No room lights during my

The hotel was very basic but met our needs, no restaurant for evening meal and breakfast was not to our liking

Dust on furniture and cabinets, shower rooms were in poor maintenance and had pools of standing water. Property needs some attention.

To avoid abuse on a late night bus I stayed here and didn’t sleep a wink all night . Homeless people were given temporary accommodation and the room I was given was dated and had a funny smell . This hotel is like a can of cheap beans it does what it says on the tin .

The room and en-suite were clean. The bed was firm and comfortable and the sheets were clean. The staff are first class and happy to help. Only one personal complaint, the area outside the window is the smoking area and with it being hot, I had to keep the window open which meant the smell of tobacco and weed would fill the room and the loud conversations were annoying. I am although happy to recommend the hotel.

Overall it was an average experience because hotel rooms are bit old and washrooms are small.

Overall, the staff were nice but the room was in awful condition and genuinely couldn't stay here, felt very unsafe and felt uncomfortable

When we booked a few weeks ago, we paid a surcharge to pay at the hotel. They took the payment before we arrived and then couldn’t find or reservation when we arrived. Then they told us that we had already checked in! How? The room was not great but then it was only a bed for 6 hrs before we needed to get up at 3am for an early flight. Convenient for Newcastle airport

It was good

N/A

Bike was securely locked to the smoking shelter wall using 3!! Bike locks. Around 3am the bike was stolen. Someone came with bolt cutters and walked out with the bike. Even though thr hotel clearly states "secure parking" and the numerous CCTV cameras werent able to get a single shot of the theif!!. Police are going to deal with the issue. Hotel didnt help in any way, not even a sorry. Even though responsibility of my belongings falls down to them!

It was very basic, not much water pressure in the shower.

It was basic but worked for the short stay. The staff were excellent, very helpful

It was a good experience and worth the money! The staff are great and the location is convenient due to local transport.

They are decorating and we were kept awake throughout the night because they were working in the room behind us all night. Our room had water damaged ceiling with a hole. The bathroom had toilet seat that didn't fit, damp issues, peeling paint. The listing says bathrobes, sound proof rooms and other things that are not true.

For £40 i couldnt fault it.polite enough clean and tidy bedding and towels were fresh. And is was quiet.

Great location to travel around local areas. Staff were so friendly and accomodating to your stay. You just had to ask and they were more than helpful. Its a converted care home with signs of wear and tear. Some rooms would challenge people. But to be fair staff relocated us on this visit. The breakfast is excellent value if booked in advance and is plentiful. For the price its offered at a reasonable rate. Well worth a visit.

It was a great place to stay specially for the value! Have been before and no doibt will go again

It was really nice the room was very clean, a great stay!

Very nice friendly staff on Reception, Sahil and Mir. The hotel served its3purpose for5 hours to sleep