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Bintara Guest House

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Overall Ratings & Reviews Bintara Guest House

Traveloka (139)

8.6

Very Good

From 139 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.1

Location

8.8

Service and Facilites

8.6

People often mention about Bintara Guest House

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Distance to City Center (12)

Accessibility (9)

Surroundings (8)

Family Friendly (8)

Staff Friendliness (8)

Ambiance (8)

Check-in/out Time (7)

Room Space (6)

Bedroom (6)

Wifi (5)

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Traveler Reviews Bintara Guest House

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Customer reviews

F***l

8.5

/10

Reviewed 6 week(s) ago

Steady steady steady steady steady

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Accommodation's Reply

10 Dec 2025

Thank you for choosing our accommodation and for providing such helpful feedback, which will allow us to further improve our services.

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Janner G.

9.4

/10

Reviewed 12 week(s) ago

The owner is nice and friendly. The rooms are okay. If I go to PKU again, I'll definitely stay here. Oh yeah, at night, there are lots of food vendors along the street.

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Accommodation's Reply

26 Sep 2025

Thank you for giving us your rating, we express our high appreciation to you and we are always ready to improve our service.

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Febrian R.

8.5

/10

Reviewed 14 week(s) ago

friendly. comfortable and clean. and budget accommodation

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Accommodation's Reply

08 Sep 2025

Thank you for using our accommodation, we hope you are given health and success.

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Lucyana C. S.

7.0

/10

Reviewed 14 week(s) ago

The water is so cold. It's hard to take a shower.

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1 people find it helpful

Accommodation's Reply

08 Sep 2025

Thank you for your input. We offer our advice, if any, to address any difficulties, especially those concerning basic necessities like water. Any complaints should be addressed immediately so they can be addressed promptly and ensure your comfort. We received no complaints regarding this matter until you checked out. Anyway, thank you, and we hope your mother recovers quickly and her treatment goes smoothly.

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P***i

Business

9.4

/10

Reviewed 17 week(s) ago

Good accommodation, close to the city center and Pekanbaru Mall. Near a prayer room and in a quiet neighborhood.

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1 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for your feedback and rating, we will respond and improve for further improvements.

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P***i

Business

9.4

/10

Reviewed 17 week(s) ago

The service is good, close to the city center, close to Pekanbaru Mall, not noisy.

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2 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for the feedback and ratings, God willing we will improve even better for customer satisfaction.

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L***i

Medical

9.4

/10

Reviewed 20 week(s) ago

Okay everything, nice, comfortable, clean, even though it's shared with other boarding house children, it's not noisy & not dirty, the owner is very friendly & kind, the location is really strategic, easy access to everywhere.

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3 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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S***i

9.7

/10

Reviewed 20 week(s) ago

The hotel staff is very friendly and nice

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Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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S***A

9.4

/10

Reviewed 22 week(s) ago

The room was very comfortable, clean, and quite spacious, very close to the Pekanbaru mall. The owner was also very friendly and responsive. He also gave me two keys, one for the room and one for the luggage. Highly recommended 👍👍

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Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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R***y

8.5

/10

Reviewed 28 week(s) ago

Still close to the Annur Grand Mosque.

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1 people find it helpful

Accommodation's Reply

04 Jul 2025

Thank you for your rating. This is a good input to improve our service.

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P***a

Transit

8.5

/10

Reviewed 28 week(s) ago

Okay for short staying, close to city center and shopping center.

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Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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S***a

Business

9.7

/10

Reviewed 30 week(s) ago

have stayed here many times. the location is strategically close to the city center and the nearest mall can be accessed on foot. the atmosphere around the inn is calm. right next to it there is a comfortable mosque so you can worship in peace. worth it with the price paid.

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3 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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Guest

Leisure

9.4

/10

Reviewed 34 week(s) ago

The place is comfortable, and the man is friendly.

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Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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wahyudi

10.0

/10

Reviewed 41 week(s) ago

nice, attractive, comfortable, recommended, will stay here again, thank you for the service

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1 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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P***a

Business

8.2

/10

Reviewed 46 week(s) ago

Everything is good. Price is affordable.

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3 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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S***s

Business

8.1

/10

Reviewed 47 week(s) ago

Easy to find. Rooms are fairly clean. Towels are provided but no soap. No hot water available.

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Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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A***i

Staycation

8.5

/10

Reviewed 49 week(s) ago

I can sleep soundly and get the best me time.

1 people find it helpful

Accommodation's Reply

19 Sep 2025

Thank you for letting us know about our accommodation, and we will address any shortcomings to provide the best possible service. Bqfi our customers

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Umi K. I.

Staycation

8.2

/10

Reviewed 54 week(s) ago

Comfortable like at home. Very satisfying

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2 people find it helpful

Accommodation's Reply

19 Dec 2024

Thank you for choosing our accommodation and we feel you as our best customer.

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AHMAD A. S. R.

10.0

/10

Reviewed 60 week(s) ago

With such facilities, the price is considered very cheap.

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1 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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R***i

10.0

/10

Reviewed 75 week(s) ago

service is okay, comfortable, next time I will stay here again

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1 people find it helpful

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Bintara Guest House

Overall Ratings & Reviews Bintara Guest House

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