Rio Hotel by Bourbon Campinas

Explore Rio Hotel by Bourbon Campinas
9.4
Exceptional
From 597 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Traveler Reviews Rio Hotel by Bourbon Campinas

Number of reviews per page
20
40
Top reviews
Wyn
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is very nice. Clean and quiet and friendly. I had a fault with the room air conditioner. The manager had it fixed within 20 mins. The hotel was out of the centre of Campinas so you need a reason to be here. But Ubers are easy and cheap so I guess that’s not such a big deal. The hotel is right next to a massive shopping centre but that’s still a 30min walk. I took an uber even to that. The breakfast and other food is pretty good. I would recommend and i will definitely be staying there on my next visit.
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Paulo Cesar
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

👍
ana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great hospitality
DENISE
icon-Business
Business
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Quarto confortavel, silencioso, bom café da manhã. Somente as toalhas ressecadas e ásperas. A gerente informou que estão em processo de renovação.
Marcia
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very disappointed with this hotel. I booked a stay for 4 nights through Expedia and had to leave after the first night because of my brother passing away and the funeral being at a different city in Brazil the next day. I was informed by Wesley at the front desk that if Expedia agreed with it, they would refund the 3 remaining nights. He instructed me to contact Expedia first which I did. However, they did not honor that promise. Expedia made every effort to seek the refund without success. I was also promised a refund on the R$84.00 additional charge for my niece to stay with me the first night. She was not able to make it. They promised a refund, recorded my bank information to make the the deposit but that never happened either. All they did was to discount the parking fee (R$22.00) from that amount. To me, this is very poor business practice, especially considering the reason of my leaving early. Had they said to me while I was there that they would not honor a refund because it was a non-refundable reservation I would have accepted it, instead of being played with a unfulfilled promise. It is very sad that a hotel would provide such poor customer service.
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jeremy
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

New hotel.
Thiago R
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Excelente Hotel, com quarto silencioso e ótimo café da manhã! O estacionamento é muito bom e prático, você mesmo pode estacionar o seu carro!
Luiz
icon-Business Family
Business Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Simple, clean, good service, great breakfast, modern.
Leonora
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Excellent from beginning to end. Awesome breakfast, clean and comfortable room, and the shower was amazing.
Kin
icon-Business
Business
8.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

I booked a one bed room but were given 2 beds and for me to change I have to pay extra fees.
Odilon
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Great
Marco
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Nice place for business visiting, but you will need a car.
Cristiano
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

Hotel is very good. Unfortunately my room wasn’t properly cleaned. It had lots of glass/bottle marks on the table, maybe the cleaner forgot to wipe it off. Breakfast was very nice as well.
Leandro
10.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

Excelente hotel, quartos muito confortáveis e café da manhã excepcional!
ARNO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 225 week(s) ago

Hotels.com verified review

SUPERB! MAGNIFICENT! Brand new premises. Dedicated and competent staff. Very good in-house restaurant. Very close (less than a mile) to the D. Pedro park mall.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

The hotel is brand new and staff although going through training is very nice!
eduardo
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Quarto confortável e de bom tamanho. Café da manhã com diversas opções O tamanho da academia e opções de aparelhos poderiam melhorar
João Henrique
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel com boa localização e bom custo-benefício. Limpo, com bons quartos e bom café da manhã.
Nassib
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bem localizado, moderno e confortável.. Café da manhã justo e gostoso, atendimento é maravilhoso,
ANDREA MARIA
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Tudo impecável. A estrutura do hotel e do quarto é toda nova e muito boa. O café da manhã é delicioso e os funcionários são muito simpáticos e solícitos. A minha viagem foi muito agradável, muito por conta da hospedagem. Extremamente satisfeita. Recomendo.
Number of reviews per page
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40