Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding lipstick and other stains on the glasses provided. This clearly does not meet the cleanliness and service standards we strive to maintain. Your feedback has been shared with our team for immediate review and stricter quality checks to ensure this does not happen again in the future. We truly appreciate your attention and trust, and we hope to welcome you back for a stay that meets and exceeds your expectations. Sincerely, Zainuddin General Manager Hotel Santika Premiere Malang

Dear Mr/Mrs Uliyana N, Thank you for choosing Santika Malang and for taking the time to share your review. It is rewarding to hear that you had an amazing stay and found our staff to be friendly. Your recommendation means the world to us. We look forward to the pleasure of hosting you again. Warmest regards, Zainuddin General Manager Hotel Santika Premiere Malang

Dear Mr/Mrs Fitri A, Dear David, Thank you so much for choosing to stay at Hotel Santika Premiere Malang on your visit to Malang. We appreciate that you gave us such high grade and would like to let you know that we passed on your kind comment to the staff who all concerned during your stay. It is always a heartwarming moment for us to exchange smiles with our guests. It makes us all happy and be ready for the assistance to our guests. We look forward to your return to our hotel in the nearest future. Warmest Regards, Zainuddin General Manager Hotel Santika Premiere Malang

Dear Mr/Mrs We are very happy to read that you had a wonderful stay with us and that we succeeded to provide you with Memorable services. Thank you very much for your encouraging words and for highlighting the professionalism of our teams who are always doing their best to make your stay really enjoyable We are looking forward to seeing you again soon. Warmest Regards, Zainuddin General Manager Hotel Santika Premiere Malang

Dear Mr/Mrs Tissa M, Thank you for your warm and detailed feedback regarding your stay at Santika Premier Malang. We are delighted to hear that you had a pleasant experience and found our hotel well maintained, clean, comfortable, and peaceful despite the busy atmosphere. Your high praise for our exceptional service is the greatest compliment we could receive, and we will share your kind words with our entire team. It was an honor to serve you, and we look forward to welcoming you back for another enjoyable experience in the future. Warmest regards, Zainuddin General Manager Hotel Santika Premiere Malang

Dear Mr/Mrs Guest, Thank you for your excellent rating. We're delighted you had a great experience. We appreciate your input and we look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Warmest regards, Zainuddin General Manager Hotel Santika Premiere Malang

Dear Sir/Madam, Thank you for choosing Hotel Santika Premiere Malang as your accommodation. We are very pleased that you were satisfied with the cleanliness and comfort of our Family Room as well as the variety of breakfast we provided. We look forward to providing the best service to you and your family in the future. Best regards, Zainuddin, General Manager of Hotel Santika Premiere Malang

Dear, Mr/Mrs, Thank you for your feedback. We apologize for the issue with the bathroom exhaust not working, which caused unpleasant odors in the room. We'll make sure to address this issue promptly and improve our maintenance to prevent similar problems in the future. We appreciate your input and hope to welcome you back soon. Warm regards, Zainuddin General Manager Hotel Santika Premiere Malang

Dear Sir/Madam, Thank you very much for your positive review. We are very happy to hear that your stay at Hotel Santika Premiere Malang and your vacation in Malang were very comfortable and enjoyable, especially the facilities we provide. We look forward to welcoming you back to Hotel Santika Premiere Malang for another opportunity! Warm regards, Zainuddin, General Manager of Hotel Santika Premiere Malang

Dear Mr./Mr. Akhmad S.A.A. Thank you for choosing Hotel Santika Premiere Malang and sharing your valuable review. It is our pleasure to always ensure that every guest feels comfortable and well-served during their stay. We are delighted to know that you enjoyed your time in Malang with us. We look forward to welcoming you back for another memorable experience. Warm regards, Zainuddin. General Manager. Hotel Santika Premiere Malang.

Dear Mr. /Mrs. Eva P.R, Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Warmest regards, Zainuddin. General Manager. Hotel Santika Premiere Malang

Dear Sir/Madam, Thank you very much for your positive review. We are very happy to hear that your stay at Hotel Santika Premiere Malang and your vacation in Malang were very comfortable and enjoyable, especially the facilities we provide. We look forward to welcoming you back to Hotel Santika Premiere Malang for another opportunity! Warm regards, Zainuddin, General Manager of Hotel Santika Premiere Malang

Dear Mr /Mrs Andry A, Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Warmest regards, Zainuddin General Manager Hotel Santika Premiere Malang

Dear Mr /Mrs Bambang A.S., Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Warmest regards, Zainuddin General Manager Hotel Santika Premiere Malang

Dear Mr /Mrs, Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Warmest regards, Zainuddin General Manager Hotel Santika Premiere Malang

Dear Mr /Mrs, Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Warmest regards, Zainuddin General Manager Hotel Santika Premiere Malang

Dear Mr /Mrs, Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Warmest regards, Zainuddin General Manager Hotel Santika Premiere Malang

Dear Mr./Ms. Bambang F, Thank you very much for your positive review. We are very happy to hear that your stay at Hotel Santika Premiere Malang and your vacation in Malang were very comfortable and enjoyable, especially with the facilities we provide. We look forward to welcoming you back to Hotel Santika Premiere Malang for another opportunity! Best regards, Zainuddin, General Manager, Hotel Santika Premiere Malang

Dear Sir/Madam, Thank you very much for your positive review. We are very happy to hear that your stay at Hotel Santika Premiere Malang and your vacation in Malang were very comfortable and enjoyable, especially the facilities we provide. We look forward to welcoming you back to Hotel Santika Premiere Malang for another opportunity! Warm regards, Zainuddin, General Manager, Hotel Santika Premiere Malang

Dear Sir/Madam, Thank you very much for your positive review. We are very happy to hear that your stay at Hotel Santika Premiere Malang and your vacation in Malang were very comfortable and enjoyable, especially the facilities we provide. We look forward to welcoming you back to Hotel Santika Premiere Malang for another opportunity! Warm regards, Zainuddin, General Manager of Hotel Santika Premiere Malang