Swiss-Belhotel Borneo Samarinda
Explore Swiss-Belhotel Borneo Samarinda
Overall Ratings & Reviews Swiss-Belhotel Borneo Samarinda
Traveloka (6,056)
Other sources (41)
8.3
Very Good
From 6,056 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.5
Location
8.7
Service and Facilites
8.5
People often mention about Swiss-Belhotel Borneo Samarinda
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Distance to City Center (127)
Staff Friendliness (123)
Bedroom (120)
Room Space (112)
Bathroom (108)
Ambiance (105)
Accessibility (103)
Hotel Area (98)
Surroundings (94)
Family Friendly (89)
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Traveler Reviews Swiss-Belhotel Borneo Samarinda
Number of reviews per page
20
40
Customer reviews
af
antonia f. l.
10.0
/10
Reviewed 6 day(s) ago
The room is clean, spacious, the breakfast is delicious, the menu is extensive and varied.
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A***A
Leisure
8.7
/10
Reviewed 6 day(s) ago
The hotel staff was very friendly. The food was delicious. But unfortunately, the AC in room 915 wasn't cold enough.
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D
Desy
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, from the receptionist to the parking lot.
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Mohammad S.
Leisure
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, breakfast full of variety with a biting taste (delicious).
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Verified Traveler
6.8
/10
Reviewed 2 week(s) ago
This is the first swiss bell property that i am appraising as average. Aston Samarinda is so much better for the same price. Old not well managed property.
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F***n
10.0
/10
Reviewed 2 week(s) ago
Great, the receptionist is friendly, the food is delicious and it's close to the mall.
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M***a
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was friendly, the hotel was nice, and it was close to the Big Mall. Overall, I had a great two-day stay here, absolutely fantastic.
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Verified Traveler
8.5
/10
Reviewed 3 week(s) ago
Thank God, the hotel is good, the service is good, it is recommended.
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L***y
Staycation
10.0
/10
Reviewed 3 week(s) ago
comfortable room for children, friendly service
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Soleha A.
Business
8.2
/10
Reviewed 4 week(s) ago
The room is quite spacious, the staff service is friendly, the bathroom is clean, the room is quite clean, only there are a few stains on the curtains.
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R***a
Staycation
8.8
/10
Reviewed 4 week(s) ago
The staff are friendly and quite helpful
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J
Jakaria
Business
10.0
/10
Reviewed 5 week(s) ago
Overall service was good.
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Melinda M.
Staycation
10.0
/10
Reviewed 5 week(s) ago
flagship hotel in Samarinda 😁
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A***G
6.5
/10
Reviewed 7 week(s) ago
complicated, no tolerance even though I often stay here...
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r***a
10.0
/10
Reviewed 8 week(s) ago
Good service, friendly and helpful staff
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Accommodation's Reply
13 Nov 2025
Dear Mr. R*A, Thank you for choosing us as your accommodation in Samarinda. We are delighted that you enjoyed your stay. We look forward to welcoming you back to Swissotel Samarinda Belle Borneo again. We wish you good health and safety. Thank you, Mr. Chairman.
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r***a
10.0
/10
Reviewed 8 week(s) ago
The service is good, the staff are friendly and helpful
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1 people find it helpful
Accommodation's Reply
13 Nov 2025
Dear r*a, Thank you for choosing us as your second home when visiting Samarinda. We are glad you had a great experience during your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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ANANG T.
8.5
/10
Reviewed 10 week(s) ago
Fun, comfortable, always stay there.
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Accommodation's Reply
03 Nov 2025
Dear Mr. Anang, Thank you for choosing us as your second home when visiting Samarinda. We are delighted to hear that you had a great experience during your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda again. Stay safe and healthy everyone! Best regards, General Manager
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ih
indra h. h.
Business
8.5
/10
Reviewed 10 week(s) ago
The room is quite spacious, the food is sufficient, the location is strategic.
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Accommodation's Reply
03 Nov 2025
Dear Ms. Indra, Thank you for choosing us as your second home during your visit to Samarinda. We are so glad you had a wonderful experience staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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ardiles r. a. k.
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly, quick response in the difficulty of evaluating items to the room.
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Accommodation's Reply
22 Oct 2025
Dear Mr. Ardiles, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a great experience staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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NF
Nurul F.
9.1
/10
Reviewed 12 week(s) ago
The room is ok, the facilities are ok, but unfortunately the check in process took sooooo long.
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Accommodation's Reply
20 Oct 2025
Dear Mr. Nurul, Thank you for choosing us as your second home when visiting Samarinda. We are delighted to hear that you had a great experience during your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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Number of reviews per page
20
40
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