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Inna Tretes Hotel

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Overall Ratings & Reviews Inna Tretes Hotel

Traveloka (2,062)

Other sources (7)

8.3

Very Good

From 2,062 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

8.1

Location

8.6

Service and Facilites

8.5

People often mention about Inna Tretes Hotel

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Staff Friendliness (39)

Bedroom (38)

Family Friendly (37)

Room Space (37)

Surroundings (35)

Bathroom (34)

Hotel Area (34)

Wifi (32)

Check-in/out Time (30)

Ambiance (30)

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Traveler Reviews Inna Tretes Hotel

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Customer reviews

Verified Traveler

Transit

6.3

/10

Reviewed 7 day(s) ago

The hotel is surprisingly old. The rooms are far from the lobby and up steep stairs (far from safe) and dangerous in rainy conditions due to the outdoor stairs and poor lighting at night. The room interiors are dated.

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1 people find it helpful

c***a

Staycation

9.7

/10

Reviewed 2 week(s) ago

The staff is very friendly. They also provide free snacks in the room. The deluxe room is very spacious and airy. The bathroom is also very clean and modern. The view of Mount Panderman is on the second floor, but there is no balcony. If you want a balcony, request one on the first floor, but there is no mountain view.

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S***i

Leisure

8.5

/10

Reviewed 3 week(s) ago

beautiful natural scenery, some locations are being renovated

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Nikmatul J.

Staycation

8.5

/10

Reviewed 6 week(s) ago

Highly recommended. The hotel is clean, the staff is friendly, and the facilities are great.

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M***d

8.4

/10

Reviewed 7 week(s) ago

suitable for family vacations

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Alfian B. S.

10.0

/10

Reviewed 7 week(s) ago

Recommended Mountain and Forest Views... I'll Come Here Again Next Time

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1 people find it helpful

Titin F.

9.0

/10

Reviewed 7 week(s) ago

Cheap hotel, nice view, really like it..it's a shame the breakfast isn't that good..not much variety..the staff are very friendly

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siti w. a.

8.5

/10

Reviewed 8 week(s) ago

comfortable place, clean room, friendly staff, thank you

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Muhammad n. h.

10.0

/10

Reviewed 10 week(s) ago

Exactly as ordered. Suitable for those who like taking photos

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1 people find it helpful

Verified Traveler

Business

8.8

/10

Reviewed 11 week(s) ago

Tips for those who want a comfortable stay: bring wet wipes, hand sanitizer, portable iron, air freshener.

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2 people find it helpful

D***y

9.4

/10

Reviewed 12 week(s) ago

The best, check in without being late, only the room request was not suitable, asked for a lower room because it was elderly. But overall good vibe

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1 people find it helpful

F***i

Leisure

10.0

/10

Reviewed 13 week(s) ago

Mashaa Allah, may Allah bless you. Alhamdulillah, it was a pleasure. The place is nice and comfortable. The service is friendly. The place is clean. The view is very beautiful.

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Guest

Leisure

10.0

/10

Reviewed 14 week(s) ago

In essence, our family felt a truly fresh holiday with the facilities and a calm, fresh atmosphere and cool air at the Inna Tretes Hotel.

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1 people find it helpful

Accommodation's Reply

08 Sep 2025

Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort

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A***s

Staycation

8.7

/10

Reviewed 16 week(s) ago

As soon as we entered, we were greeted by a spacious and airy lobby with plenty of sofas, allowing us to relax and wait for check-in. Unfortunately, we were given a room upstairs with lots of stairs. OMG...my whole body felt exhausted from having to climb up and down. I think that's enough...

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Accommodation's Reply

25 Aug 2025

Dear Guest, Thank you for taking the time to share your review. We look forward to welcoming you back to our hotel soon. Sincerely, Management of Inna Tretes Hotel & Resort

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Eka E. S.

10.0

/10

Reviewed 16 week(s) ago

Apart from the atmosphere, I am happy with the friendliness of the staff, and the clean environment.

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1 people find it helpful

Accommodation's Reply

25 Aug 2025

Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort

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F***y

Leisure

10.0

/10

Reviewed 17 week(s) ago

Hotel staff and service are good

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1 people find it helpful

Accommodation's Reply

25 Aug 2025

Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort

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deni a.

Leisure

10.0

/10

Reviewed 17 week(s) ago

It's a very pleasant place, highly recommended. It might need a dedicated staff member in the mornings and evenings, as the area is a bit disturbed by the troop of wild monkeys.

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Accommodation's Reply

25 Aug 2025

Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort

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f***d

9.4

/10

Reviewed 21 week(s) ago

Awesome, great view, friendly staff

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Accommodation's Reply

18 Jul 2025

Dear Guest, Thank you for taking the time to share your review. We look forward to welcoming you back to our hotel soon. Sincerely, Management of Inna Tretes Hotel & Resort

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Egika A. H.

10.0

/10

Reviewed 22 week(s) ago

Great experience, thank you Inna Tretes Hotel

2 people find it helpful

Accommodation's Reply

11 Jul 2025

Dear visitor, Thank you for the good review about our hotel. We are glad that you have enjoyed your visit and we hope to see you again soon. Yours faithfully, INNA Tretes Hotel & Resort Management

V***i

10.0

/10

Reviewed 24 week(s) ago

The hotel staff is very friendly, the place is nice and the view is also nice, the downside is the hotel wifi can't connect.

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1 people find it helpful

Accommodation's Reply

03 Jul 2025

Dear Guest, Thank you for taking the time to share your review. I hope that you had a better experience on your visit yesterday, it is from reviews like this that we learn and use this to improve ourselves. We work hard to provide an exceptional guest experience, and in this case it is clear that we did not do our best. If you give us the opportunity to earn your trust again, I can assure you that we will do our best to provide you with a great hotel experience as many of our guests have grown to love their good experiences at this hotel. Sincerely, Management inna tretes Hotel & Resort

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