorry to hear that your Superior room did not meet your expectations. This clearly did not meet our standards, and we will immediately investigate and take corrective action. Regarding the non-smoking policy in all rooms, this is indeed part of our effort to provide a healthy and comfortable environment for all guests. We understand that you have a need to smoke, and therefore we provide a designated smoking area. We also noted your concerns regarding the prohibition of bringing outside food and drinks into the smoking area, as well as the difficulty of smoking after restaurant operating hours. We will reevaluate this policy to find a more flexible and comfortable solution for smokers, without compromising the comfort of other guests. Your feedback is very valuable for us to continue improving the quality of our services and facilities. Thank you. At your service, Vincent Apaulo. General Manager

Dear Mr./Mrs. L*Y, Thank you for your kind review! We are delighted to hear that you enjoyed our clean and fragrant hotel and appreciated the hospitality of all our staff. We strive to provide a pleasant and welcoming experience to every guest. We hope that by having a pleasant experience during your stay with us, you will recommend us to all your relatives and colleagues. Thank you for choosing favehotel Kelapa Gading - Jakarta as your place to stay, we look forward to welcoming you back in the future. At your service, Vincent Apaulo. General Manager.