The hotel staff is friendly, the rooms are clean, the food is delicious and the location is strategically close to Malioboro.

So it is the main choice when looking for accommodation near Malioboro

Friendly and helpful staff, friendly cleaning staff, clean hotel, comfortable rooms, clean bathrooms

I always stay here, because it satisfies everything.

The hotel staff is friendly, the food is varied and delicious, the hotel is clean, the location is close to the station and souvenir shops.

This hotel is located in the city center, close to Malioboro Street, Tugu Station, and Tugu Jogja. I got a room on the 6th floor at the back with a beautiful view of Yogyakarta city and the train bridge. The breakfast menu was varied and delicious. However, yesterday, I called room service and asked for an iron from 9 a.m. until 3 p.m. when my check-out wasn't delivered to my room. Hopefully, this can be improved in the future.

In my opinion, it's good enough, but this is just a suggestion, please make the interior of the room more modern.

Friendly staff, clean rooms, fragrant rooms, nice pool view.

Amazing... I'll stay there again sometime

nice hotel for location, room and service please improve for Air conditioner control button (didficult to turn on) dan shower bathroom instalation need more tightened.

A very strategic hotel on Jalan Malioboro, the rooms are spacious and there is a swimming pool for children, highly recommended.

It could be the main choice if you stay in Jogja

Close to city center, friendly staff and clean rooms

The hotel staff is very friendly, early check in is possible.

My go-to hotel when I'm on business in Jogja. It's close to Malioboro and the train station. It's quite clean and comfortable.

The hotel FO staff who are on duty at night are expected to be friendlier and better at serving guests.

The room feels dusty on the curtains and sofa.

OK overall. Only the new room has a dark dressing mirror. And the room looks cramped.

The atmosphere here is quite pleasant, as it's close to Malioboro, the center of Yogyakarta. The food is also quite good, not exceptional, but still quite good. However, management needs to pay attention to the in-room entertainment. The TVs in the rooms aren't smart, so entertainment is limited to the available channels. Regarding the bicycle rental facility, please prioritize customer trust. There's no need to require original ID cards to be retained when using a bicycle. This seems like treating these customers as untrustworthy. We've already checked into the hotel, our IDs have been copied, and we've paid a 250,000 IDR deposit. Why hold onto these documents? Is the hotel afraid of customers running off with such a small bike? Even more surprising, two days after my stay, I received two WhatsApp messages from the same management asking me to sign the previous bike rental form. According to the information, there were still unsigned documents. My question is, why bother customers with such trivial administrative tasks? Is this hotel supposed to be about service or administration? Finally, during my stay, I ordered GoFood and deliberately asked the GoFood driver to leave it in the lobby. When I picked it up, it turned out there was a typo in my room number on the food order. I don't know whether the driver or the hotel staff made the mistake. But what I regret is that the hotel staff was seen contacting the receptionist to confirm the order, but to no avail, and I was in a rush at the time. This again, in my opinion, is a TRUST issue. The hotel staff seems to distrust the guests. If it were a different room, it would be natural for the hotel staff to ask, but they should have simply confirmed the order receipt from the customer, as that is already strong enough evidence. This is indeed a simple issue, but it needs to be reviewed properly so that everyone feels valued and not suspected. It seems as if the staff doesn't trust the guests. This is a basic mindset that I think needs to be changed in the hotel staff.

i am a repeat customer for this hotel. i like the feeling of coming back Home every time I stay in this hotel. The room is clean, well lit and quite spacious. Breakfast can be improved. But overall experience is always nice.