Good hotel with good facilities

There is a swimming pool, the view is okay, the service is also good, friendly.

For a fairly old hotel, the cleanliness is quite good, there are indeed many things that need to be fixed such as the twin beds that are not the same height so when put together they are quite different, but the hotel staff (hospitality is very good) are very helpful so that finally the mattress is comfortable enough for my toddler to sleep on. A lot of wood is starting to rot in the bathroom so there are holes in the door frame, fortunately all of that is removed because the breakfast and lunch are delicious and have a varied menu, changing every day so you don't get bored.

Had a really fun staycation here with friends. Overall, the staff was friendly, and the hotel wasn't too noisy. The room was spacious enough for three adults. However, the room had a slightly musty smell. The bathroom was also a bit stuffy upon entering. 😭 Hopefully, this review will encourage hotel management to pay more attention to keeping the rooms smelling good for guest comfort.

Previously, I stayed here in September and had to request towels in the room first. This time, it was the same. I had confirmed by phone at 9am that the connecting room would be prepared and the connecting door opened. However, the connecting door wasn't opened. There were no towels in the room, there was not enough mineral water, and calls to reception or housekeeping didn't work. A Swiss Bell hotel requires guests to come downstairs to request what's missing in the room. We had confirmed a late check-in, but after checking in at 8:30pm, there were still items missing in our room. The manager on duty, Mr. Ali, was an unresponsive receptionist on behalf of Apid. The hotel is nice and comfortable. Perhaps yesterday, the crew on duty was unlucky. This information is for hotel management.

Everything is fine, but unfortunately there are a lot of cigarette butts scattered around the pool area. My suggestion is to make the pool area a non-smoking area since there are a lot of small children there.

The parking area is narrow, especially at P2, there are poles that obstruct the descent and there are many scratches on the parking wall, indicating that the parking area is very inadequate.

I just want to say, there is a leak in the wall of the hotel room when it rains

The staff is very friendly and helpful, and the food is delicious. I love the views at night and in the morning from this hotel. Thank you, Swiss-Belhotel Bogor 😊

The hotel is good, if there is something that can be improved from this hotel, its maybe the parking. The parking is small and hard to park

Very comfortable. The room was also surprisingly larger than expected. The food was delicious and the amenities were plentiful.

The experience was good, and the staff is very fast response.

The hotel staff was very responsive to requests for adjacent rooms, we happened to book 2 rooms, so we could communicate easily.

The cleanliness of the room, especially the towels and the floor, looked less than perfect. The towels also looked dirty.

Special and very happy, impressive holiday

The hotel staff is nice, the service and atmosphere are nice, I want to go back there again.

The hotel staff was friendly, the room was comfortable, and their request for a high-floor room was granted. The hotel is very kid-friendly. The swimming pool is kid-friendly, there's a playground, and there are children's events on the weekends, with free food for those who participate. There's an auditorium for showing children's films. The only issue was that the room wasn't ready at check-in, but it didn't last long. Perhaps it was because of the weekend, so there were a lot of guests. But otherwise, it was very satisfying.

Had a lovely staycation in Bogor with my little family! The room was clean, comfy, and spacious, with great facilities such as gym, pool, restaurant, and parking. Perfect location too!

It was a nice escape day. The hotel, ambiance, and service were just top-notch. Thanks, Swissbell Hotel

God willing, I will come back again, I'm curious and haven't tried the swimming pool yet.