Dear Ms. Imelda, Thank you for taking the time to share your experience at Borobudur Hotel Jakarta. We are delighted to hear that you had a wonderful stay, with many fun activities for the children and the friendliness of our staff, which left a very positive impression. Your review is invaluable to our entire team. We hope to welcome you and your family back for another memorable stay. Sincerely, The Management Team, Borobudur Hotel Jakarta

Dear Valued Guest, Thank you for choosing Borobudur Hotel Jakarta for your first stay and thank you for taking the time to share your review. We are delighted to hear that you were satisfied with our room, cleanliness, accessibility, and amenities. We also appreciate your understanding regarding this matter. We are pleased to know that our team promptly followed up and ensured your comfort was restored the following day. We are very happy to hear that the children enjoyed the swimming pool and that you and your family enjoyed the meals at our restaurant. Thank you for your trust and appreciation. We hope to welcome you and your family back again in the future for another memorable experience. Sincerely, The Management Team, Borobudur Hotel Jakarta

Dear Valued Guest, Thank you for taking the time to share your family's experience at Borobudur Hotel Jakarta. We are delighted to hear that you and your family enjoyed our spacious gardens and swimming pool, especially as it provided a fun experience for the children. We are also pleased to hear that the Christmas decorations we displayed upon your arrival added warmth and specialness to your stay. Your positive feedback encourages us to continue striving to provide a comfortable and memorable atmosphere for all our guests. We hope to welcome you and your family back again in the future. Sincerely, The Management Team, Borobudur Hotel Jakarta

Dear Valued Guest, Thank you for taking the time to share your experience staying at Borobudur Hotel Jakarta. We are delighted to hear that you enjoyed our facilities, especially the 3.8-meter deep swimming pool, the hot and cold whirlpool area, and the clean and well-equipped clubhouse, from lockers to vanity tables. Your compliments on the comprehensive facilities are a great encouragement to us. We also appreciate your feedback regarding the rooms, breakfast, and steam room, which we felt could be improved. This feedback is very valuable to us, and we will use it to enhance the comfort of our guests in the future. Thank you for your trust, and we hope to welcome you back again in the future for an even better experience. Sincerely, The Management Team, Borobudur Hotel Jakarta

Dear Valued Guest, Thank you for staying with us and for taking the time to share your positive experience. We are delighted to hear that the comfort and amenities at Borobudur Hotel Jakarta impressed you and make you want to return. Your compliments are an encouragement to our entire team to continue maintaining the quality of service and providing a memorable stay. We look forward to welcoming you back in the future. Sincerely, The Management Team, Borobudur Hotel Jakarta

Dear Valued Guest, Thank you for taking the time to share your experience staying at Borobudur Hotel Jakarta. We were delighted to ensure your comfort throughout your stay, from the cleanliness of the hotel to the friendliness of our staff and the Christmas decorations. Your compliments motivate our entire team to continue striving to provide a warm and memorable atmosphere for all our guests. We hope to welcome you back again in the future. Sincerely, The Management Team, Borobudur Hotel Jakarta

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that overall you had a pleasant stay. However, we apologize for the issues you experienced regarding the leaking showerhead and running out of soap. We greatly appreciate your feedback and have forwarded it to the relevant team for evaluation and improvement to prevent such incidents from happening again in the future. We look forward to welcoming you back to Borobudur Hotel Jakarta for an even better experience. Sincerely, The Management Team, Borobudur Hotel Jakarta

Dear Mr. Firman, Thank you for staying and sharing your kind review. We are pleased to know that you enjoyed your stay and appreciated the well-maintained facilities, good food, as well as the cleanliness of the room and bathroom. Your encouraging words truly motivate our team to continue delivering consistent quality and comfort for our guests. We look forward to welcoming you back to Hotel Borobudur Jakarta for another pleasant stay. Warm regards, Hotel Borobudur Jakarta Management

Dear Valued Guest, Thank you for sharing your experience with us. We are pleased to know that you found our location convenient and enjoyed the dining options available at the hotel, including the dessert selection and special evening offer. We are also glad that the room space, cleanliness, breakfast menu, and decoration theme added to your overall enjoyment. We appreciate your feedback regarding the classic style of the furniture and the bathroom layout, including the shower experience. Your comments are valuable and will be shared with the relevant team as part of our continuous improvement efforts. We look forward to welcoming you back to Hotel Borobudur Jakarta for another pleasant stay in the future. Warm regards, Hotel Borobudur Jakarta Management

Dear Valued Guest, Thank you for sharing your experience with us. We truly appreciate the time you took to provide such detailed feedback, as it helps us see clearly where we need to improve. Please accept our sincere apologies for the inconveniences you encountered during your stay. Your comments regarding the check-in process, room condition, and breakfast experience have been carefully noted and shared with our management team. We take this feedback seriously and will use it as a valuable reference to enhance our service, cleanliness, and overall guest experience moving forward. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide a stay that truly reflects the standards and hospitality we aim to deliver. Warm regards, Hotel Borobudur Jakarta Management

Dear Ms. Theresia, Thank you for staying with us and for taking the time to share your experience at Borobudur Hotel Jakarta. We are delighted to hear that you and your family enjoyed the spacious rooms and the hotel's child-friendly facilities. Your feedback regarding the breakfast atmosphere on weekends will be taken into consideration to improve our facilities and guest comfort in the future. Your review is invaluable to us in providing an even better stay experience. We hope to welcome you and your family back to Borobudur Hotel Jakarta again. Sincerely, The Management Team, Borobudur Hotel Jakarta

Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed our Christmas decorations and appreciated the well-maintained greenery throughout the hotel grounds. Your feedback means a great deal to our team. We look forward to welcoming you back on your next visit. Warm regards, Hotel Management

Dear Valued Guest, Thank you for taking the time to share your experience staying with us in May 2025. Your feedback is invaluable to us in our continuous improvement of our services. We apologize for any inconvenience you and your family may have experienced, particularly regarding the condition of the room, cleanliness issues, and the carpet in the hallway. This situation did not reflect the standards of service and cleanliness we strive for. We greatly appreciate your attention to detail, and we immediately followed up on this report with our housekeeping and maintenance teams to ensure that such an incident does not occur again. Guest trust is our top priority, and we are committed to providing a safe, comfortable, and memorable experience on every visit. Thank you again for this helpful feedback. We look forward to welcoming you and your family back for an even better experience in the future. Sincerely, The Management Team, Borobudur Hotel Jakarta

Dear Mr. Hermanto, Thank you for sharing your experience. We are delighted to hear that you felt comfortable and at home and were impressed with the quick check-in process during your stay with us. We hope to welcome you back again for a similarly memorable experience on your next stay. Sincerely, The Management Team, Borobudur Hotel Jakarta

Dear Valued Guest, Thank you for taking the time to share your experience with us. We’re delighted to know that you enjoyed our friendly and helpful staff as well as the festive Christmas decorations during your stay. It’s also great to hear that our team was able to promptly assist you with the TV issue. We sincerely appreciate your feedback regarding the parking area and the arrangement for online food delivery. Your comments are very valuable to us, and we will certainly review these points to explore ways to improve guest convenience while still maintaining our security standards. Thank you once again for your thoughtful review. We hope to have the opportunity to welcome you back for an even more seamless and enjoyable stay. Warm regards, Hotel Borobudur Jakarta Management

Dear Valued Guest, Thank you for staying and sharing such a lovely review. We’re delighted to know that your staycation with us was enjoyable and that our friendly and helpful staff, along with the wide range of facilities, contributed to a satisfying experience. It’s wonderful to hear that you enjoyed our Olympic-size swimming pool, kids’ pool, and the great flavors of our in-room dining offerings. We truly appreciate your recommendation and are glad to know that your stay left you fully satisfied. We look forward to welcoming you back for another relaxing and memorable staycation. Warm regards, Hotel Borobudur Jakarta Management